Latest Messages

Hello! We'd be happy to help you with early check-in for your stay today. Please note that early check-in is subject to availability and may incur a fee. We'll do our best to accommodate your request, but we can't guarantee early check-in until the day of arrival. If you'd like to inquire about the possibility of early check-in, we can check on the status of your room. Text Rio Rita at (702) 777-7777 for more information.

Thank you for reaching out. For room type requests or changes, please contact Expedia customer service, as they will be able to assist you with any modifications to your reservation.

Hello, I am very excited because my mother and I will be staying at your hotel in a few days. I would like to kindly request a room on a lower floor, if possible, as I suffer from anxiety and feel more comfortable staying on a lower level. I understand that room requests cannot be guaranteed, but I would greatly appreciate any assistance you can provide. Thank you very much, and I look forward to my stay. Kind regards, Marcela

My sister will all be so be staying at your hotel in a double queen room we have a single king. Is it possible to have adjoining rooms or at least be on the same floor? Her reservation is under the name Janine Camardo.

Thank you for reaching out. We'll do our best to accommodate your request for adjoining rooms or to be on the same floor as your sister's room. We'll review availability.

We appreciate your preference for a king-size bed. We will do our best to accommodate your request based on availability at the time of check-in.

I've noted your concern about the charge at check-in. A member of our team will follow up with you to clarify the details of your reservation and billing.

Thank you for reaching out to us about extending your stay. We appreciate your interest in staying with us longer. To assist you with modifying your reservation, we recommend contacting Expedia customer service directly, as they manage your booking and can provide the most up-to-date information on availability and rates. They will be able to help you with extending your stay until June 15th. Please let us know if there's anything else we can help you with.

Thank you for reaching out to us about extending your stay. We appreciate your interest in staying with us longer. To assist you with modifying your reservation, we recommend contacting Expedia customer service directly, as they manage your booking and can provide the most up-to-date information on availability and rates. They will be able to help you with extending your stay until June 15th. Please let us know if there's anything else we can help you with.

Hello Stephen, thank you for letting us know about your late arrival. The Front Desk is open 24 hours, and you may check in at any time. If you are arriving past 1:00 AM, please call the Front Desk at 702-733-3111 so the team is aware. We look forward to welcoming you to Flamingo Las Vegas.

Thank you for reaching out, Margaret. While we cannot guarantee early check-in, we will do our best to accommodate your request based on availability. Please note that early check-in fees apply, varying based on availability, and are any time before 4 PM. You can also consider using our mobile check-in through the Caesars Rewards mobile app to expedite your check-in process. If you have any further questions, please don't hesitate to reach out.

Thank you for letting us know about the issues with your fridge and safe, Alicia. I've made a note to have our maintenance team check the fridge to ensure it's working properly and to have the safe unlocked for your use. If you need any assistance or have further concerns, please don't hesitate to reach out to us. We're here to help and want to ensure your stay with us is comfortable and enjoyable.

Thank you for your patience, Alicia. We are currently working on resolving the issue with your room assignment. I will make sure to update you as soon as we have any new information. If you have any further questions or concerns, please don't hesitate to reach out to us.

You're welcome, Donna. We're looking forward to your stay at Paris Las Vegas. If you have any other questions or need further assistance, feel free to ask.

hello we have checked into our room, however I booked for 1 king bed non smoking with a strip view and instead we received a two bed room with no strip view

I apologize for the inconvenience you've experienced with your room assignment. I understand that you booked a room with 1 king bed, non-smoking, and a strip view, but were assigned a room with 2 beds and no strip view. I'm currently reviewing your room assignment to see what options are available to resolve the issue. I'm committed to ensuring that your stay with us is comfortable and meets your expectations.

Thank you for reaching out about your invoice. We apologize for the delay. We will ensure that your invoice is sent to you as soon as possible. If you have any further questions or concerns, please don't hesitate to contact us. We appreciate your patience.

I apologize for the delay in returning your deposit. I understand how frustrating this must be for you. A member of our team will look into this matter and ensure that it is resolved as quickly as possible. You will be contacted soon with an update on the status of your deposit return. Please allow us some time to investigate and resolve this issue.

Thank you for reaching out to us about canceling your reservation. Since you booked through Expedia, please contact Expedia's customer service to initiate the cancellation and refund process. They will be able to assist you with any modifications or cancellations to your booking. We appreciate your understanding and hope to have the opportunity to welcome you to Masquerade Tower in the future. Text Rio Rita at (702) 777-7777 for more information.

Thank you for reaching out to us about canceling your reservation. Since you booked through Expedia, please contact Expedia's customer service to initiate the cancellation and refund process. They will be able to assist you with any modifications or cancellations to your booking. We appreciate your understanding and hope to have the opportunity to welcome you to Masquerade Tower in the future. Text Rio Rita at (702) 777-7777 for more information.

Could you please send me the confirmation number of my booking so I can put it into the Caesars app. The ones that Expedia sent me do not work

I'm happy to help you with your booking confirmation number. However, as your booking was made through Expedia, I recommend contacting Expedia customer service for assistance with retrieving your confirmation number. They will be able to provide you with the correct information to access the Caesars app. If you have any further questions or concerns, please don't hesitate to reach out to us.

Thank you for reaching out! We will do our best to accommodate your request for a King Bed with a great view based on availability at the time of your arrival. While we cannot guarantee specific room assignments in advance, please rest assured that we will make every effort to fulfill your preference.