Latest Messages

The most recent AI responses to Expedia guest messages, newest first, 25 per page.

ID Property Escalated Correct? Message Created Guest Message Tag Response Correct?
2042 Masquerade No
Message β†— 2026-06-18 15:58

thank you

acknowledgement

You're welcome, have a great day. Text Rio Rita at (702) 777-7777 for more information.

2041 Masquerade No
Message β†— 2026-06-18 15:37

I have checked out

checkout-confirmation

Thank you for letting us know that you have checked out. We hope you had a great stay at Masquerade Tower and we look forward to welcoming you back in the future. Text Rio Rita at (702) 777-7777 for more information.

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2040 Flamingo No
Message β†— 2026-06-18 15:36

Perfect, thank you so much.

stay-modification

Thank you for reaching out. We appreciate you letting us know that Sara Freyta will be arriving before you and will need to check into the room. We will make sure to have everything ready for her arrival. Please contact Expedia to add Sara Freyta to your reservation.

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2039 Paris No
Message β†— 2026-06-18 15:30

Thank you

general-inquiry

You're welcome, Frank. We're looking forward to your stay at Paris Las Vegas. If you have any other questions or need further assistance, feel free to ask.

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2038 Flamingo No
Message β†— 2026-06-18 15:25

Hello, please add Sara Freyta on to this second room. She will be flying in Thursday night before Serina LaCombe is and she will need to be able to check into the room.

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stay-modification

Thank you for reaching out. Sara Freyta can be added to your room and will be allowed to check in on Thursday night.

2037 Flamingo No
Message β†— 2026-06-18 15:23

Good morning. Our flight comes in at 6pm so we are hoping to be at the hotel by 7pm. Our friends are also checking in tonight under the name Cristian Rodriguez. Can you please try to put us in 2 rooms that are near each other? We paid additional for a higher floor and attraction view in the newer tower

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room-request

Thank you for reaching out. We appreciate your request for rooms near each other and will do our best to accommodate based on availability at check-in. We'll also take into consideration your preference for a higher floor and attraction view in the newer tower.

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2036 Masquerade No
Message β†— 2026-06-18 15:17

Good day , Are you able to extend my stay to September 22nd ?

stay-modification

Thank you for reaching out to us about extending your stay. Since you booked through Expedia, please contact Expedia's customer service to request a date change. They will be able to assist you with modifying your reservation. Text Rio Rita at (702) 777-7777 for more information.

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2035 Flamingo No
Message β†— 2026-06-18 15:06

Yes please

receipt-request

We've received your request for an itemized receipt for your stay. We will prepare the receipt and have it ready for you shortly.

2034 Paris No
Message β†— 2026-06-18 15:03

Thank you for your message. Is the Airport Shuttle for free? How can I book it? See you

airport-shuttle-inquiry

Thank you for reaching out regarding your inquiry about the airport shuttle service.

2033 Flamingo No
Message β†— 2026-06-18 15:02

Can you please email me an itemized receipt for the entire stay please

receipt-request

Thank you for reaching out. We can provide you with an itemized receipt for your stay. Please let us know if you'd like us to assist with that.

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2032 Paris No
Message β†— 2026-06-18 14:53

can you please send the receipt for 327.56. thx.

invoice-receipt-request

Your invoice will be emailed to you automatically after checkout. If you have not received your invoice, please check your spam or junk folders. If you still cannot find it, please visit https://www.caesars.com/help-and-support/hotel-folio-request.

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2031 Rio No
Message β†— 2026-06-18 14:01

had a great stay at the Hotel

thank-you-note

Thank you so much for your kind words, Antonio! We're thrilled to hear that you've enjoyed your stay with us at Rio Las Vegas. We appreciate your feedback and hope to have the opportunity to welcome you back again soon. Text Rio Rita at (702) 777-7777 for more information.

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2030 Rio No
Message β†— 2026-06-18 14:01

Its been a great pleasure staying at the Hotel

thank-you-note

Thank you so much for your kind words, Antonio! We're thrilled to hear that you've enjoyed your stay with us at Rio Las Vegas. We appreciate your feedback and hope to have the opportunity to welcome you back again soon. Text Rio Rita at (702) 777-7777 for more information.

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2029 Masquerade No
Message β†— 2026-06-18 13:30

Please send my reservation code, thank you.

reservation-information-request

I'm happy to help you with your reservation. However, I don't have the ability to provide your reservation code directly. For security and privacy reasons, I recommend contacting Expedia customer service to obtain your reservation code. They will be able to assist you further. Text Rio Rita at (702) 777-7777 for more information.

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2028 Flamingo No
Message β†— 2026-06-18 13:25

Great thank you!!

none

You're welcome! We're looking forward to your stay at Flamingo Las Vegas.

2027 Flamingo Yes
Message β†— 2026-06-18 12:16

Thank you. How much extra is it to guarantee queen beds? My best contact number is 0430144747

room-configuration-request

Thank you for reaching out. We've noted your request for guaranteed queen beds and will have our team follow up with you directly to discuss options and pricing. Someone will be in touch with you shortly.

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2026 Flamingo No
Message β†— 2026-06-18 11:39

High floor in new renovated room. Strip view if possible plesae

room-request

Thank you for reaching out! We appreciate your request for a high floor in one of our newly renovated rooms with a Strip view. We'll do our best to accommodate your preferences based on availability at the time of your arrival. Please rest assured that we will make every effort to fulfill your request.

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2025 Paris No
Message β†— 2026-06-18 09:07

It’s for a friend’s birthday trip! Emily :) If it’s a possibility to have a room in the highest floor available. Thank you so much.

room-request

Thank you for considering Paris Las Vegas Resort & Casino for your friend's birthday trip. We appreciate your request for a room on the highest floor available. We'll do our best to accommodate your preference.

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2024 Paris No
Message β†— 2026-06-18 08:33

High floor

room-preference

Thank you for reaching out.

2023 Paris No
Message β†— 2026-06-18 08:17

Thanks can you plz share details of amount refunded and account details in Which you sent it

refund-issue

Thank you for reaching out to us about your refund. We apologize for any inconvenience this has caused and are currently processing your refund inquiry.

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2022 Flamingo No
Message β†— 2026-06-18 06:48

Thank you!

thank-you

You're welcome! We're looking forward to your stay at Flamingo Las Vegas.

2021 Flamingo Yes
Message β†— 2026-06-18 06:47

Yes

confirm-fee

Thank you for confirming the early check-in fee. A member of our team will finalize the arrangement and apply the charge. We look forward to your arrival.

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2020 Flamingo No
Message β†— 2026-06-18 06:46

Ok thank you. Is there early check in available

early-check-in

Front Desk is open 24-hours and guests may check-in at any time. Please note that early check-in is available for a fee, starting at 11:00 AM on your arrival date, based on availability. If you would like to guarantee an early check-in, we can arrange it for $60 + taxes. Would you like us to set this up for you?

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2019 Flamingo No
Message β†— 2026-06-18 06:44

Hi! I booked a room with two queen beds

room-request

Thank you for reaching out! We will do our best to accommodate your request for a room with two queen beds based on availability at the time of your arrival. While we cannot guarantee specific room assignments in advance, please rest assured that we will make every effort to fulfill your preference. If you have any further questions or special requests, please don't hesitate to reach out.

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2018 Flamingo No
Message β†— 2026-06-18 06:36

Can we please request adjoining rooms.

adjoining-room-request

Thank you for reaching out. We will do our best to accommodate your request for adjoining rooms based on availability at the time of check-in. For guaranteed adjoining rooms, please contact Expedia to discuss options and any applicable fees.

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