Latest Messages

The most recent AI responses to Expedia guest messages, newest first, 25 per page.

ID Property Escalated Correct? Message Created Guest Message Tag Response Correct?
1267 Paris No
Message β†— 2026-06-10 22:10

Hi, I was wondering if it possible to add a pop out bed to the room

room-request

Thank you for reaching out. Regarding your request for a pop out bed, while we cannot guarantee specific room assignments or amenities in advance, we will make every effort to fulfill your preference based on availability at the time of your arrival. If available, there may be an additional fee for the extra bedding. We will confirm with you at check-in.

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1266 Paris No
Message β†— 2026-06-10 22:08

Wife’s birthday.

special-occasion

Happy birthday to your wife. We'd be delighted to make her special day even more memorable. Would you like us to arrange any special amenities or services during your stay?

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1265 Paris No
Message β†— 2026-06-10 22:05

Hi - I believe the resort fees were included in my total. Also, guests at the hotel are charged for parking?

resort-fee-inquiry

Thank you for reaching out. The resort fee is $54.95 plus tax per room, per night, and it includes Wi-Fi, fitness center access, and local calls. If you booked through Expedia, the resort fee may have been included in your total. However, we do charge for parking, and the fee varies. You can find more information on our parking fees on our website. If you have any further questions or concerns, please let us know.

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1264 Paris Yes
Message β†— 2026-06-10 21:56

de hecho si me hicieron el cargo doble del resort fee y el deposito de $150 usd , pero hable a mi banco y me reembolsaron ese caergo doble. lo del reembolso ya lo revise y no se me regreso el dinero tambien hable a mi banco y me dicen que no tengo ningun reembolso del hotel

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billing-issue

Lo sentimos por el inconveniente con su factura. Nuestro equipo de atenciΓ³n al cliente se pondrΓ‘ en contacto con usted lo antes posible para ayudar a resolver este asunto. Por favor, proporcione su nΓΊmero de reserva y cualquier otra informaciΓ³n relevante para que podamos investigar y resolver el problema de manera eficiente.

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1263 Paris No
Message β†— 2026-06-10 21:46

Please book joining rooms with #PLVlmyy7Wy

room-request

Thank you for reaching out! To increase the likelihood of meeting your request, please ensure both reservations are noted as traveling together. If you'd like to guarantee that the rooms connect, we offer that option in advance for an additional fee. However, as your reservation was made through Expedia, please contact them directly to inquire about modifying your reservation to include joining rooms. We look forward to welcoming you to Paris Las Vegas.

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1262 Flamingo No
Message β†— 2026-06-10 21:45

Hi there....I was wondering if there is any chance for an early check in on the 17th of june? If not, am I able to use the pool and such before 4pm???? Thanks! Katherine Halmos

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early-check-in

Hi Katherine, thank you for reaching out. Early check-in at Flamingo Las Vegas can be guaranteed in advance for a fee, starting at 11:00 AM on the day of arrival. If you're interested in this option, please let me know and I can provide more details. Alternatively, early check-in without the guarantee is based on availability on the day of arrival. As for using the pool before 4:00 PM, yes, you can access the pool facilities before check-in, but you would need to store your luggage elsewhere as the room won't be ready. Please note that pool access is included in the resort fee, which is collected at check-in for third-party bookings like yours through Expedia.

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1261 Flamingo No
Message β†— 2026-06-10 21:45

Hello, so I have to pay an extra 49 dollars per night I spend at the hotel? Apart from the payment that I will be arriving?

resort-fee-clarification

Hello Brenda, yes, that's correct. The nightly resort fee of $49.95 plus tax is an additional charge, which covers amenities such as high-speed Wi-Fi for two devices per room, local calls, and fitness center access for two guests daily. This fee is due upon check-in and is separate from your initial payment. If you have any further questions, feel free to ask.

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1260 Flamingo No
Message β†— 2026-06-10 21:38

I don’t want connecting rooms . Next next room is fine

room-request

Thank you for reaching out! We appreciate your request for rooms next to each other. While we cannot guarantee specific room assignments in advance, we will do our best to accommodate your preference based on availability at check-in. If you have any further questions or special requests, please don't hesitate to reach out.

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1259 Paris No
Message β†— 2026-06-10 21:37

I need to add my 25 year old son (Randy Visser/772-766-1165) to this reservation.

stay-modification

Thank you for reaching out to us. To add your son to the reservation, please contact Expedia customer service, as they will be able to assist you with modifying your booking. We look forward to welcoming you and your son to Paris Las Vegas Resort & Casino.

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1258 Paris No
Message β†— 2026-06-10 21:17

Sounds good thank you

billing-dispute

You're welcome, Baonuan. We're glad we could resolve the issue with the wifi and minibar charges. If you have any other questions or concerns, please don't hesitate to reach out to us.

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1257 Flamingo No
Message β†— 2026-06-10 21:14

Please acknowledge if anyone is addressing.

follow-up-on-parking-charges

I apologize for the delay in resolving the issue with your duplicate parking charges. I am checking on the status to ensure this is taken care of as soon as possible.

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1256 Paris No
Message β†— 2026-06-10 21:13

Thank you

general-inquiry

You're welcome, Lacie. We're looking forward to your stay at Paris Las Vegas. If you have any other questions or need assistance, feel free to ask.

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1255 Flamingo No
Message β†— 2026-06-10 21:07

Is it FLV33BVXGl?

confirmation-number-verification

We appreciate you providing your confirmation number. However, for security and verification purposes, we cannot confirm or discuss confirmation numbers via this channel. If you have any questions or concerns about your reservation, please contact Expedia customer service, and they will be happy to assist you.

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1254 Flamingo No
Message β†— 2026-06-10 21:06

Please and thank you I just downloaded the Caesars Rewards app and placing my reservation in there

caesars-rewards-app-support

Thank you for downloading the Caesars Rewards app. If you have any issues linking your reservation, our front desk team will be happy to assist you at check-in. They can help ensure your reservation is connected to your Caesars Rewards account.

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1253 Flamingo No
Message β†— 2026-06-10 21:06

What is my confirmation number 😎

confirmation-number-request

Thank you for reaching out to us. Your confirmation number can be found in your booking confirmation email from Expedia. If you're unable to locate it, please contact Expedia customer service and they'll be happy to assist you.

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1252 Paris No
Message β†— 2026-06-10 20:59

Thanks! I cancelled this room type and booked a better room in the Versailles tower via another site. Thanks for your response and patience!

stay-modification

Thank you for letting us know about the changes to your reservation. Since you've booked a new room through another site, we recommend contacting Expedia directly to ensure all modifications are properly updated and reflected in your booking. If you have any further questions or need assistance during your stay, please don't hesitate to reach out to us.

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1251 Paris No
Message β†— 2026-06-10 20:55

perfect, thank you for clarifying, I was getting confused as I read online it was only a Β£50 deposit, so thought the deposit and resort fees were taken at the same time. how long does it take for the deposit to be refunded? thank you

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billing-inquiry

The incidental deposit hold is typically released by the hotel immediately at checkout. However, the actual time it takes for the funds to be available again in your account depends on your financial institution's processing time, which can range from 5 to 10 business days.

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1250 Paris Yes
Message β†— 2026-06-10 20:50

Yes. We have a reservation for 3 rooms that will need early check in

early-check-in-request

Great, we're confirming your early check-in request for the 3 rooms now and will follow up shortly to finalize the arrangements.

1249 Paris No
Message β†— 2026-06-10 20:46

Thank you so much!

thank-you

You're welcome, we're looking forward to welcoming you to Paris Las Vegas and making your stay a memorable one.

1248 Flamingo No
Message β†— 2026-06-10 20:44

The app says I can't do this as a UK resident, is there any way I can do it as a UK resident?

mobile-check-in-issue

Thank you for reaching out to us about the issue you're experiencing with our mobile check-in app as a UK resident. We apologize for any inconvenience this has caused. Our team will be available to assist you with checking in when you arrive at the property. If you have any further questions or concerns, please don't hesitate to contact us. We're looking forward to welcoming you to the Flamingo Las Vegas.

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1247 Paris Yes
Message β†— 2026-06-10 20:40

Yes - please guarantee connecting rooms.

connecting-rooms-request

Thank you for reaching out! We can guarantee connecting rooms in advance for an additional fee of $20 per room, per night. To confirm this for your stay, please note that we will do our best to accommodate your request. However, please contact Expedia customer service to modify your reservation as we are unable to make changes directly.

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1246 Paris Yes
Message β†— 2026-06-10 20:25

Yes, possibly. We were hoping to have a view or even see what upgrades we can get since it’s our first trip to Vegas!

room-upgrade-request

Thank you for considering an upgrade for your special trip to Vegas. We'd be happy to look into available options for you. One of our team members will reach out to discuss the possibilities and pricing. Please allow us a little time to review your request, and we'll be in touch soon.

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1245 Paris No
Message β†— 2026-06-10 20:21

Thank you

thank-you

You're welcome, Shaun. We're looking forward to your stay at Paris Las Vegas.

1244 Paris No
Message β†— 2026-06-10 20:19

gracias

general-inquiry

You're welcome, Astrid. It was our pleasure to assist you. If you have any other questions or concerns, please don't hesitate to reach out to us. Have a great day!

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1243 Paris No
Message β†— 2026-06-10 20:18

Yes please and if you can give me a grand total of everything that would be great or an email receipt with my balance to pay at the hotel

billing-inquiry

Thank you for your inquiry about your final total with early check-in and late check-out. We appreciate your interest in these services. A detailed breakdown of your charges and balance due at the hotel is available.

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