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Expedia Β· Message

Paris Las Vegas Resort & Casino

Autorag source
paris-las-vegas-resort-casino
Thread ID
6eedc9f8-dbde-4476-bccb-d36e3c202c01
Message ID
7baca804-62a5-43f8-96e1-c9bea4efa5c0
Event ID
555ef279-bbcf-4e8d-ad18-bed060128d18
🧳

Guest message

Received Β· Jun 15, 2026, 11:52 a.m.

room-upgrade

909 440 3924

🏨

Property Response

Sent Β· Jun 15, 2026, 11:53 a.m.

room-upgrade-availability

Thank you for providing your phone number. You can review upgrade options for your stay in your booking portal.

Escalation Information
Possible escalation
No
Actual escalation
No
Possible escalation reason
β€”
Actual escalation reason
RAG retrieval did not return any escalation files scoring above the configured threshold.
RAG Context Documents
  1. Source: 1

    Score Β· 45.21%

    paris-las-vegas-resort-casino/paris-las-vegas-resort-casino-spa-massage.md

    Show source text

    RAG Context: Standard response for any Paris Las Vegas guest message about the spa, a massage, or a spa/salon treatment or booking β€” "is there a spa?", "how do I book a massage?", "spa appointment", "facial", "couples massage", "salon", etc. Return the standard response below, which MUST include the full contact details (the online booking URL and the phone number). The on-site spa is Voie Spa & Salon (second level); book online at https://www.caesars.com/paris-las-vegas/things-to-do/voie-spa-salon or by calling 702-946-4366. Informational only β€” no escalation. Consistent with paris-las-vegas-resort-casino-spa.md, paris-las-vegas-resort-casino-faq-services-and-amenities.md, and the spa templates in paris-las-vegas-resort-casino-standardized-responses-amenity-inquiries.md and paris-las-vegas-resort-casino-standardized-responses-in-house-and-post-stay.md.

    Spa & Massage β€” Standard Response

    Any guest message about the spa, a massage, a treatment, or a salon/spa booking gets the standard response below. Always give the guest the full contact details β€” both the online booking link and the phone number. This is informational β€” do not escalate.

    Standard response β€” send for any spa / massage request: "We have a wonderful spa on-site, the Voie Spa & Salon. Reservations can be booked online at https://www.caesars.com/paris-las-vegas/things-to-do/voie-spa-salon or by calling 702-946-4366."

    Trigger Phrases

    • "Is there a spa?" / "Do you have a spa on-site?"
    • "How do I book a massage / facial / treatment?"
    • "Can I make a spa appointment?"
    • "Do you have a salon?"
    • Any other mention of spa, massage, or spa/salon treatments.

    Notes

    • It is essential that the guest is given the full contact details β€” include both the booking URL and the phone number (702-946-4366) every time.
    • 702-946-4366 is the Voie Spa & Salon line. Do not use 702-946-3396 β€” that is the Pool Deck number.
    • Voie Spa & Salon is on the second level near the fitness center; typical hours 8:30 AM – 6:00 PM daily, and spa day passes are available. For full amenity details, see paris-las-vegas-resort-casino-spa.md.
    • Informational response β€” do not escalate.

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