Guest message
Received · Jun 9, 2026, 6:12 p.m.
Hi team. I’ve downloaded the Caesars and it can’t find my booking. I’m using the following details: Last Name: Huttley Confirmation # FLVjkv3m8y Check in date: 06/26/2026
Expedia · Message
Received · Jun 9, 2026, 6:12 p.m.
Hi team. I’ve downloaded the Caesars and it can’t find my booking. I’m using the following details: Last Name: Huttley Confirmation # FLVjkv3m8y Check in date: 06/26/2026
Sent · Jun 9, 2026, 6:12 p.m.
Thank you for reaching out to us about the issue with your booking not being found in the Caesars app. We apologize for the inconvenience. Can you please try checking in through our website or visiting the front desk upon arrival? If the issue persists, we'll be happy to assist you further.
Source: 1
Score · 57.25%RAG Context: Pre-stay standardized response templates for Flamingo Las Vegas guest communications — booking confirmation, check-in instructions, early check-in (guaranteed in advance for $60+tax at 11:00 AM, otherwise availability-based), express/online check-in with kiosk QR link, pre-arrival letters (standard and day-of arrival), rack/room-upgrade upsell, back-to-back stays, late arrival, stay modification/cancellation, third-party payment questions, adding guest names to a reservation, deposit explanation, Caesars Rewards third-party booking guidance, connecting-room requests (confirm names and confirmation numbers), PetStay requests, parking overview, and a phishing/suspicious-message advisory. Per merge guidance, this file does not embed the late-checkout fee tier table — that lives in the FAQ and the in-house template.
Dear [guest-name],
Thank you again for booking with us! We can't wait to welcome you to Flamingo Las Vegas in a few short days. Here's a quick reminder of what to expect during your stay:
Source: 2
Score · 53.94%RAG Context: Casino and rewards FAQs for Flamingo Las Vegas covering casino slots/table games, sportsbook location/hours, 24-hour betting kiosks, mobile betting requirements, 21+ age rule, Caesars Rewards app check-in, third-party booking limits for Caesars Rewards app linking/points/benefits, and Caesars Rewards parking-tier benefits.
Yes. Flamingo has casino space with approximately 870 slot machines and 55+ table games.
Yes. Caesars Race & Sportsbook is inside Flamingo Las Vegas Casino on the first floor next to Starbucks.
Monday – Thursday: 9:00 AM – 9:00 PM. Friday – Saturday: 8:00 AM – 10:00 PM. Sunday: 8:00 AM – 9:00 PM.
Yes. Sportsbook kiosks are open 24 hours daily.
Yes. Mobile betting through the Caesars Sportsbook app is available for registered users within Nevada, but in-person activation is required first.
Guests must be 21+ to gamble, enter age-restricted gaming areas, or place sports wagers.
Yes. The Caesars Sportsbook Fan Zone is a sports-oriented bar/viewing area near the sportsbook with large screens and cocktail service.
Yes. Guests can check in with the Caesars Rewards app or through a web link received by email on the day of arrival. Keys are picked up at a lobby kiosk.
No. Reservations booked through third-party sites such as Expedia do not automatically connect in the Caesars Rewards app. The front desk can help link the reservation to the guest's Caesars Rewards account at check-in.
No. Stays booked through third-party sites such as Expedia do not accrue Caesars Rewards points or benefits.
Yes. Platinum, Diamond, and Seven Stars card holders receive complimentary self-parking and valet parking per the provided source.
Source: 3
Score · 52.33%Caesars Entertainment will never ask for credit card or personal information through unsolicited messages or links. As a best practice, please do not click unsolicited links.
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