Masquerade Tower

I apologize for the frustration and inconvenience caused by the delay in returning your deposit. A member of our team will look into this matter and ensure that it is resolved as quickly as possible. You will be contacted soon with an update on the status of your deposit return.

I apologize for the frustration and inconvenience caused by the delay in returning your deposit. We are working to resolve this as quickly as possible. Text Rio Rita at (702) 777-7777 for more information.

I apologize for the delay in returning your deposit. A member of our team will look into this matter and ensure that it is resolved as quickly as possible. You will be contacted soon with an update on the status of your deposit return.

I apologize for the delay in returning your deposit. Please allow us some time to resolve this issue. Text Rio Rita at (702) 777-7777 for more information.

Thank you for contacting us regarding the status of your deposit refund. We understand the importance of this matter and are here to assist you. Typically, deposit refunds are processed within 7 to 10 business days after your departure. However, the exact timing can vary depending on your issuing bank's processing times. For immediate assistance, please feel free to contact the hotel directly at +17027777777. Our team will be happy to provide you with an update.

I apologize for the delay in returning your deposit. A member of our team will look into this matter and ensure that it is resolved as quickly as possible. You will be contacted soon with an update on the status of your deposit return. Please allow us some time to investigate and resolve this issue.

I apologize for the continued delay in returning your deposit. I understand how frustrating this must be for you. A member of our team will look into this matter and ensure that it is resolved as quickly as possible. You will be contacted soon with an update on the status of your deposit return. Please allow us some time to investigate and resolve this issue.

I apologize for the delay in returning your deposit. I understand how frustrating this must be for you. A member of our team will look into this matter and ensure that it is resolved as quickly as possible. You will be contacted soon with an update on the status of your deposit return. Please allow us some time to investigate and resolve this issue.

Thank you for contacting us regarding the status of your deposit refund. We understand the importance of this matter and are here to assist you. Typically, deposit refunds are processed within 7 to 10 business days after your departure. However, the exact timing can vary depending on your issuing bank's processing times. We are currently looking into the status of your refund. In the meantime, if you prefer immediate assistance, please feel free to contact the hotel directly at +17027777777. Our team will be happy to provide you with an update.

I apologize for any concerns you may have, and I appreciate you sharing your worries with us. A member of our team will look into the matter and ensure that it is resolved as quickly as possible. We will be in touch with you soon to provide an update on the status of your deposit return.

I apologize that you're feeling worried. I understand how concerning this must be, and I want to assure you that we're working on resolving the issue with your deposit. Please allow us some time to resolve this issue. Text Rio Rita at (702) 777-7777 for more information.

I apologize for the delay in returning your deposit. Our finance team is currently looking into this matter, and we hope to resolve it as quickly as possible. Text Rio Rita at (702) 777-7777 for more information.

Aww, thank you so much for your kind words, Nicholas! We're thrilled to have been able to make your stay special. We hope to welcome you back to Masquerade Tower soon! Text Rio Rita at (702) 777-7777 for more information.

You're welcome, Nicholas. It was our pleasure to assist you during your stay. We hope to have the opportunity to welcome you back to Masquerade Tower in the future. Text Rio Rita at (702) 777-7777 for more information.

Dear Nicholas, I apologize for the continued delay in returning your nightly deposit. I understand how frustrating this must be for you. I'm going to escalate this issue to our finance team to ensure it's resolved as soon as possible. A member of our team will be in touch with you soon to provide an update on the status of your deposit return. Please allow us some time to investigate and resolve this issue. Call Rio Rita at (702) 777-7777 for more information.

Dear Nicholas, thank you for reaching out to us regarding the nightly deposit for your residential stay. We apologize for the delay in returning your deposit and appreciate you bringing this to our attention. A member of our team will look into this matter and ensure that it is resolved promptly. You will be contacted soon with an update on the status of your deposit return. Please allow us some time to investigate and resolve this issue.

Dear Nicholas, thank you for reaching out to us regarding the nightly deposit for your residential stay. We apologize for the delay in returning your deposit and appreciate you bringing this to our attention. A member of our team will look into this matter and ensure that it is resolved promptly. You will be contacted soon with an update on the status of your deposit return. Please allow us some time to investigate and resolve this issue.

Dear Nicholas, thank you for reaching out to us regarding the nightly deposit for your residential stay. We apologize for the delay in returning your deposit. A member of our team will look into this matter and ensure that it is resolved promptly. You will be contacted soon with an update on the status of your deposit return.

Dear Nicholas, I apologize for the unpleasant experiences you've had during your stay, particularly the electric shock from the light switch. Your safety is our top priority, and I'm concerned to hear that the issue may not have been properly addressed. I'm also sorry to hear that you haven't received room service and that your bins are full. I'm going to escalate these issues to our maintenance and housekeeping teams to ensure they are resolved promptly. A member of our team will be in touch with you soon to follow up on these matters and provide a resolution. Please accept our sincerest apologies for the distress and inconvenience caused. Call Rio Rita at (702) 777-7777 for more information.

Nicholas John Woodburn - Thank you for staying with us at Rio Las Vegas! We are excited to have you as our guest and hope you enjoy your stay. Whether you’re here to relax, explore, or experience the excitement of Las Vegas, we are confident your time with us will be unforgettable. If you need anything during your stay, please don’t hesitate to reach out. Our team is here to ensure you have a comfortable and enjoyable experience. We would also greatly appreciate it if you could leave us a 5-star review upon departure. If there is anything we can do to make your stay even better, please let us know so we can ensure we exceed your expectations. We look forward to welcoming you and hope you have a fantastic stay at Rio Las Vegas!,

📢 Welcome to Rio Las Vegas! Whether you're just checking in or already enjoying your stay, we're here to make your experience seamless and memorable. Have a question or request? Just ask Rio Rita! 📞 Call: +1 (702) 777-7777 Rio Rita is your 24/7 personal assistant, ready to help with: 🛏 Reservation extensions ⏰ Late check-out requests 💳 Billing or folio inquiries ❓ General questions about your stay No need to wait in line or call the front desk, Rio Rita’s got you covered!

Dear Nicholas John Woodburn, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. For ease and convenience, park in the Masquerade parking garage (don't forget, it's free). From there, you can check in directly in front of the elevators at the Masquerade Tower with our check-in kiosk. To start your check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ). Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Masquerade Tower at Rio Hotel & Casino

Dear Nicholas John Woodburn, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: • Check-in: 4:00 PM at kiosks or the front desk (must be 21+) • Deposit: $100 per day (held on your credit card) • Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more • Parking: Complimentary self-parking and valet • Pets: Welcome for $100 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Masquerade Tower at Rio Hotel & Casino

Yes, hairdryers are provided in all of our rooms at Masquerade Tower.