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Expedia · Message

Paris Las Vegas Resort & Casino

Autorag source
paris-las-vegas-resort-casino
Thread ID
ac5da292-6ae7-4e35-9b64-2b6382fd81e0
Message ID
219c31cb-272c-4caf-8704-3ea357269be8
Event ID
e2e8e52e-2384-4fea-ae64-271537c0be87
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Guest message

Received · Jun 16, 2026, 12:55 p.m.

refund-issue

Rooms were in the names of Deepak , kapil, aditya , rajesh and Aniruddha

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Property Response

Sent · Jun 16, 2026, 12:55 p.m.

refund-policy

Thank you for providing the names of the guests. We apologize for the delay in processing the refunds. Your refund is being processed.

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