Expedia · Message
Received · Jun 10, 2026, 5:14 a.m.
Boa noite! Precisamos da sua ajuda. Nosso cofre não está funcionando, desde a nossa primeira noite. Quando chegamos no apto a a porta do cofre estava aberta e tranca fechada. Duas pessoas, da equipe do hotel, tentaram arrumar e não conseguiram. Estamos aguardando uma solução. Desde já, agradecemos a atenção.
Sent · Jun 10, 2026, 5:14 a.m.
Boa noite! Thank you for reaching out to us about the issue with your in-room safe. We apologize for the inconvenience this has caused and appreciate the efforts of our team members who have already attempted to resolve the issue. Please let us know if there's anything else we can do to assist you in the meantime.
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