Latest Messages

The most recent AI responses to Expedia guest messages, newest first, 25 per page.

ID Property Escalated Correct? Message Created Guest Message Tag Response Correct?
1867 Flamingo No
Message β†— 2026-06-17 02:48

Ok thank you Ican provide whatever you need

confirmation-number-issue

Thank you for letting us know you're having trouble with your confirmation number. We appreciate your patience and cooperation. Please know that we are here to assist you with your check-in.

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1866 Flamingo No
Message β†— 2026-06-17 02:45

Are you able to send me the confirmation number again here? To make sure I have it correct

confirmation-number-issue

I'd be happy to help you with your confirmation number. For security and verification purposes, please provide the necessary details directly.

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1865 Flamingo No
Message β†— 2026-06-17 02:42

No worries should Ijust wait in line then or can you resend the confirmation number maybe if that might work?

check-in-issue

Thank you for reaching out. We are aware of the issue you're experiencing with mobile check-in and your confirmation number.

1864 Flamingo No
Message β†— 2026-06-17 02:40

Neither is my confirmation number actually

confirmation-number-issue

I apologize for the inconvenience you're experiencing with your confirmation number.

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1863 Flamingo No
Message β†— 2026-06-17 02:39

Hello. is it possible to extend our stay 1 more night? With check out being Monday, July 6th? We are attending The Dance Awards in Vegas that week and my daughter will be participating in the closing show the evening of July 5th. We won't be able to get a flight back home until Monday the 6th. thank you, Jennifer Corbin

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stay-extension

Thank you for reaching out to us about extending your stay. To make any changes to your reservation, please contact Expedia customer service, as they will be able to assist you with modifying your booking.

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1862 Flamingo No
Message β†— 2026-06-17 02:39

That link isn’t working for mobile check in

mobile-check-in-issue

I apologize for the inconvenience you're experiencing with the mobile check-in link. Please come to the front desk and we will be happy to help you.

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1861 Rio No
Message β†— 2026-06-17 02:19

I would be really appreciate if you can shift my allocated room to the room I actually booked and paid for

room-issue

I apologize for the inconvenience with your room assignment. I understand that you would like to be moved to the room you originally booked and paid for. We will do our best to accommodate your request. Text Rio Rita at (702) 777-7777 for more information.

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1860 Rio No
Message β†— 2026-06-17 02:18

I am really disappointed with the service given by Rio. I have prebooked for high floor strip view room and while checking in they gave me 8th floor room. This is very disappointing service

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room-issue

I apologize for the disappointment with your room assignment. I understand that you had requested a high floor strip view room, but unfortunately, we were unable to accommodate that request. Text Rio Rita at (702) 777-7777 for more information.

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1859 Paris No
Message β†— 2026-06-17 01:54

Are the 2 rooms I booked close to each other

rooms-close-together

Thank you for reaching out. We'll do our best to accommodate your request for rooms close to each other. Please note that room assignments are based on availability at the time of check-in. We recommend checking with the front desk on arrival to discuss your room preferences.

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1858 Paris No
Message β†— 2026-06-17 01:23

HOU/HONGXU

unclear-request

Thank you for reaching out to us at Paris Las Vegas Resort & Casino. We appreciate you taking the time to contact us.

1857 Flamingo No
Message β†— 2026-06-17 01:03

If possible: corner room, remodeled, no smoking,

room-request

Thank you for reaching out! We will do our best to accommodate your request for a corner room, remodeled, and no smoking, based on availability at the time of your arrival. Please rest assured that we will make every effort to fulfill your requests.

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1856 Paris No
Message β†— 2026-06-17 00:36

Dear Guest Services, I hope you are doing well. I stayed at Paris Las Vegas from May 23 to May 26, 2026. My room was fully prepaid through Hotels.com. At check-in, a security deposit was charged to my card for incidental expenses. I did not charge anything to my room, and I have already checked out. However, I have not yet received the refund or release of my security deposit. Could you please verify the status of my security deposit and let me know if it has already been released? If it has, could you please provide the date it was processed? Thank you very much for your time and assistance. I look forward to your response. Kind regards, VerΓ³nica

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security-deposit-refund

Dear VerΓ³nica, thank you for reaching out to us about your security deposit. We appreciate your patience and will look into this matter further.

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1855 Rio No
Message β†— 2026-06-17 00:18

Can I please pay the remanding $340.14?

billing-issue

I understand you'd like to pay the remaining balance. Please contact Rio Rita at (702) 777-7777 and a team member will be happy to assist you with your payment.

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1854 Paris No
Message β†— 2026-06-17 00:13

Celebrating our Wedding/Honeymoon! We would highly appreciate a room with a nice view if available. Thank you!

room-request

Thank you for reaching out! We're delighted to assist with your view preference. Specific view assignments are subject to availability at the time of check-in. Please be sure to mention your preference to the front desk on arrival, and we will do our best to accommodate. Congratulations on your wedding/honeymoon, and we look forward to welcoming you to Paris Las Vegas!

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1853 Masquerade No
Message β†— 2026-06-17 00:07

The worst

complaint

I'm so sorry to hear that your experience was not up to par. Text Rio Rita at (702) 777-7777 for more information.

1852 Flamingo No
Message β†— 2026-06-16 23:34

Yes please. I confirm $60 fee for 11:00 AM check in. I talked to person today offered 12:00 check in but if 11:00 available would be better. Saturday June 20th

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early-check-in-request

Thank you for confirming the $60 fee for an 11:00 AM check-in on Saturday, June 20th. If the 11:00 AM check-in is available, we will arrange it for you. We look forward to welcoming you to Flamingo Las Vegas.

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1851 Masquerade No
Message β†— 2026-06-16 23:18

Hi, would we be able to request the free rollaway bed for our stay? Thanks

room-request

Thank you for reaching out. We've received your request for a rollaway bed. We will do our best to accommodate your request based on availability. Text Rio Rita at (702) 777-7777 for more information.

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1850 Masquerade No
Message β†— 2026-06-16 23:18

Hi, would we be able to request the free rollaway bed for our stay? Thanks

room-request

Thank you for reaching out. We've received your request for a rollaway bed. Text Rio Rita at (702) 777-7777 for more information.

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1849 Paris No
Message β†— 2026-06-16 22:32

Connecting rooms if possible. Thanks

connecting-rooms-request

Thank you for reaching out. We will do our best to accommodate your request for connecting rooms based on availability at the time of your arrival. If you'd like to guarantee connecting rooms, we offer that option in advance for an additional fee. Please let us know if you need further information.

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1848 Flamingo No
Message β†— 2026-06-16 22:21

Ok

stay-modification

Thank you for reaching out. For any changes to your reservation, including late checkout, please contact Expedia customer service directly. They will be able to assist you with your request.

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1847 Flamingo No
Message β†— 2026-06-16 22:17

How about securing late check out for the room booked with Expedia?

late-checkout-request

Thank you for reaching out. For any changes to your reservation, including late checkout, please contact Expedia customer service directly. They will be able to assist you with your request.

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1846 Masquerade No
Message β†— 2026-06-16 22:15

I need a real damn person

speak-to-person

I understand you'd like to speak with someone. Text Rio Rita at (702) 777-7777 for more information.

1845 Flamingo No
Message β†— 2026-06-16 22:15

late check in Thursday night, will get there after midnight

late-arrival

Front Desk is open 24-hours and guests may check-in at any time. Please call the front desk if arriving past 1:00 AM.

1844 Masquerade No
Message β†— 2026-06-16 22:14

256-326-4244

phone-number-provided

Thank you for providing your phone number. We appreciate your request to speak with someone. Text Rio Rita at (702) 777-7777 for more information.

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1843 Flamingo No
Message β†— 2026-06-16 22:13

I can give you there names and check in dates

stay-modification

Thank you for reaching out. For any changes to your reservation, including adding or modifying rooms, please contact Expedia customer service directly. They will be able to assist you with your request.

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