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Expedia Β· Message

Flamingo Las Vegas Hotel & Casino

Autorag source
flamingo-las-vegas-hotel-casino
Thread ID
f145f161-f84e-48be-9e05-7442921ab841
Message ID
c9ad147d-7356-44a6-aa48-4ac8441531e9
Event ID
ff1c836d-67df-486f-96b5-a4a4138ab581
🧳

Guest message

Received Β· Jun 16, 2026, 3:36 p.m.

bag-hold-and-early-check-in

Hello! I have a few questions. Do you hold bags for guests before check in? What is the earliest check in and what is the fee? Thanks!

🏨

Property Response

Sent Β· Jun 16, 2026, 3:36 p.m.

bag-hold-and-early-check-in-policy

We do offer bag hold services for our guests before check-in. As for early check-in, it can be guaranteed in advance for a fee of $60 + tax, with check-in available starting at 11:00 AM on the arrival date. If you prefer not to pay the fee, early check-in is still based on availability on the day of arrival and additional fees may apply. Please note that our front desk is open 24 hours, and you can check in at any time.

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RAG Context Documents
  1. Source: 1

    Score Β· 62.49%

    flamingo-las-vegas-hotel-casino/flamingo-las-vegas-hotel-casino-late-check-in.md

    Show source text

    RAG Context: Standard response for any Flamingo Las Vegas guest message about late check-IN or a late arrival β€” "can I check in late?", "we're arriving late / after midnight", "what if we get there at 2am?", "is there late check-in?", "do you have 24-hour check-in?". The front desk is open 24 hours and guests may check in at any time; guests arriving past 1:00 AM should call the front desk (702-733-3111). Informational only β€” no escalation. This is late ARRIVAL, NOT late check-OUT β€” late check-out is a separate, fee-based topic in flamingo-las-vegas-hotel-casino-faq-hotel-policies.md. Consistent with the LATE ARRIVAL template in flamingo-las-vegas-hotel-casino-standardized-responses-pre-stay.md and the 24-hour front desk note in flamingo-las-vegas-hotel-casino-faq-hotel-policies.md.

    Late Check-In / Late Arrival β€” Standard Response

    Any guest message asking about checking in late, arriving late, or whether there is late / 24-hour check-in gets the standard response below. This is informational β€” do not escalate. (Late check-out is a separate, fee-based topic β€” do not confuse the two.)

    Standard response β€” send for any late check-in / late arrival question: "Front Desk is open 24-hours and guests may check-in at any time. Please call the front desk if arriving past 1:00am."

    Trigger Phrases

    • "Can I check in late?" / "Is there late check-in?"
    • "We're arriving late / after midnight / around 2 AM."
    • "Do you have 24-hour check-in / a 24-hour front desk?"
    • "What happens if we get in past 1:00 AM?"

    Notes

    • The Flamingo front desk is open 24 hours and guests may check in at any time. For arrivals past 1:00 AM, the front desk number is 702-733-3111.
    • This covers late ARRIVAL only. Late check-out is fee-based β€” see flamingo-las-vegas-hotel-casino-faq-hotel-policies.md.
    • Informational response β€” do not escalate.
  2. Source: 2

    Score Β· 59.56%

    flamingo-las-vegas-hotel-casino/flamingo-las-vegas-hotel-casino-faq-hotel-policies.md

    Show source text

    RAG Context: Hotel policy FAQs for Flamingo Las Vegas covering check-in/check-out, minimum age, 24-hour front desk, peak check-in wait times, early check-in (guaranteeable in advance for $60+tax at 11:00 AM, otherwise availability-based), late checkout (same-day or secured in advance, with full guaranteed-fee tier table), resort fee (third-party bookings: quoted in total but collected at check-in), incidental deposit and release timing, cancellation policy, cash policy, non-smoking rooms, PetStay Program, cribs/rollaways/fridges, microwaves/coffee makers unavailable, Jacuzzi tubs/balconies unavailable, irons/hairdryers, Apple Pay/tap-to-pay, connecting rooms ($25/night, confirm names and confirmation numbers), name additions to reservations, stay-date modifications, room-type changes, third-party booking limits for Caesars Rewards points/benefits, additional Wi-Fi fees, and packages/FedEx receiving.

    Frequently Asked Questions (FAQ)

    Hotel Policies

    What time is Flamingo Las Vegas check-in and check-out?

    Check-in is typically 4:00 PM. Check-out is by 11:00 AM.

    What is the minimum age to check in?

    Guests must be 21 years of age or older to check in.

    Is the front desk open 24 hours?

    Yes. The front desk is open 24 hours. Guests arriving past 1:00 AM should call the front desk.

    What are the standard check-in wait times during peak hours?

    Peak check-in wait times are typically less than 25–30 minutes during peak hours (3:00 PM – 11:00 PM).

    Can I check in early?

    Yes. Early check-in can be guaranteed in advance for $60 + tax, with check-in available starting at 11:00 AM on the arrival date β€” let us know if you would like it set up. The guarantee is offered in limited quantities and is subject to availability. If you prefer not to pay the fee, early check-in is still based on availability on the day of arrival and additional fees may apply.

    Can I request a late checkout?

    Yes. Same-day late checkout can be requested from the front desk on the day of departure and is subject to availability and additional fees. A late checkout can also be secured in advance for a guaranteed fee (see the guaranteed late checkout fees below); if you prefer not to pay, it remains based on availability.

    What are the guaranteed late checkout fees?

    For Tuesday – Friday departures: 12 PM is $20 + tax, 1 PM is $30 + tax, 2 PM is $40 + tax, 3 PM is $50 + tax, and 4 PM is $60 + tax.

    For Saturday – Monday departures: 12 PM is $30 + tax, 1 PM is $40 + tax, 2 PM is $50 + tax, 3 PM is $60 + tax, and 4 PM is $70 + tax.

    What is Flamingo's resort fee?

    The resort fee is approximately $49.95 plus tax, which is approximately $56.63 per night including taxes (the same fee, expressed two ways). It includes in-room Wi-Fi for two devices, fitness center access for two guests, pool access, and local calls. For third-party bookings, the resort fee is quoted within the booking total but is not actually collected until check-in.

    Is an incidental or security deposit required?

    Yes. A $50 per day deposit is required on a credit card. Cash deposits and cash payments are not accepted.

    When is the incidental deposit released?

    The hold is released at checkout. Debit cards may take 7–10 business days to reflect the release.

    What is the cancellation policy?

    Direct property bookings have a 48-hour cancellation policy. Third-party reservations may have their own cancellation policies and must be handled through the original booking channel.

    Does Flamingo accept cash?

    No. Cash deposits and cash payments are not accepted.

    Can I use Apple Pay or a virtual card for resort fees and incidentals?

    Tap-to-pay is allowed when processed through a front desk agent. Kiosks may not support this feature yet.

    Are guest rooms non-smoking?

    Yes. All guest rooms are non-smoking.

    Does Flamingo Las Vegas allow pets?

    Flamingo Las Vegas offers the PetStay Program for dogs only. Guests must specifically book a PetStay room. The program allows up to 2 dogs, with each dog weighing 50 lbs or less. The fee is $100 per night plus a $100 refundable deposit. Food/water dishes, mats, and treats are provided. Dogs must be crated if left alone in the room, and designated outdoor pet relief areas are available near PetStay rooms.

    Do rooms have irons and hairdryers?

    Yes. Guest rooms have irons and hairdryers.

    Are cribs or rollaway beds available?

    Cribs are available on request. Rollaway beds are not available.

    Do rooms have mini fridges?

    Yes. All rooms at Flamingo have fridges.

    Do rooms have microwaves or coffee makers?

    No. Microwaves and coffee makers are not provided in any rooms and cannot be rented or requested.

    Do rooms have Jacuzzi tubs or balconies?

    No. Jacuzzi tubs and balconies are not available in any rooms.

    Can I get connecting rooms?

    Connecting rooms may be guaranteed in advance for an additional fee of $25 per room, per night, subject to availability and hotel process. Please confirm the name and confirmation numbers for all rooms you would like connected.

    Can I add another guest's name to the reservation for check-in?

    Yes. To add an additional guest's name for check-in, send the full name exactly as it appears on the guest's photo ID at least 24 hours before arrival; the guest checking in needs a credit card matching their photo ID for resort fees and incidentals. This applies to third-party bookings (e.g., Expedia) too β€” you do not need to go through the booking channel to add a name. Changing the PRIMARY guest name or cancelling must still go through the original booking channel for third-party reservations, and Caesars Rewards reservations must be checked in by the Caesars Rewards card holder.

    Can I modify my stay dates before arrival?

    Yes. If booked directly through Caesars Entertainment, contact the property. If booked through a third party, changes must be made through the same booking channel.

    Can I change my room type before arrival?

    Yes, subject to availability and rate charges may apply. If booked through a third party, changes must be made through that channel.

    Do stays booked through third-party sites earn Caesars Rewards points or benefits?

    No. Stays booked through third-party sites such as Expedia do not accrue Caesars Rewards points or benefits. Third-party confirmation numbers do not automatically connect in the Caesars Rewards app, but the front desk can help link the reservation to the guest's Caesars Rewards account at check-in.

    How much is additional Wi-Fi access beyond the included devices?

    Additional Wi-Fi is $14.99 per day per device. Guests use their room number and last name as login credentials.

    Can I have a package shipped to me at the hotel?

    Yes. Receiving is handled through FedEx with applicable handling charges. Deliveries should be addressed to the registered hotel guest.

  3. Source: 3

    Score Β· 58.93%

    flamingo-las-vegas-hotel-casino/flamingo-las-vegas-hotel-casino-standardized-responses-pre-stay.md

    Show source text

    RAG Context: Pre-stay standardized response templates for Flamingo Las Vegas guest communications β€” booking confirmation, check-in instructions, early check-in (guaranteed in advance for $60+tax at 11:00 AM, otherwise availability-based), express/online check-in with kiosk QR link, pre-arrival letters (standard and day-of arrival), rack/room-upgrade upsell, back-to-back stays, late arrival, stay modification/cancellation, third-party payment questions, adding guest names to a reservation, deposit explanation, Caesars Rewards third-party booking guidance, connecting-room requests (confirm names and confirmation numbers), PetStay requests, parking overview, and a phishing/suspicious-message advisory. Per merge guidance, this file does not embed the late-checkout fee tier table β€” that lives in the FAQ and the in-house template.

    Pre-Stay Standardized Responses for Flamingo Las Vegas:

    • THANK YOU FOR BOOKING

      Dear [guest-name],

      Thank you again for booking with us! We can't wait to welcome you to Flamingo Las Vegas in a few short days. Here's a quick reminder of what to expect during your stay:

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