Latest Messages

Can I get a early check in if available I’m a local and my ac went out just trying to have fun day at the pool with my family and a ac room to sleep

Hello Erick, thank you for reaching out. We'd be happy to try and accommodate an early check-in for you. Please note that early check-in is subject to availability and we cannot guarantee it. However, we can certainly check on the status of your room when you arrive. If your room is not ready, we can offer to store your luggage until it is. We hope you and your family have a great time at the pool and we look forward to getting you settled into your room as soon as possible. Text Rio Rita at (702) 777-7777 for more information.

Self-parking is available at our property for an additional charge. You can find more information about our parking fees by visiting https://www.caesars.com/parking. If you have any further questions, please let us know and we'll be happy to help.

Thank you for reaching out! We are aware of your request for a firmer bed/mattress and will do our best to accommodate it based on availability at the time of your arrival. While we cannot guarantee specific bed types in advance, please rest assured that we will make every effort to fulfill your preference.

I apologize for the frustration and inconvenience caused by the delay in resolving your billing dispute. I understand that you have been waiting for a resolution since May 29 and have been in touch with our team regarding this issue. I want to assure you that we are working to resolve this as soon as possible. If you need any further updates, please let us know.

You're welcome, Rhoda. We're looking forward to having you stay with us at Flamingo Las Vegas. If you have any other questions or need further assistance before your arrival, please don't hesitate to reach out. We'll see you soon.

Thank you for reaching out to us about canceling your reservation. Please note that any modifications to your reservation, including cancellations, need to be handled directly through Expedia, as they are our booking partner. We recommend contacting Expedia customer service to assist you with this request. They will be able to guide you through the process and advise on any potential refund or penalty, according to their policies. If you have any other questions or need assistance with anything else, feel free to ask.

Thank you for reaching out regarding the sofa in your room. Our rooms are equipped with different types of furniture, and I'd be happy to help you with your question. The sofa in your room does have a pull-out bed. If you have any other questions or requests, feel free to let us know, and we'll do our best to accommodate you. Text Rio Rita at (702) 777-7777 for more information.

Expedia agent told me that we were charged for wifi and mini bar. You must record the wrong room number. We did not access wifi with more than two devices. And we did not take anything from the mini bar.

I apologize for the confusion with the charges. We appreciate you bringing this to our attention and we're happy to look into this further for you. A member of our team will be in touch with you soon to discuss the details of your charges and work towards a resolution.

Thank you for reaching out to us about applying for our rewards program. To apply for Rio Rewards, you can pre-register online or sign up at the Rewards Desk when you arrive at the hotel. If you have any questions or need assistance with the application process, please let us know and we'll be happy to help. Text Rio Rita at (702) 777-7777 for more information.

Thank you for your request. We'll do our best to accommodate your preference for a high floor with a strip view. Please note that room assignments are subject to availability, and we cannot guarantee specific room locations or views. We look forward to welcoming you to Paris Las Vegas Resort & Casino.

Yes, Uber is available from the airport to our hotel. You can request a ride through the Uber app, and the driver will drop you off at the Paris Las Vegas Resort & Casino. Alternatively, you can also take a taxi or use our shuttle service. If you need more information or assistance, please let us know.

Thank you for reaching out. Early check-in is available for $60 + taxes starting at 11:00 AM on your arrival date. If you'd prefer not to pre-pay the guarantee, early check-in is still based on availability on the day of arrival and additional fees may apply. You're welcome to come by the front desk or lobby kiosk to see if we can accommodate an early check-in. We can also store your bags for you if your room isn't ready.

I apologize again for the inconvenience caused by the charges. We appreciate your patience and will work to resolve this issue as soon as possible.

Thank you for reaching out to us. We understand that you require a refrigerator for your diabetic medication. We'll do our best to accommodate your request. Please note that we have a limited number of rooms with refrigerators, and we cannot guarantee availability. However, we'll make sure to add your request to your reservation and do our best to fulfill it upon your arrival.

Happy 40th birthday to your husband. We'd be delighted to help make your stay with us a memorable celebration. Would you like us to arrange any special amenities or services to mark this special occasion during your stay from June 19th to June 22nd?

The $100 per day held on your card is a standard deposit that we require to cover any incidental charges you may incur during your stay, such as room service, parking, or other amenities. This deposit is held on your credit card and will be released after you check out, provided there are no outstanding charges. If you have any further questions or concerns, please don't hesitate to reach out to us. Text Rio Rita at (702) 777-7777 for more information.

Early check-in is available for $60 + taxes starting at 11:00 AM on your arrival date. Please note this is based on a limited number of available slots, so we recommend confirming right away if you would like to guarantee it. Would you like us to set this up for you?

Mom's 90th birthday! If you are not too busy if there is a better room available it would be appreciated. A mini-fridge is a must have for a diabetic.

Thank you for sharing the special occasion of your mom's 90th birthday with us. We'd be happy to try and accommodate your request for a better room and a mini-fridge, which is essential for her diabetic needs. We'll do our best to allocate a suitable room.

Thank you for reaching out, Brian. To modify your reservation, including adding an additional night to your stay, please contact Expedia customer service directly. They will be able to assist you with any changes or updates to your booking. We look forward to serving you during your stay with us.

We accept major credit cards, including Visa, Mastercard, and American Express, for the deposit. Unfortunately, we do not accept Chime bank as a form of payment for the deposit. If you have any further questions or concerns, feel free to reach out to us directly. Text Rio Rita at (702) 777-7777 for more information.

Thank you for providing the names of the guests, Xingyan Liu and Koonlung Wong. We have taken note of this information for your upcoming stay with us from June 11 to June 15. If you have any further requests or questions, please don't hesitate to reach out.

I'm so sorry to hear that your return flight has been canceled. I'd be happy to help you with extending your stay. However, since you booked through Expedia, I recommend reaching out to their customer service team to assist with modifying your reservation. They'll be able to help you with adding an extra night to your stay. Please contact Expedia directly, and they'll take care of the rest. If you have any other questions or need assistance with anything else, feel free to ask.

Looking forward to staying at the Rio once again. I'm assuming I can associate my Rio Rewards number (1859710) with my stay when I check in, but just in case…

Thank you for reaching out, Darrel. Yes, you can associate your Rio Rewards number with your stay when you check in. Our front desk team will be happy to assist you with linking your rewards account to your reservation. If you have any other questions or need further assistance, please don't hesitate to ask. We look forward to welcoming you back to the Rio. Text Rio Rita at (702) 777-7777 for more information.

I'd be happy to help you with your check-in issue. Since you're not physically present, could you please provide more details about the situation, such as the name of the other adult trying to check in and any error messages they may have received? I'll do my best to assist you and ensure a smooth check-in process for your guest.