Message Thread

Paris Las Vegas Resort & Casino

Expedia Property #200710 America/Los_Angeles
Guest
Jaime Rafael Bustamante Montiel
Guest email
Not provided
Thread ID
eeec2e26-81e4-484b-8802-48f2bf8e66b4
Reservation ID
2481658232
Messages
23
Add Message
  1. 🧳

    Guest

    f0f67045-9a5e-4471-8d27-c08bc58ed791

    Jun 19, 2026, 11:25 p.m.

    Terrible answer. Go to front desk to make an on line check in? So what’s the point of having an on line check in?

  2. 🏨

    Property

    30de5282-1e26-4edf-844f-9a4bf3b1f947

    Jun 19, 2026, 11:21 p.m.

    View response

    I understand your concern about the online check-in process. For assistance with this issue, please contact our front desk team and they will be happy to help you with your online check-in.

    online-check-in-availability
  3. 🧳

    Guest

    2b709105-2d58-40fe-8bb2-0bbaeadc8008

    Jun 19, 2026, 11:21 p.m.

    But I mean in the on line check in? What last name is going to he recognized in the on line check in? Cause if o don’t put it the same way you have it it won’t work

    online-check-in-issue
  4. 🏨

    Property

    cc8a8af9-e447-4b6e-aa24-0ffa7541bea4

    Jun 19, 2026, 11:13 p.m.

    View response

    When checking in, you can use either one last name or both, but for our records, we typically use the last name as it appears on your government-issued ID. If your ID shows both names, you can use both, but if it only shows one, that's okay too. Our front desk team will be happy to assist you with check-in and ensure everything is in order.

    check-in-procedure-response
  5. 🧳

    Guest

    7f4d04b8-d32d-4483-8e0d-6f9cbc70280b

    Jun 19, 2026, 11:12 p.m.

    I'm so sorry, my phone's autocorrect put someone's name, and that's not what I meant. I really meant: When I check in, should I put just one last name or both of my last names, because my reservation has both of them: Bustamante Montiel or just Bustamante?

    check-in-procedure
  6. 🧳

    Guest

    1134106d-be17-4b90-b548-1d26d5f36419

    Jun 18, 2026, 12:41 a.m.

    I'm so sorry, my phone's autocorrect put someone's name, and that's not what I meant. I really meant: When I check in, should I put just one last name or both of my last names, because my reservation has both of them: Bustamante Montiel or just Bustamante?

  7. 🧳

    Guest

    1d392eb6-e620-4188-a5be-3ebd7b65b7bb

    Jun 16, 2026, 12:06 p.m.

    I'm so sorry, my phone's autocorrect put someone's name, and that's not what I meant. I really meant: When I check in, should I put just one last name or both of my last names, because my reservation has both of them: Bustamante Montiel or just Bustamante?

  8. 🏨

    Property

    70fbebd8-c31d-4286-aadd-a6285eaff2a5

    Jun 15, 2026, 10:16 p.m.

    Will she be checking in before you? This is only necessary if she is checking in first and will need to provide her ID that matches the name on the reservation.

  9. 🧳

    Guest

    b79dcaaa-3e96-4fe0-a235-8c931f0b7242

    Jun 15, 2026, 4:38 p.m.

    Do I have to put Justine last name BUSTAMANTE or both? Bustamante Montiel ?

  10. 🏨

    Property

    6f3ee5c8-3048-4adb-afc3-06ee0e184ef6

    Jun 15, 2026, 4:35 p.m.

    Of course! It will only work after 4AM local time on the day of arrival.

  11. 🧳

    Guest

    0bd00bc4-f913-497d-b152-b969a2b9e2e9

    Jun 15, 2026, 12:56 p.m.

    Thanks the Link you have sent me: https://checkin.caesars.com/? epid=SearchArrivals&hc=PLV&ref=Expedia Can be used even when my reservation has been made trough Expedia?

  12. 🏨

    Property

    29734683-2645-45e3-ae71-da110270eadb

    Jun 14, 2026, 6:40 p.m.

    We’re happy to offer an Early Check-In Guarantee so you can start enjoying your stay sooner. Early check-in is available starting at 11:00 AM on your arrival date for $60 + applicable taxes. Please note that this option is offered in limited quantities and is subject to availability. To secure your early check-in, we recommend confirming with us as soon as possible. Let us know if you’d like us to reserve this for you and we will confirm with our team if it is available for your date.

  13. 🏨

    Property

    31662a82-9797-41ed-8b3f-2538207dcac9

    Jun 14, 2026, 6:40 p.m.

    Absolutely - we can’t wait to welcome you! You may use the following link to retrieve your reservation and check-in: https://checkin.caesars.com/?epid=SearchArrivals&hc=PLV&ref=Expedia The online check-in link will ONLY work on your day of arrival, after 4:00AM local time. Please note that the Caesars Rewards app will not work with third party booking numbers, however you can use that link above to check-in online anytime on your arrival date. The front desk can also associate your Caesars Rewards at checkin.

  14. 🧳

    Guest

    4e674722-ab20-4838-bbce-75398224ad2b

    Jun 14, 2026, 11:39 a.m.

    Ok. If Iwant to check in earlier that day how much do I have to pay? Like 3 hours earlier?

  15. 🏨

    Property

    e609f6e2-ee4e-4e0b-ab34-26b89ec90703

    Jun 14, 2026, 11:30 a.m.

    View response

    I understand you're trying to pre-check in through the app. Since you booked through Expedia, your confirmation number won't automatically connect in the Caesars Rewards app. Our Front Desk team will be happy to link your reservation to your Caesars Rewards account when you check in. Please note that stays booked through a third party do not qualify for Caesars Rewards points however. If you have any further questions or need assistance, please don't hesitate to ask.

    pre-check-in-availability
  16. 🧳

    Guest

    db6b796a-2031-4d3b-8ffb-df4e7ecf40c6

    Jun 14, 2026, 11:30 a.m.

    Is there any way I can have the correct reservation number so I can pre check in the app?

    pre-check-in-issue
  17. 🏨

    Property

    49619d9a-1ece-4d6a-bdd3-99b7e09a70cc

    Jun 14, 2026, 11:26 a.m.

    View response

    Since you booked through Expedia, your confirmation number won't automatically connect in the Caesars Rewards app. Our Front Desk team will be happy to link your reservation to your Caesars Rewards account when you check in. Please note that stays booked through a third party do not qualify for Caesars Rewards points however.

    caesars-rewards-troubleshooting
  18. 🧳

    Guest

    5ca1fb60-a870-4043-ab17-e1578fc50a38

    Jun 14, 2026, 11:26 a.m.

    Hi, could you help me? I've tried everything, but the app doesn't recognize my reservation. Here's what I entered: Las Vegas NV Paris Las Vegas Reservation: PLVIcbbFXk Last name: Bustamante And it says SORRY! We couldn't find your reservation with the information you entered. What am I doing wrong?

    caesars-rewards-issue
  19. 🏨

    Property

    8a50119a-8361-41af-b1f7-17e23ce61e00

    Jun 11, 2026, 12:45 a.m.

    View response

    Thank you for reaching out, Mr. Bustamante. I've checked on your reservation, and yes, the details you provided match our records. Your reservation is confirmed under the code PLVIcbbFXk with the last name Bustamante. If you have any further questions or need assistance with anything else, please don't hesitate to ask.

    reservation-confirmation-response
  20. 🧳

    Guest

    33ef4c96-9ebf-4fe0-82f2-fae842f86547

    Jun 11, 2026, 12:45 a.m.

    Can you confirm that my reservation code is: PLVIcbbFXk with the last name: Bustamante ?

    reservation-confirmation
  21. 🏨

    Property

    5b5eef7e-2bcb-4dbc-b63d-32438579264c

    Jun 10, 2026, 10:48 p.m.

    View response

    I'm sorry to hear that you're having trouble finding your reservation on the Caesars Rewards app. I'd be happy to help you troubleshoot the issue. Can you please try logging out and logging back in, or checking that your confirmation number is entered correctly? If you're still having trouble, we hope these steps will help resolve the issue. Thank you for reaching out.

    caesars-rewards-troubleshooting
  22. 🧳

    Guest

    49ac7d3f-4d95-4844-aaea-5664247297b1

    Jun 10, 2026, 10:47 p.m.

    I need help cause your app (Caesar’s reward says it can’t find my reservation help please

    caesars-rewards-issue
  23. 🏨

    Property

    477672b3-4850-4007-a058-6367131ccec8

    Jun 10, 2026, 9:29 p.m.

    Greetings Jaime Rafael Bustamante Montiel Thank you for choosing Paris Las Vegas! Our goal is to deliver a 5-star experience from check-in to check-out. Before your arrival, we would like to provide some information to help you prepare for your stay: • CHECK IN EASILY! Download the Caesars Rewards mobile app to check in remotely. Confirm your details and preferences, then scan the QR code sent to you at the Mobile Check-in Kiosk to print your room keys. https://checkin.caesars.com/?epid=SearchArrivals&hc=PLV&ref=Expedia • A nightly resort fee of $54.95+tax is due upon check-in, which includes high speed WIFI for two devices per room, local calls, and fitness center access for two daily. This fee is subject to change without prior notice. No need to worry, this amount was displayed as part of your total when you made this reservation to be collected when you arrive. This is just a reminder that the charge will be made upon arrival. • An incidental deposit of $50 per night is required at check-in. This will be collected by credit or debit card. If an ATM / debit card is provided for the deposit, hotel will immediately deduct the full amount held for incidental charges from your available bank account balance. After checkout and payment of all required charges, any excess amount will be returned to your credit or debit card. • Self-parking is available at an additional charge. For parking fee information, please click here - https://www.caesars.com/parking • Early check-in fees and late check-out fees apply, varying based on availability. Early check-in is any time before 4PM and late check-out is any time after 11AM. • The minimum age for check-in is 21 years old, a government issued ID is required, with no exceptions. We are a family friendly hotel, guests under 21 are welcome, with an adult over the age of 21. A few other cool ways to elevate your stay: • Our team of hospitality professionals is readily available to offer discounted rates on premium room or suite upgrades before your arrival. Please contact ----@--------.--- with your name and confirmation number. Our team will curate personalized options within 48 hours to secure your preferences. • In-Room Dining with Caesars Eats! Order directly from Paris Las Vegas restaurants for pick-up or delivery. https://par.playbytr.com/guest • Relax at Voie Spa & Salon at Paris Las Vegas. Ease your mind and treat yourself by booking your spa services today. Book now https://www.caesars.com/paris-las-vegas/things-to-do/spa • Meet Laurel, our 24-hour virtual concierge! Text Laurel at 855-642-5619 to book dining, entertainment, and spa services, get recommendations or request housekeeping and maintenance services. By texting the number above, you agree that you may receive transactional, marketing, and promotional messages from Caesars Entertainment, Inc. and its affiliates. You agree that (1) where applicable, messages may be sent using an automated telephone dialing system, (2) your consent to receive messages is not required to make a purchase, and (3) you can opt out at any time by replying STOP or receive help by replying HELP. Visit Caesars website for privacy policy and SMS terms. Gambling Problem? Call 1-800-522-4700. • Earn Caesars Rewards while you stay. Join the Caesars Rewards loyalty program to earn 1 reward point for every dollar spent on play, dining, or shopping. The more you use your Caesars Rewards card, the more you’ll be rewarded with discounted rooms, Free Casino Play and more. Sign up today. https://www.caesars.com/program/ We look forward to your arrival, Paris Las Vegas