Flamingo Las Vegas Hotel & Casino

Our team has refunded your late check-out fee as a gesture of goodwill for the room issue.

Thank you for reaching out to us about the issue with your late check-out charge. We apologize for any inconvenience you've experienced and appreciate you bringing this to our attention. We are reviewing your situation.

Thank you for sharing your concerns with us, Alicia. We apologize again for the issues you've experienced during your stay. We understand that you're looking for some form of compensation, and we appreciate your feedback.

Hi Alicia, Please head directly to the front desk or give them a call from your in-room phone - our team is looking forward to helping with the issues you are experiencing and our front desk will be able to best assist.

Thank you for letting us know about the issues with your fridge and safe, Alicia. I've made a note to have our maintenance team check the fridge to ensure it's working properly and to have the safe unlocked for your use. If you need any assistance or have further concerns, please don't hesitate to reach out to us. We're here to help and want to ensure your stay with us is comfortable and enjoyable.

Thank you for your patience, Alicia. We are currently working on resolving the issue with your room assignment. I will make sure to update you as soon as we have any new information. If you have any further questions or concerns, please don't hesitate to reach out to us.

You're welcome, Alicia! We're looking forward to welcoming you to Flamingo Las Vegas.

I apologize for the inconvenience you've experienced with your room assignment. I understand that you booked a room with 1 king bed, non-smoking, and a strip view, but were assigned a room with 2 beds and no strip view. I'm currently reviewing your room assignment to see what options are available to resolve the issue. I'm committed to ensuring that your stay with us is comfortable and meets your expectations.

You're welcome, Alicia! We're looking forward to welcoming you to Flamingo Las Vegas.

Hello Alicia, thank you for the update on your flight delay. Don't worry, we will still hold your room for your late arrival. You're all set to check in whenever you get here, even if it's between 2-2:30am. Our front desk is open 24 hours, so you'll be able to check in as soon as you arrive. If you have any other questions or concerns, feel free to let us know. We're looking forward to welcoming you to Flamingo Las Vegas as soon as you arrive.

Thank you for providing your itinerary number, 73404095451441. We appreciate you confirming the details of your stay.

Thank you for providing your confirmation number, FLVfcatcwX. We appreciate you confirming the details of your stay.

Greetings Alicia Gonzalez Thank you for choosing Flamingo Las Vegas! Our goal is to deliver a 5-star experience from check-in to check-out. Before your arrival, we would like to provide some information to help you prepare for your stay: • CHECK IN EASILY! Download the Caesars Rewards mobile app to check in remotely. Confirm your details and preferences, then scan the QR code sent to you at the Mobile Check-in Kiosk to print your room keys. https://checkin.caesars.com/?epid=SearchArrivals&hc=FLV&ref=Expedia • A nightly resort fee of $49.95+tax is due upon check-in, which includes high speed WIFI for two devices per room, local calls, and fitness center access for two daily. This fee is subject to change without prior notice. •An incidental deposit of $50 per night is required at check-in. This will be collected by credit or debit card. If an ATM / debit card is provided for the deposit, hotel will immediately deduct the full amount held for incidental charges from your available bank account balance. After checkout and payment of all required charges, any excess amount will be returned to your credit or debit card. • Self-parking is available at an additional charge. For parking fee information, please click here - https://www.caesars.com/parking • Early check-in fees and late check-out fees apply, varying based on availability. Early check-in is any time before 4PM and late check-out is any time after 11AM. • The minimum age for check-in is 21 years old, a government issued ID is required, with no exceptions. A few other cool ways to elevate your stay: •Our team of hospitality professionals is readily available to offer discounted rates on premium room or suite upgrades before your arrival. Please contact ----@--------.--- with your name and confirmation number. Our team will curate personalized options within 48 hours to secure your preferences. •In-Room Dining with Caesars Eats! Order directly from Flamingo restaurants for pick-up or delivery. https://flv.playbytr.com/guest#/menu/2?tmpl=container-sections •Relax at the Spa at Flamingo. Ease your mind and treat yourself by booking your spa services today. Book now https://www.caesars.com/flamingo-las-vegas/things-to-do/spa-and-fitness •Meet Laurel, our 24-hour virtual concierge! Text Laurel at 855-642-5619 to book dining, entertainment, and spa services, get recommendations or request housekeeping and maintenance services. By texting the number above, you agree that you may receive transactional, marketing, and promotional messages from Caesars Entertainment, Inc. and its affiliates. You agree that (1) where applicable, messages may be sent using an automated telephone dialing system, (2) your consent to receive messages is not required to make a purchase, and (3) you can opt out at any time by replying STOP or receive help by replying HELP.  Visit Caesars website for privacy policy and SMS terms. Gambling Problem? Call 1-800-522-4700. •Earn Caesars Rewards while you stay. Join the Caesars Rewards loyalty program to earn 1 reward point for every dollar spent on play, dining, or shopping. The more you use your Caesars Rewards card, the more you’ll be rewarded with discounted rooms, Free Casino Play and more. Sign up today. https://www.caesars.com/program/ We look forward to your arrival, Flamingo Las Vegas