Message Thread
Paris Las Vegas Resort & Casino
- Guest
- Kapil vijay chandak
- Guest email
- Not provided
- Thread ID
- ac5da292-6ae7-4e35-9b64-2b6382fd81e0
- Reservation ID
- 2451259682
- Messages
- 18
Add Message
- 🏨
Property
e4245026-aa8c-4618-b043-3c8fa1f36877
Jun 18, 2026, 8:17 a.m.
Thank you for reaching out to us about your refund. We apologize for any inconvenience this has caused and are currently processing your refund inquiry.
refund-policy - 🧳
Guest
08b53cf8-0af1-4f16-8e98-202deaa4c2df
Jun 18, 2026, 8:11 a.m.
Thanks can you plz share details of amount refunded and account details in Which you sent it
refund-issue - 🏨
Property
bc246c17-9a12-4587-a297-03efd811c54c
Jun 17, 2026, 12:21 a.m.
Holds are released at check-out. If you used a debit card or an international card, it can take up to 30 days to process. We are checking with our team, however, you might want to check with your bank as well as it is up to their processing times.
- 🏨
Property
bd014704-c7c1-4bd3-8e0e-8ebba0302e57
Jun 16, 2026, 12:56 p.m.
Thank you for reaching out to us about the refund issue. We apologize for any inconvenience this has caused and will look into this matter further. A member of our team will follow up with you shortly to assist with your refund inquiry.
refund-policy - 🧳
Guest
58505b6e-3aca-40d1-9a4b-e62d939bcc71
Jun 16, 2026, 12:55 p.m.
Please check and do the refund formalities asap
refund-issue Escalated - 🏨
Property
219c31cb-272c-4caf-8704-3ea357269be8
Jun 16, 2026, 12:55 p.m.
Thank you for providing the names of the guests. We apologize for the delay in processing the refunds. Your refund is being processed.
refund-policy - 🧳
Guest
60f824d6-43ba-4896-b8c5-9331459e7852
Jun 16, 2026, 12:55 p.m.
Rooms were in the names of Deepak , kapil, aditya , rajesh and Aniruddha
refund-issue - 🏨
Property
e9280323-d1f9-4199-b7f1-b5affc6a0230
Jun 16, 2026, 12:54 p.m.
Thank you for reaching out to us about the pending refunds for your rooms. We apologize for any inconvenience this has caused and will look into this matter further. A member of our team will follow up with you shortly to assist with your refund inquiry.
refund-policy - 🧳
Guest
2af3816a-7a73-4d78-8fc2-89c4b2f67c8e
Jun 16, 2026, 12:53 p.m.
As i booked 5 rooms Plz see all refunds are pending
refund-issue Escalated - 🏨
Property
653dad2b-4cba-4e14-b384-e48241037bfe
Jun 16, 2026, 12:27 p.m.
Thank you for reaching out to us about the refund issue. We apologize for any inconvenience this has caused.
refund-policy - 🧳
Guest
dc89487f-a909-45e0-8496-e62ddd994c66
Jun 16, 2026, 12:26 p.m.
There is no refund showing in account
refund-issue - 🏨
Property
5ce47230-edf6-481d-a64d-76a4e3ca84cb
Jun 13, 2026, 8:53 p.m.
Hi Kapil, Do you still have two charges on your account? You will not see a refund of +$50, however the authorization charge from check-in was released at check-out, and there should only be one charge for your resort fees and any incidental fees. Can you clarify what you see on your account?
- 🏨
Property
f0eda4ba-3dc4-4918-b7f6-e2f75ebe768c
Jun 13, 2026, 7:57 a.m.
Thank you for reaching out to us about the refund issue. We apologize for any inconvenience this has caused. We will look into this matter and a member of our team will follow up with you shortly.
refund-policy - 🧳
Guest
bcf211b7-3851-4fcc-9776-4b8af1452f33
Jun 13, 2026, 7:57 a.m.
Good afternoon It will be great if you can check it As we have still not got the refund of held amount while checkin . Regards Deepak
refund-issue Escalated - 🏨
Property
63ba8c3f-eeb8-4cfa-9b05-989f990cf1d8
May 23, 2026, 5:24 p.m.
Hold is released by the hotel immediately at time of check-out. It is up to the credit card company as to when they release the hold which is typically 5 -10 business days
- 🧳
Guest
0cba8232-2768-47cf-a206-bd88913b75db
May 23, 2026, 8:52 a.m.
We have not yet received deposits back against our bookings Can you plz check and revert Regards Deepak
- 🏨
Property
360d7fb2-ac12-475c-856c-63cfde42cc89
May 2, 2026, 4:28 p.m.
Early check-in will be based on availability upon arrival - please head to the front desk whenever you are ready and we will check that for you! Early check in fees may apply. If you are traveling with family or friends and would like rooms that connect, we are happy to offer the option to guarantee connecting rooms in advance for an additional fee of $20 per room, per night If you would like to confirm connecting accommodations for your stay, please let us know and we will be happy to assist.
- 🧳
Guest
b43f35f8-293a-45f5-bc5a-4f260522b6ab
May 2, 2026, 10:42 a.m.
Early check in requested Also we have one more room in the name of deepak jetha booked with you for same dates Please allot both rooms next to each other