Message Thread

Flamingo Las Vegas Hotel & Casino

Expedia Property #13945 America/Los_Angeles
Guest
Nico Zeidler
Guest email
Not provided
Thread ID
14d174f9-0bba-4942-b658-60761b8f0569
Reservation ID
2346062045
Messages
18
Add Message
  1. 🧳

    Guest

    e89fdbae-1974-4898-a902-6fb04d22050d

    Jun 12, 2026, 8:27 a.m.

    Hello, The 10-day processing period has long since expired. I now expect an immediate refund of the amount that was debited. Thank you.

  2. 🏨

    Property

    68261ead-3f30-49d4-9373-5893fb3650cd

    Jun 10, 2026, 7:13 a.m.

    View response

    I apologize for the delay in your refund. Please note that refunds typically take up to 10 business days to process. Thank you for your patience.

    refund-follow-up
  3. 🧳

    Guest

    055563de-4987-4139-aecc-c811f5e9f2db

    Jun 10, 2026, 7:12 a.m.

    Hello, the amount still hasn't reached me. Please arrange for the refund immediately. Thank you.

    refund-issue
  4. 🏨

    Property

    6ab301ce-49c3-4730-ac34-a465777d6b84

    May 28, 2026, 3:36 a.m.

    This has been refunded, please allow 7-10 days to process.

  5. 🏨

    Property

    c780fd2a-10f3-46e8-b6ca-69d835dd5ea4

    May 26, 2026, 9:09 p.m.

    We are following up with our team and will be back in touch. Thank you!

  6. 🧳

    Guest

    ab34aa01-b4c2-4763-8ad8-95f564df4d14

    May 26, 2026, 12:39 a.m.

    Hello, I would like to follow up on my request for a refund of the overpaid parking fees. Thank you for a prompt response.

  7. 🏨

    Property

    9a46416d-37f4-40a4-9905-066bbd129d19

    May 21, 2026, 6:09 p.m.

    We have escalated this to our team. Thank you!

  8. 🧳

    Guest

    487989fc-cd7e-45c3-bf79-a0ffd104ad02

    May 21, 2026, 6:14 a.m.

    We explicitly booked the parking space for just one day—not at check-in, but on short notice on the evening of May 8th. We arranged this specifically with the receptionist. The intention was that the space would be used—and charged for—for that single day only. Please refund the overpayment for the three extra days ($60).

  9. 🏨

    Property

    64f5bea5-0106-40ae-a938-cc76d0a2fd2b

    May 19, 2026, 4:15 p.m.

    If you added parking at check-in, it would have been charged for each night of your stay, if you did not specify this with the front desk at check-in. We will share this with our team, however, if it was not specified, we may not have any recourse for a refund.

  10. 🧳

    Guest

    606bb40c-1459-44b6-a011-dc66ba6e51fa

    May 18, 2026, 6:18 p.m.

    Sorry, but the Invoice isnt correct. The invoice charged us for 4 days of parking; however, we only used the parking garage for one day. Please refund the overcharged amount of $60 ($20 x 3). Thank you very much.

  11. 🏨

    Property

    030cb9d9-277a-4ff1-8f1c-62c8ffb4ed03

    May 18, 2026, 4:09 p.m.

    Your invoice will be emailed to you automatically after checkout. If you have not received your invoice, please check your spam or junk folders. If you still cannot find it, please visit https://www.caesars.com/help-and-support/hotel-folio-request

  12. 🧳

    Guest

    23529a97-618b-4c19-81c5-c504c980ec9e

    May 18, 2026, 3:17 p.m.

    Hello, after Checkout, $ 68,44 was charged to the credit card on File. Please send me an itemized breakdown of the charges. my Mail Adresse is "----@--------.---". Thank You

  13. 🧳

    Guest

    d88045a6-8562-47e7-812f-b5672bd20cc8

    Apr 24, 2026, 12:12 a.m.

    thank so you very much

  14. 🏨

    Property

    1fed8371-9f4f-4b48-9fcd-6a0e96f126f0

    Apr 23, 2026, 10:05 p.m.

    Yes, it is an empty fridge for you to use!

  15. 🧳

    Guest

    e9cfe3b6-1efa-496d-84fa-2e32dc61c38c

    Apr 23, 2026, 5:42 p.m.

    can i cool my personal things there? i doesn't mean the Minibar.

  16. 🏨

    Property

    c058afb8-24d5-48be-937e-6dcc2100b03b

    Apr 23, 2026, 4:15 p.m.

    All rooms do feature a mini-fridge. Thank you!

  17. 🧳

    Guest

    fc50128a-d2c3-474e-820f-d30f96698e98

    Apr 23, 2026, 8:41 a.m.

    Hello, is it possible to get a little fridge (just to cool a few personal things) in the room? many thanks

  18. 🏨

    Property

    caf2bcf5-2845-406b-8bde-364acf4974b9

    Dec 5, 2025, 3:14 p.m.

    Greetings Nico Zeidler Thank you for choosing Flamingo Las Vegas! Before your arrival, we would like to provide some information to help you prepare for your stay: • Skip the line! Use the Caesars Rewards mobile app to check in remotely. Confirm your details and preferences, then scan the QR code sent to you at the Mobile Check-in Kiosk to print your room keys. https://checkin.caesars.com/?epid=SearchArrivals&hc=FLV&ref=Expedia •Earn Caesars Rewards while you stay. Join the Caesars Rewards loyalty program to earn 1 reward point for every dollar spent on play, dining, or shopping. The more you use your Caesars Rewards card, the more you’ll be rewarded with discounted rooms, Free Casino Play and more. Sign up today. https://www.caesars.com/program/ •Seeking to elevate your experience in Las Vegas? Our team of hospitality professionals is readily available to offer discounted rates on premium room or suite upgrades before your arrival. Please contact ----@--------.--- with your name and confirmation number. Our team will curate personalized options within 48 hours to secure your preferences. •In-Room Dining with Caesars Eats! Order directly from Flamingo restaurants for pick-up or delivery. https://flv.playbytr.com/guest#/menu/2?tmpl=container-sections •Relax at the Spa at Flamingo. Ease your mind and treat yourself by booking your spa services today. Book now https://www.caesars.com/flamingo-las-vegas/things-to-do/spa-and-fitness •Meet Laurel, our 24-hour virtual concierge! Text Laurel at 855-642-5619 to book dining, entertainment, and spa services, get recommendations or request housekeeping and maintenance services. By texting the number above, you agree that you may receive transactional, marketing, and promotional messages from Caesars Entertainment, Inc. and its affiliates. You agree that (1) where applicable, messages may be sent using an automated telephone dialing system, (2) your consent to receive messages is not required to make a purchase, and (3) you can opt out at any time by replying STOP or receive help by replying HELP.  Visit Caesars website for privacy policy and SMS terms. Gambling Problem? Call 1-800-522-4700. •Additional Details: A nightly resort fee of $49.95+tax is due upon check-in, which includes high speed WIFI for two devices per room, local calls, and fitness center access for two daily. This fee is subject to change without prior notice. •An incidental deposit of $50 per night is required at check-in. This will be collected by credit or debit card. If an ATM / debit card is provided for the deposit, hotel will immediately deduct the full amount held for incidental charges from your available bank account balance. After checkout and payment of all required charges, any excess amount will be returned to your credit or debit card. Self-parking is available at an additional charge. For parking fee information, please click here - https://www.caesars.com/parking Early check-in fees and late check-out fees apply, varying based on availability. Early check-in is any time before 4PM and late check-out is any time after 11AM. The minimum age for check-in is 21 years old, a government issued ID is required, with no exceptions. We look forward to your arrival, Flamingo Las Vegas