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Expedia Β· Message

Flamingo Las Vegas Hotel & Casino

Autorag source
flamingo-las-vegas-hotel-casino
Thread ID
43a6225a-977c-420d-b599-05f29c338841
Message ID
2a6927ff-7138-4276-9f73-40e4e96b4c5f
Event ID
e54d88ac-1cce-4fb9-90d1-79bdd9e1b45f
🧳

Guest message

Received Β· Jun 17, 2026, 2:39 a.m.

stay-extension

Hello. is it possible to extend our stay 1 more night? With check out being Monday, July 6th? We are attending The Dance Awards in Vegas that week and my daughter will be participating in the closing show the evening of July 5th. We won't be able to get a flight back home until Monday the 6th. thank you, Jennifer Corbin

🏨

Property Response

Sent Β· Jun 17, 2026, 2:39 a.m.

stay-modification-policy

Thank you for reaching out to us about extending your stay. To make any changes to your reservation, please contact Expedia customer service, as they will be able to assist you with modifying your booking.

Escalation Information
Possible escalation
No
Actual escalation
No
Possible escalation reason
β€”
Actual escalation reason
RAG retrieval did not return any escalation files scoring above the configured threshold.
RAG Context Documents
  1. Source: 1

    Score Β· 54.69%

    flamingo-las-vegas-hotel-casino/flamingo-las-vegas-hotel-casino-late-check-in.md

    Show source text

    RAG Context: Standard response for any Flamingo Las Vegas guest message about late check-IN or a late arrival β€” "can I check in late?", "we're arriving late / after midnight", "what if we get there at 2am?", "is there late check-in?", "do you have 24-hour check-in?". The front desk is open 24 hours and guests may check in at any time; guests arriving past 1:00 AM should call the front desk (702-733-3111). Informational only β€” no escalation. This is late ARRIVAL, NOT late check-OUT β€” late check-out is a separate, fee-based topic in flamingo-las-vegas-hotel-casino-faq-hotel-policies.md. Consistent with the LATE ARRIVAL template in flamingo-las-vegas-hotel-casino-standardized-responses-pre-stay.md and the 24-hour front desk note in flamingo-las-vegas-hotel-casino-faq-hotel-policies.md.

    Late Check-In / Late Arrival β€” Standard Response

    Any guest message asking about checking in late, arriving late, or whether there is late / 24-hour check-in gets the standard response below. This is informational β€” do not escalate. (Late check-out is a separate, fee-based topic β€” do not confuse the two.)

    Standard response β€” send for any late check-in / late arrival question: "Front Desk is open 24-hours and guests may check-in at any time. Please call the front desk if arriving past 1:00am."

    Trigger Phrases

    • "Can I check in late?" / "Is there late check-in?"
    • "We're arriving late / after midnight / around 2 AM."
    • "Do you have 24-hour check-in / a 24-hour front desk?"
    • "What happens if we get in past 1:00 AM?"

    Notes

    • The Flamingo front desk is open 24 hours and guests may check in at any time. For arrivals past 1:00 AM, the front desk number is 702-733-3111.
    • This covers late ARRIVAL only. Late check-out is fee-based β€” see flamingo-las-vegas-hotel-casino-faq-hotel-policies.md.
    • Informational response β€” do not escalate.
  2. Source: 2

    Score Β· 54.35%

    flamingo-las-vegas-hotel-casino/flamingo-las-vegas-hotel-casino-standardized-responses-room-requests.md

    Show source text

    RAG Context: Room request standardized response templates for Flamingo Las Vegas β€” atomic templates for quiet room requests, rooms close together, guaranteed connecting rooms ($25/room/night, confirm names and confirmation numbers), adjoining room requests ($25/room/night, confirm second reservation ID), bed type/bedding requests (bed type not guaranteed; upgrades available pre-arrival), PetStay room requests, view option requests, special occasion requests (amenity setups available via concierge/Laurel at +1-702-733-3111), honeymoon/special celebration requests, crib requests, rollaway bed requests, mini-fridge requests (note: all rooms already have fridges), microwave/coffee maker requests (not available), Jacuzzi tub requests (not available), balcony requests (not available), extra towels/blankets/pillows in-advance requests, generic room requests, and room changes after check-in.

    Room Request Standardized Responses for Flamingo Las Vegas:

    • QUIET ROOM REQUESTS

      Thank you for reaching out! We've noted your request for a quiet room and will do our best to accommodate it based on availability at the time of your arrival. While we cannot guarantee specific room assignments in advance, please rest assured that we will make every effort to fulfill your preference.

      If you have any further questions or special requests, please don't hesitate to reach out.

    • ROOMS CLOSE TOGETHER

      Thank you for reaching out! Connecting and adjoining rooms are based on availability at the time of check-in.

  3. Source: 3

    Score Β· 54.01%

    flamingo-las-vegas-hotel-casino/flamingo-las-vegas-hotel-casino-standardized-responses-room-requests.md

    Show source text

    If there's anything we can do to add a little extra sparkle to your trip, please don't hesitate to let us know β€” additional amenities can be arranged through our concierge or by messaging Laurel during your stay at +1-702-733-3111.

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