Message Thread

Paris Las Vegas Resort & Casino

Expedia Property #200710 America/Los_Angeles
Guest
Leslie Lares Dominguez
Guest email
Not provided
Thread ID
41b5a93a-a981-4b60-bca4-912c3cfe1d87
Reservation ID
2481970919
Messages
13
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  1. 🏨

    Property

    e69c943f-8ccc-4367-9163-d6bdd6b21461

    Jun 20, 2026, 10:17 p.m.

    View response

    Thank you for reaching out. We appreciate your patience as we process the refund of your security deposit. A member of our team will follow up with you shortly to assist with this matter.

    security-deposit-policy
  2. 🧳

    Guest

    320d5aaa-f729-4334-a447-3dc05dbfc0e3

    Jun 20, 2026, 10:16 p.m.

    Hi! When should we receive the security money back from our stay ?

    security-deposit-refund Escalated
  3. 🏨

    Property

    1aa9747e-1ac1-42c4-ab87-61afbe76bd96

    Jun 11, 2026, 8:50 p.m.

    View response

    Thank you for letting us know, Leslie. We've received your message and will disregard the cancellation request from Expedia as per your instructions. Your booking with us remains confirmed, and we look forward to welcoming you to Paris Las Vegas Resort & Casino. If you have any further questions or concerns, please don't hesitate to reach out.

    cancellation-policy
  4. 🏨

    Property

    d5afeb9a-a4ac-409b-8499-9dc2b85d42b2

    Jun 11, 2026, 8:49 p.m.

    View response

    I understand that you're concerned about canceling your stay due to your baby's illness. However, since you booked through Expedia, please contact them directly to discuss any possible modifications or cancellations to your reservation. They will be able to assist you with their policies and procedures.

    stay-modification-policy
  5. 🏨

    Property

    068bfb29-1aa9-49b3-bb6c-da4809537702

    Jun 11, 2026, 8:49 p.m.

    View response

    I'm so sorry to hear that your baby is unwell. Regarding your cancellation and refund request, since you booked through Expedia, you'll need to contact their customer service directly to discuss your options. They'll be able to assist you with any potential refunds or modifications to your reservation. Please reach out to them, and they'll be happy to help. We hope your baby feels better soon.

    cancellation-policy
  6. 🧳

    Guest

    b25e73fc-3839-4996-acc3-ca99d581aa31

    Jun 11, 2026, 8:47 p.m.

    Nevrmind ! I just read no full refund . Please keep my booking and disregard my message , I received an email from Expedia they would contact you about cancellation but please disregard and let me know if you received my message thanks!

    stay-modification
  7. 🧳

    Guest

    5dfa38b6-2c88-473c-b97a-a6f43cd895d8

    Jun 11, 2026, 8:44 p.m.

    Please let me know 🙏

    stay-modification
  8. 🧳

    Guest

    abf5e7a4-f8b1-4dae-8794-8d6786f8ff95

    Jun 11, 2026, 8:42 p.m.

    With my booking will I be able to get a full refund if I cancel ? My baby woke up really sick and Idont feel comfortable leaving her but Iwas wondering if you guys would accept my request for a full refund

    stay-modification
  9. 🏨

    Property

    67d5e279-95b5-4237-b73f-ba4bd6386c8e

    Jun 11, 2026, 8:41 p.m.

    View response

    Hello Leslie, thank you for reaching out. We're excited to have you stay with us at Paris Las Vegas Resort & Casino. Is there anything we can assist you with or any questions you may have about your upcoming stay?

    general-response
  10. 🧳

    Guest

    bcd5acba-d60a-4df8-9633-3fc79ca2b508

    Jun 11, 2026, 8:41 p.m.

    Hello!

    general-inquiry
  11. 🏨

    Property

    ddd270f2-d1f8-460b-b485-a79334710269

    Jun 11, 2026, 6:13 a.m.

    View response

    You can check in anytime after 4:00 PM, and since your flight arrives at 8:00 PM, you can proceed with check-in upon your arrival. If you need any assistance or have questions, please don't hesitate to reach out to us.

    late-arrival-policy
  12. 🧳

    Guest

    00224c32-627b-43e0-815f-f8da6e5c7b0b

    Jun 11, 2026, 6:12 a.m.

    Can I check in later than 4pm ? My flight gets there at 8pm

    late-arrival
  13. 🏨

    Property

    64c3865c-b3ce-4c7e-a43f-8f41abe488fb

    Jun 11, 2026, 6:10 a.m.

    Greetings Leslie Lares Dominguez Thank you for choosing Paris Las Vegas! Our goal is to deliver a 5-star experience from check-in to check-out. Before your arrival, we would like to provide some information to help you prepare for your stay: • CHECK IN EASILY! Download the Caesars Rewards mobile app to check in remotely. Confirm your details and preferences, then scan the QR code sent to you at the Mobile Check-in Kiosk to print your room keys. https://checkin.caesars.com/?epid=SearchArrivals&hc=PLV&ref=Expedia • A nightly resort fee of $54.95+tax is due upon check-in, which includes high speed WIFI for two devices per room, local calls, and fitness center access for two daily. This fee is subject to change without prior notice. No need to worry, this amount was displayed as part of your total when you made this reservation to be collected when you arrive. This is just a reminder that the charge will be made upon arrival. • An incidental deposit of $50 per night is required at check-in. This will be collected by credit or debit card. If an ATM / debit card is provided for the deposit, hotel will immediately deduct the full amount held for incidental charges from your available bank account balance. After checkout and payment of all required charges, any excess amount will be returned to your credit or debit card. • Self-parking is available at an additional charge. For parking fee information, please click here - https://www.caesars.com/parking • Early check-in fees and late check-out fees apply, varying based on availability. Early check-in is any time before 4PM and late check-out is any time after 11AM. • The minimum age for check-in is 21 years old, a government issued ID is required, with no exceptions. We are a family friendly hotel, guests under 21 are welcome, with an adult over the age of 21. A few other cool ways to elevate your stay: • Our team of hospitality professionals is readily available to offer discounted rates on premium room or suite upgrades before your arrival. Please contact ----@--------.--- with your name and confirmation number. Our team will curate personalized options within 48 hours to secure your preferences. • In-Room Dining with Caesars Eats! Order directly from Paris Las Vegas restaurants for pick-up or delivery. https://par.playbytr.com/guest • Relax at Voie Spa & Salon at Paris Las Vegas. Ease your mind and treat yourself by booking your spa services today. Book now https://www.caesars.com/paris-las-vegas/things-to-do/spa • Meet Laurel, our 24-hour virtual concierge! Text Laurel at 855-642-5619 to book dining, entertainment, and spa services, get recommendations or request housekeeping and maintenance services. By texting the number above, you agree that you may receive transactional, marketing, and promotional messages from Caesars Entertainment, Inc. and its affiliates. You agree that (1) where applicable, messages may be sent using an automated telephone dialing system, (2) your consent to receive messages is not required to make a purchase, and (3) you can opt out at any time by replying STOP or receive help by replying HELP. Visit Caesars website for privacy policy and SMS terms. Gambling Problem? Call 1-800-522-4700. • Earn Caesars Rewards while you stay. Join the Caesars Rewards loyalty program to earn 1 reward point for every dollar spent on play, dining, or shopping. The more you use your Caesars Rewards card, the more you’ll be rewarded with discounted rooms, Free Casino Play and more. Sign up today. https://www.caesars.com/program/ We look forward to your arrival, Paris Las Vegas