Message Thread

Masquerade Tower

Expedia Property #114898093 America/Los_Angeles
Guest
Fatima Ayala
Guest email
Not provided
Thread ID
74675bda-ac5a-4ba3-b743-7fdced5d176f
Reservation ID
2465468749
Messages
6
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  1. 🏨

    Property

    eefb62e0-e065-4302-a754-0b5bc48bbf64

    Jun 14, 2026, 10:19 p.m.

    Dear Fatima Ayala, We hope you enjoyed your recent stay with us at Masquerade Tower at Rio Hotel & Casino. Please take a moment to leave us a review. It lets us know how we did, and gives other travelers a better picture of what it's like to stay with us. Thank you again for choosing Masquerade Tower at Rio Hotel & Casino, and we hope to see you again soon. Best, Masquerade Tower at Rio Hotel & Casino

  2. 🏨

    Property

    63be1538-1391-43ba-b48f-7b2cf69db760

    Jun 13, 2026, 10:08 p.m.

    Fatima Ayala - Thank you for staying with us at Rio Las Vegas! We are excited to have you as our guest and hope you enjoy your stay. Whether you’re here to relax, explore, or experience the excitement of Las Vegas, we are confident your time with us will be unforgettable. If you need anything during your stay, please don’t hesitate to reach out. Our team is here to ensure you have a comfortable and enjoyable experience. We would also greatly appreciate it if you could leave us a 5-star review upon departure. If there is anything we can do to make your stay even better, please let us know so we can ensure we exceed your expectations. We look forward to welcoming you and hope you have a fantastic stay at Rio Las Vegas!,

  3. 🏨

    Property

    0083b7e6-1dde-41d3-ab5d-38c74450846a

    Jun 12, 2026, 10:30 p.m.

    Dear Fatima Ayala, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. For ease and convenience, park in the Masquerade parking garage (don't forget, it's free). From there, you can check in directly in front of the elevators at the Masquerade Tower with our check-in kiosk. To start your check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ). Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Masquerade Tower at Rio Hotel & Casino

  4. 🏨

    Property

    41753576-ad20-4906-932f-84bb1239f127

    Jun 10, 2026, 1:54 a.m.

    View response

    The $100 per day held on your card is a standard deposit that we require to cover any incidental charges you may incur during your stay, such as room service, parking, or other amenities. This deposit is held on your credit card and will be released after you check out, provided there are no outstanding charges. If you have any further questions or concerns, please don't hesitate to reach out to us. Text Rio Rita at (702) 777-7777 for more information.

    deposit-policy-explanation
  5. 🧳

    Guest

    89c1a85e-b709-4063-9abb-abef16640cda

    Jun 10, 2026, 1:54 a.m.

    Why would it be $100 per day held on my card

    deposit-charge-inquiry
  6. 🏨

    Property

    b940300e-4ca4-4e44-ba84-7c4980894dab

    Jun 9, 2026, 10:18 p.m.

    Dear Fatima Ayala, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: • Check-in: 4:00 PM at kiosks or the front desk (must be 21+) • Deposit: $100 per day (held on your credit card) • Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more • Parking: Complimentary self-parking and valet • Pets: Welcome for $100 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Masquerade Tower at Rio Hotel & Casino