Message Thread

Masquerade Tower

Expedia Property #114898093 America/Los_Angeles
Guest
Jan Contaoi
Guest email
Not provided
Thread ID
e1a2e494-036b-4976-8aad-7db5e650b18e
Reservation ID
2473619651
Messages
7
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  1. 🏨

    Property

    d86949cd-8c6d-44a7-8194-6186697d27fb

    Jun 13, 2026, 10:08 p.m.

    Jan Contaoi - Thank you for staying with us at Rio Las Vegas! We are excited to have you as our guest and hope you enjoy your stay. Whether you’re here to relax, explore, or experience the excitement of Las Vegas, we are confident your time with us will be unforgettable. If you need anything during your stay, please don’t hesitate to reach out. Our team is here to ensure you have a comfortable and enjoyable experience. We would also greatly appreciate it if you could leave us a 5-star review upon departure. If there is anything we can do to make your stay even better, please let us know so we can ensure we exceed your expectations. We look forward to welcoming you and hope you have a fantastic stay at Rio Las Vegas!,

  2. 🏨

    Property

    3fdae4d9-7fc0-47e4-ba07-1c20214878a3

    Jun 12, 2026, 10:30 p.m.

    Dear Jan Contaoi, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. For ease and convenience, park in the Masquerade parking garage (don't forget, it's free). From there, you can check in directly in front of the elevators at the Masquerade Tower with our check-in kiosk. To start your check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ). Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Masquerade Tower at Rio Hotel & Casino

  3. 🏨

    Property

    8038bf67-2616-4810-bad3-fd42cce200ec

    Jun 12, 2026, 9:32 p.m.

    View response

    Thank you for reaching out. To add a child to your reservation, please contact Expedia customer service, as they will be able to assist you with any changes to your booking. Text Rio Rita at (702) 777-7777 for more information.

    reservation-modification-policy
  4. 🏨

    Property

    9f7c55cb-4197-4269-aa0d-b369cffb759a

    Jun 12, 2026, 9:32 p.m.

    View response

    Yes, that's correct. You can check in at any time after 4pm. Please visit our front desk or use the kiosks to complete the check-in process. If you have any questions or need assistance, don't hesitate to ask.

    check-in-policy
  5. 🧳

    Guest

    adec7d28-37a9-4598-9be5-a79646cab8ce

    Jun 12, 2026, 9:32 p.m.

    Also how much extra to add a child in the reservation?

    stay-modification
  6. 🧳

    Guest

    3465c082-4b1c-4666-a6df-9413c7421d29

    Jun 12, 2026, 9:31 p.m.

    Hi good afternoon just to make sure we can check in at anytime after 4pm correct

    check-in-time Escalated
  7. 🏨

    Property

    911be4d3-f5f2-4db7-a63e-4c04476efe59

    Jun 9, 2026, 10:18 p.m.

    Dear Jan Contaoi, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: • Check-in: 4:00 PM at kiosks or the front desk (must be 21+) • Deposit: $100 per day (held on your credit card) • Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more • Parking: Complimentary self-parking and valet • Pets: Welcome for $100 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Masquerade Tower at Rio Hotel & Casino