Message Thread
Rio Hotel & Casino, a Destination by Hyatt Hotel
- Guest
- Julia Sandra Harkey
- Guest email
- Not provided
- Thread ID
- 1a6420fb-6279-41ff-b4c4-24df0a01f2d3
- Reservation ID
- 2475288481
- Messages
- 9
Add Message
- 🏨
Property
07f78280-c532-46c9-962b-a19821c0efe4
Jun 13, 2026, 1:45 a.m.
Thank you for reaching out to us about your request for water bottles. We appreciate your feedback and will make sure to pass it along to our team. We'll do our best to make your stay with us comfortable and enjoyable. Text Rio Rita at (702) 777-7777 for more information.
amenity-availability - 🧳
Guest
6cab2b8e-3e27-419a-b448-39adaa772dd2
Jun 13, 2026, 1:44 a.m.
Hi there! Thank you for checking in i appreciate it! The stay has been great so far, the room is great and clean, bed is comfy. The only thing that is surprising is that there are no water bottles supplied. It would be great to have water bottles daily as it is super hot outside. We are in room 1265 and would love if that would be possible, it would make our stay so much better!! Thank you again.
amenity-request - 🏨
Property
de76e8ac-04ca-47f7-8376-81d4709b2622
Jun 12, 2026, 11:53 p.m.
Julia Sandra Harkey - Thank you for staying with us at Rio Las Vegas! We are excited to have you as our guest and hope you enjoy your stay. Whether you’re here to relax, explore, or experience the excitement of Las Vegas, we are confident your time with us will be unforgettable. If you need anything during your stay, please don’t hesitate to reach out. Our team is here to ensure you have a comfortable and enjoyable experience. We would also greatly appreciate it if you could leave us a 5-star review upon departure. If there is anything we can do to make your stay even better, please let us know so we can ensure we exceed your expectations. We look forward to welcoming you and hope you have a fantastic stay at Rio Las Vegas!,
- 🏨
Property
f2823ecf-d7e9-4620-9a2e-19bd08ffac13
Jun 11, 2026, 11:03 p.m.
Dear Julia Sandra Harkey, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. We have two easy check-in options for our guests. The first is through our front desk. For easier check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ) and check in with our easy-to-use kiosks, conveniently located at the front desk. Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Rio Hotel & Casino, a Destination by Hyatt Hotel
- 🏨
Property
aeba8be9-5a5a-49f0-9ca4-04b53585552b
Jun 8, 2026, 11:53 p.m.
Dear Julia Sandra Harkey, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: •Check-in: 4:00 PM at kiosks or the front desk (must be 21+) •Deposit: $100 per day (held on your credit card) •Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more •Parking: Complimentary self-parking and valet •Pets: Welcome for $150 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Rio Hotel & Casino, a Destination by Hyatt Hotel
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Property
c62cbc54-e6c2-45aa-8813-ffc1ca222ef2
Jun 3, 2026, 3:26 a.m.
Thank you for reaching out regarding your upcoming stay at the Rio Las Vegas. To ensure a smooth check-in process, please note that we will need to verify the identity of the additional guest and ensure they meet our check-in requirements. As the primary guest on the reservation must be present at check-in and provide a valid credit card for incidentals, we will make a note of your request and our team will follow up with you to confirm the details. Please feel free to contact us directly if you need any further assistance.
name-addition-policy - 🧳
Guest
6f1d6633-f566-4d63-83ad-8b005e1055f8
Jun 3, 2026, 3:25 a.m.
Hello, Thank you for the quick response. This is Mikolaj Koziol. I wanted to follow up directly regarding the reservation. I booked the Expedia package using my credit card, and I will be staying with my girlfriend, who is listed as the primary guest on the reservation. We are flying in together, but because I booked my flight separately, I was not able to add myself to the itinerary through Expedia. My email is ----@--------.---, and I am happy to provide any additional information or identification required to be added as the second registered guest. We’re really looking forward to our stay and appreciate your help with making sure everything is set up smoothly before we arrive. Thank you again, Mikolaj Koziol
name-addition Escalated - 🏨
Property
66e799b3-80c7-4fad-86db-f9126eefeb4c
Jun 3, 2026, 3:11 a.m.
Thank you for letting us know that Mikolaj Koziol will be checking in with you. To add their name to the reservation, we will need to verify their identity and ensure they meet our check-in requirements. Please note that the primary guest on the reservation must be present at check-in and provide a valid credit card for incidentals. We will make a note of your request and our team will follow up with you to confirm the details. Call Rio Rita at (702) 777-7777 for more information.
name-addition-policy - 🧳
Guest
76112849-5f94-4cbb-b753-40fa24f52ff7
Jun 3, 2026, 3:11 a.m.
2 guests total checking in. Second individual is Mikolaj Koziol.
name-addition