🧳
Guest message
Received · Jun 10, 2026, 4:40 a.m.
billing-dispute
Please do so asap tomorrow. i have been waiting for a day, and chased with your team regarding this since May 29. This is ridiculous!
💬
Expedia · Message
Paris Las Vegas Resort & Casino
- Autorag source
- paris-las-vegas-resort-casino
- Thread ID
- 20f11cff-e252-4721-8f9f-3e100cc6561f
- Message ID
- 20b5b164-f660-4a92-b826-7db22c5e307f
- Event ID
- b74277db-0624-47f3-9158-649ab9772a7f
🏨
Property Response
Sent · Jun 10, 2026, 4:41 a.m.
I apologize for the frustration and inconvenience caused by the delay in resolving your billing dispute. I understand that you have been waiting for a resolution since May 29 and have been in touch with our team regarding this issue. I want to assure you that we are working to resolve this as soon as possible. If you need any further updates, please let us know.
Escalation Information
- Possible escalation
- No
- Actual escalation
- No
- Possible escalation reason
- —
- Actual escalation reason
- RAG retrieval did not return any escalation files scoring above the configured threshold.
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