Latest Messages

Thank you for your inquiry about your final total with early check-in and late check-out. We appreciate your interest in these services. Please note that the total amount due upon arrival will reflect the early check-in and late check-out charges.

Thank you for reaching out. At the Rio Hotel & Casino, we have a resort fee that covers amenities such as Wi-Fi, fitness center access, and pool usage. The resort fee is typically charged per night and is subject to change. Additionally, you may incur other fees for services like parking or incidental charges. We recommend checking with our front desk team upon arrival for the most up-to-date information on fees and charges associated with your stay. Text Rio Rita at (702) 777-7777 for more information.

Thank you for reaching out to us about your room preference. To request a room type change, please contact Expedia customer service, as they will be able to assist you with any changes to your reservation. We look forward to welcoming you to Paris Las Vegas and will do our best to accommodate your preferences based on availability.

Thank you for reaching out. To book joining rooms, we recommend contacting Expedia customer service to modify your reservation. They will be able to assist you with your request.

Dear MORIYA EISAKU, thank you for your kind words about our hotel. We're thrilled to hear you're looking forward to your stay with us. We'll do our best to make your time at Paris Las Vegas unforgettable. If you have any other questions or need assistance before your arrival, please don't hesitate to reach out.

Dear Paris Hotel Thank you for your reply. Thank you for your wonderful hospitality. Would it be possible to stay at the hotel until the tour meeting time? I'd like to take a nap after a long flight, so I'd appreciate it if there was a good space

Dear MORIYA EISAKU, thank you for your kind words about our hospitality. We understand you're looking for a space to rest before your tour meeting time. We'll do our best to accommodate your request.

Dear Paris Hotel I plan to check in at your hotel on August 8th. I have a favor to ask of you. I will arrive in Las Vegas around 22:00 on the 6th. And that night, I applied for a one-night, two-day Grand Circle tour. Would it be possible for you to keep my luggage at the hotel during the tour? I can't bring my suitcase during the tour, so I want you to keep it until I check in. I look forward to hearing from you 　　　　MORIYA EISAKU

Dear MORIYA EISAKU, thank you for reaching out to us. We'd be happy to help with your luggage storage request. Please let us know if you have any other questions or if there's anything else we can assist you with to make your stay more enjoyable.

Hello Michael, thank you for letting us know about your late arrival. The Front Desk is open 24 hours, and you may check in at any time. If you are arriving past 1:00 AM, please call the Front Desk at 702-733-3111 so the team is aware. We look forward to welcoming you to Flamingo Las Vegas.

i uninstalled and reinstalled the app and it is still doing the same thing as before saying sorry we don’t have a reservation with this information even though that is the confirmation code expedia provided

I apologize for the continued issue you're experiencing with the Caesars Rewards app. I'm going to escalate this matter to our support team, and they will look into it further to resolve the issue. Please allow us some time to investigate, and we will be in touch with you soon. Thank you for your patience and understanding.

Check-out time at Masquerade Tower is 11:00 AM local time. You can proceed to the kiosk or the front desk to complete the check-out process. If you need any assistance or have any questions, please don't hesitate to reach out to us. We appreciate your stay with us and hope you have a great day! Text Rio Rita at (702) 777-7777 for more information.

To check out, you can use our self-service kiosk located in the lobby of the Masquerade Tower. Simply follow the prompts on the screen to complete the check-out process. If you need any assistance or have any questions, you can also visit the front desk or call Rio Rita at +1 (702) 777-7777. Please note that check-out time is before 11:00 AM, and late check-out may be available upon request, subject to availability and a possible fee.

Thank you for reaching out to us about parking. We offer valet and self-parking options for our guests. Please note that parking fees apply. If you have any further questions or need more information, feel free to ask and we'll be happy to assist you.

Thank you for reaching out to us at Masquerade Tower. To add a friend to your stay, please contact Expedia customer service, as they will be able to assist you with any changes to your reservation. Text Rio Rita at (702) 777-7777 for more information.

Hello, thank you for reaching out to us at Masquerade Tower. How can we assist you with your upcoming stay from August 21 to August 23? Text Rio Rita at (702) 777-7777 for more information.

I apologize for the delay in your refund. Please note that refunds typically take up to 10 business days to process. Thank you for your patience.

Thank you for reaching out! We'll do our best to accommodate your request for a 1 King Bed based on availability at the time of your arrival. While we cannot guarantee specific bed types in advance, please rest assured that we will make every effort to fulfill your preference.

sigo sin recibir el reembolso del deposito, mi banco me dice que no se hizo el reembolso, con quien puedo checar este inconveniente en español

Lo sentimos por el inconveniente con el reembolso de su depósito. Nuestro equipo de atención al cliente se pondrá en contacto con usted lo antes posible para ayudar a resolver este asunto. Por favor, proporcione su número de reserva y cualquier otra información relevante para que podamos investigar y resolver el problema de manera eficiente.

Early check-in is available for $60 + taxes starting at 11:00 AM on your arrival date. Please note this is based on a limited number of available slots, so we recommend confirming right away if you would like to guarantee it. If you'd prefer not to pre-pay the guarantee, early check-in is still based on availability on the day of arrival and additional fees may apply — our front desk or the lobby kiosk can assist you on arrival based on room availability.

Boa noite! Precisamos da sua ajuda. Nosso cofre não está funcionando, desde a nossa primeira noite. Quando chegamos no apto a a porta do cofre estava aberta e tranca fechada. Duas pessoas, da equipe do hotel, tentaram arrumar e não conseguiram. Estamos aguardando uma solução. Desde já, agradecemos a atenção.

Boa noite! Thank you for reaching out to us about the issue with your in-room safe. We apologize for the inconvenience this has caused and appreciate the efforts of our team members who have already attempted to resolve the issue. Please let us know if there's anything else we can do to assist you in the meantime.

Thank you for reaching out to us at the Rio Hotel & Casino. For any questions or concerns regarding your payment, please contact Expedia customer service directly. They will be able to assist you with any billing inquiries. We look forward to having you with us and are here to help with any other questions you may have during your stay. Text Rio Rita at (702) 777-7777 for more information.

Thank you for considering extending your stay with us at the Rio Hotel & Casino. To make any changes to your reservation, including staying an additional night, please contact Expedia customer service directly. They will be able to assist you with modifying your booking. We look forward to having you with us for as long as you'd like to stay. Text Rio Rita at (702) 777-7777 for more information.

Hello, thank you for reaching out to us at the Rio Hotel & Casino. How can we assist you during your stay? Text Rio Rita at (702) 777-7777 for more information.

Thank you for reaching out! Your request to have the two rooms close together has been made. We will do our best to accommodate this request based on availability at the time of check-in. If you would like to guarantee that the rooms connect, we offer that option in advance for an additional fee of $25 per room, per night. Please let us know if you'd like to lock that in.

Thank you for reaching out! We appreciate your request to have your rooms on the same floor as your friends. While we cannot guarantee specific room assignments in advance, we will do our best to accommodate your preference based on availability at the time of check-in. Please ensure that all reservations are noted as traveling together, and our front desk team will prioritize placing the rooms as close together as possible. If you'd like to guarantee connecting rooms, we offer that option in advance for an additional fee. Let us know if you're interested, and we'll be happy to assist.