Latest Messages

We appreciate your message and are here to help. For any changes to your reservation, please contact the booking channel you used to make your reservation. They will be able to assist you with any modifications or requests you may have.

cmon guys..I checked out thurs morning 11am Vegas time..it's now 4 days later and all I am asking for is an invoice of my stay that should have hit my email by end of day last thurs

Good day, I hope you're doing well. Would it be possible to arrange a late checkout Sep 21st until 8:00 PM? I have a late flight if that can be made possible I would really appreciate it . Thank you.

Thank you for reaching out to us about your late checkout request. We appreciate your inquiry. We hope this information is helpful. Text Rio Rita at (702) 777-7777 for more information.

Yes, parking is available at the hotel. We offer both self-parking and valet parking. For more information on parking fees, you can visit our website.

I apologize for the delay in returning your deposit. A member of our team will look into this matter and ensure that it is resolved as quickly as possible. You will be contacted soon with an update on the status of your deposit return. Please allow us some time to investigate and resolve this issue.

Thank you for your interest in paying for your trip in advance. We appreciate your enthusiasm, and a member of our team will follow up with you shortly to discuss the details and options available for pre-payment.

Since you booked through Expedia, your confirmation number won't automatically connect in the Caesars Rewards app. Our Front Desk team will be happy to link your reservation to your Caesars Rewards account when you check in. Please note that stays booked through a third party do not qualify for Caesars Rewards points however.

Would you kindly review the charges and provide an explanation for the difference? If the charge was applied in error, I would appreciate a refund of the amount charged incorrectly. Thank you for your assistance. I look forward to receiving the itemized invoice and your clarification regarding these charges.

Thank you for reaching out to us about your billing inquiry. I'm happy to help you understand the charges. However, I need to direct you to contact Expedia directly as they handle all booking and payment inquiries. They will be able to provide you with the necessary information and documentation to clarify the difference in charges.

Dear Flamingo Las Vegas, We have a request regarding the floor we'd like our room to be on. Indeed we booked an attraction view so that our kids can enjoy the view on the High Roller but especially on the Sphere! We would appreciate being on the upper floors to have as much a non-obstructed view as possible. We're looking forward to visiting Las Vegas! Thank you so much for considering our request. Regards

Thank you for reaching out with your request! We'll do our best to accommodate your request for a higher floor with an unobstructed view of the High Roller and the Sphere based on availability at the time of check-in. If you have any further questions or additional requests, please don't hesitate to let us know. We look forward to welcoming you to Flamingo Las Vegas and ensuring you have a fantastic experience with us.

Good morning. There was an incident at the hotel where I slipped and fell due to some sort of leak in the hallway of the 20th floor. They had an EMT come to my room and did an incident report, and wrapped my knee since it was visibly swollen. Well, upon check out, I told the girl my room number, and she gave me a receipt that showed a $0 balance and the hold of $602 was released from my card. I assumed I was comped for our stay due to my fall. So 48 hours later, when my account was $500 in the negative, you can imagine how upsetting that would be, considering the 2nd room (rm 2012) on the deposit was released ($50 a day) so why would I not think it was a comp for my fall. I went there to specifically celebrate my Bachelorette Party and as a result was not able to explore the strip and I was not able to enjoy my entire party night which was all prepaid for. So at this point, who do I need to talk to? Do I nee to make an appointment at the Dr s office and send paperwork to the hotel? How do we make this right?

I'm so sorry to hear that you had an incident during your stay at our hotel, and I hope you're recovering well from your fall. I understand that you have concerns about your billing and would like to make things right. I'm going to escalate your issue to our team, and they will be in touch with you to discuss the details of your stay and the incident report. Please allow us some time to review your case, and we will do our best to resolve the issue as soon as possible.

Thank you for sharing this special occasion with us. We'll make sure to pass along your request to our team to see what we can do to make your stay extra special.

Hello, I currently have a reservation at your hotel and I am considering extending my stay by one additional night. Could you please let me know the additional cost to keep the same room for one more night, from August 29 to August 30, 2026? The room would be occupied by one person only for that extra night. If it’s another room also it’s fine. I would appreciate any information you can provide regarding availability and pricing. Thank you very much for your assistance. Kind regards, Alejandra Reynoso

Thank you for considering extending your stay with us. For any modifications to your reservation, including extending your stay, we recommend contacting Expedia customer service directly as they handle all changes and cancellations to bookings made through their platform.

Thank you for reaching out. We understand you have an early flight and show tickets, and we'd be happy to help with early check-in. We'll look into the possibility of early check-in for you.

Thank you for reaching out. We understand your interest in exploring options for interconnecting rooms. For the most accurate and up-to-date information on rates and availability, I recommend checking our official website or contacting us directly. We're always happy to help you find the best fit for your needs.