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Expedia · Message

Flamingo Las Vegas Hotel & Casino

Autorag source
flamingo-las-vegas-hotel-casino
Thread ID
14d174f9-0bba-4942-b658-60761b8f0569
Message ID
68261ead-3f30-49d4-9373-5893fb3650cd
Event ID
042d5053-ec37-4599-a7b9-70e6fdf7d895
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Guest message

Received · Jun 10, 2026, 7:12 a.m.

refund-issue

Hello, the amount still hasn't reached me. Please arrange for the refund immediately. Thank you.

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Property Response

Sent · Jun 10, 2026, 7:13 a.m.

refund-follow-up

I apologize for the delay in your refund. Please note that refunds typically take up to 10 business days to process. Thank you for your patience.

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