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Flamingo Las Vegas Hotel & Casino

Autorag source
flamingo-las-vegas-hotel-casino
Thread ID
189afc2c-ebd7-48b2-9983-fa3519e40bb0
Message ID
90d539de-aea5-4215-a189-9da83940b771
Event ID
c1c6fb3d-bded-4923-a12a-59479e0978ea
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Guest message

Received Β· Jun 17, 2026, 3:40 p.m.

early-check-in

Its my first time starting at the flamingo. I get there at 10am. Can you accommodate early check in. Im staying from the 19th-23rd of June.

🏨

Property Response

Sent Β· Jun 17, 2026, 3:40 p.m.

early-check-in-policy

Thank you for reaching out. We'd be happy to help with your request for early check-in. Our front desk team will do their best to accommodate you, but please note that early check-in is based on availability and additional fees may apply. We'll see you on the 19th.

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RAG Context Documents
  1. Source: 1

    Score Β· 69.96%

    flamingo-las-vegas-hotel-casino/flamingo-las-vegas-hotel-casino-faq-hotel-policies.md

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    RAG Context: Hotel policy FAQs for Flamingo Las Vegas covering check-in/check-out, minimum age, 24-hour front desk, peak check-in wait times, early check-in (guaranteeable in advance for $60+tax at 11:00 AM, otherwise availability-based), late checkout (same-day or secured in advance, with full guaranteed-fee tier table), resort fee (third-party bookings: quoted in total but collected at check-in), incidental deposit and release timing, cancellation policy, cash policy, non-smoking rooms, PetStay Program, cribs/rollaways/fridges, microwaves/coffee makers unavailable, Jacuzzi tubs/balconies unavailable, irons/hairdryers, Apple Pay/tap-to-pay, connecting rooms ($25/night, confirm names and confirmation numbers), name additions to reservations, stay-date modifications, room-type changes, third-party booking limits for Caesars Rewards points/benefits, additional Wi-Fi fees, and packages/FedEx receiving.

    Frequently Asked Questions (FAQ)

    Hotel Policies

    What time is Flamingo Las Vegas check-in and check-out?

    Check-in is typically 4:00 PM. Check-out is by 11:00 AM.

    What is the minimum age to check in?

    Guests must be 21 years of age or older to check in.

    Is the front desk open 24 hours?

    Yes. The front desk is open 24 hours. Guests arriving past 1:00 AM should call the front desk.

    What are the standard check-in wait times during peak hours?

    Peak check-in wait times are typically less than 25–30 minutes during peak hours (3:00 PM – 11:00 PM).

    Can I check in early?

    Yes. Early check-in can be guaranteed in advance for $60 + tax, with check-in available starting at 11:00 AM on the arrival date β€” let us know if you would like it set up. The guarantee is offered in limited quantities and is subject to availability. If you prefer not to pay the fee, early check-in is still based on availability on the day of arrival and additional fees may apply.

    Can I request a late checkout?

    Yes. Same-day late checkout can be requested from the front desk on the day of departure and is subject to availability and additional fees. A late checkout can also be secured in advance for a guaranteed fee (see the guaranteed late checkout fees below); if you prefer not to pay, it remains based on availability.

    What are the guaranteed late checkout fees?

    For Tuesday – Friday departures: 12 PM is $20 + tax, 1 PM is $30 + tax, 2 PM is $40 + tax, 3 PM is $50 + tax, and 4 PM is $60 + tax.

    For Saturday – Monday departures: 12 PM is $30 + tax, 1 PM is $40 + tax, 2 PM is $50 + tax, 3 PM is $60 + tax, and 4 PM is $70 + tax.

    What is Flamingo's resort fee?

    The resort fee is approximately $49.95 plus tax, which is approximately $56.63 per night including taxes (the same fee, expressed two ways). It includes in-room Wi-Fi for two devices, fitness center access for two guests, pool access, and local calls. For third-party bookings, the resort fee is quoted within the booking total but is not actually collected until check-in.

    Is an incidental or security deposit required?

    Yes. A $50 per day deposit is required on a credit card. Cash deposits and cash payments are not accepted.

    When is the incidental deposit released?

    The hold is released at checkout. Debit cards may take 7–10 business days to reflect the release.

    What is the cancellation policy?

    Direct property bookings have a 48-hour cancellation policy. Third-party reservations may have their own cancellation policies and must be handled through the original booking channel.

    Does Flamingo accept cash?

    No. Cash deposits and cash payments are not accepted.

    Can I use Apple Pay or a virtual card for resort fees and incidentals?

    Tap-to-pay is allowed when processed through a front desk agent. Kiosks may not support this feature yet.

    Are guest rooms non-smoking?

    Yes. All guest rooms are non-smoking.

    Does Flamingo Las Vegas allow pets?

    Flamingo Las Vegas offers the PetStay Program for dogs only. Guests must specifically book a PetStay room. The program allows up to 2 dogs, with each dog weighing 50 lbs or less. The fee is $100 per night plus a $100 refundable deposit. Food/water dishes, mats, and treats are provided. Dogs must be crated if left alone in the room, and designated outdoor pet relief areas are available near PetStay rooms.

    Do rooms have irons and hairdryers?

    Yes. Guest rooms have irons and hairdryers.

    Are cribs or rollaway beds available?

    Cribs are available on request. Rollaway beds are not available.

    Do rooms have mini fridges?

    Yes. All rooms at Flamingo have fridges.

    Do rooms have microwaves or coffee makers?

    No. Microwaves and coffee makers are not provided in any rooms and cannot be rented or requested.

    Do rooms have Jacuzzi tubs or balconies?

    No. Jacuzzi tubs and balconies are not available in any rooms.

    Can I get connecting rooms?

    Connecting rooms may be guaranteed in advance for an additional fee of $25 per room, per night, subject to availability and hotel process. Please confirm the name and confirmation numbers for all rooms you would like connected.

    Can I add another guest's name to the reservation for check-in?

    Yes. To add an additional guest's name for check-in, send the full name exactly as it appears on the guest's photo ID at least 24 hours before arrival; the guest checking in needs a credit card matching their photo ID for resort fees and incidentals. This applies to third-party bookings (e.g., Expedia) too β€” you do not need to go through the booking channel to add a name. Changing the PRIMARY guest name or cancelling must still go through the original booking channel for third-party reservations, and Caesars Rewards reservations must be checked in by the Caesars Rewards card holder.

    Can I modify my stay dates before arrival?

    Yes. If booked directly through Caesars Entertainment, contact the property. If booked through a third party, changes must be made through the same booking channel.

    Can I change my room type before arrival?

    Yes, subject to availability and rate charges may apply. If booked through a third party, changes must be made through that channel.

    Do stays booked through third-party sites earn Caesars Rewards points or benefits?

    No. Stays booked through third-party sites such as Expedia do not accrue Caesars Rewards points or benefits. Third-party confirmation numbers do not automatically connect in the Caesars Rewards app, but the front desk can help link the reservation to the guest's Caesars Rewards account at check-in.

    How much is additional Wi-Fi access beyond the included devices?

    Additional Wi-Fi is $14.99 per day per device. Guests use their room number and last name as login credentials.

    Can I have a package shipped to me at the hotel?

    Yes. Receiving is handled through FedEx with applicable handling charges. Deliveries should be addressed to the registered hotel guest.

  2. Source: 2

    Score Β· 68.79%

    flamingo-las-vegas-hotel-casino/flamingo-las-vegas-hotel-casino-late-check-in.md

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    RAG Context: Standard response for any Flamingo Las Vegas guest message about late check-IN or a late arrival β€” "can I check in late?", "we're arriving late / after midnight", "what if we get there at 2am?", "is there late check-in?", "do you have 24-hour check-in?". The front desk is open 24 hours and guests may check in at any time; guests arriving past 1:00 AM should call the front desk (702-733-3111). Informational only β€” no escalation. This is late ARRIVAL, NOT late check-OUT β€” late check-out is a separate, fee-based topic in flamingo-las-vegas-hotel-casino-faq-hotel-policies.md. Consistent with the LATE ARRIVAL template in flamingo-las-vegas-hotel-casino-standardized-responses-pre-stay.md and the 24-hour front desk note in flamingo-las-vegas-hotel-casino-faq-hotel-policies.md.

    Late Check-In / Late Arrival β€” Standard Response

    Any guest message asking about checking in late, arriving late, or whether there is late / 24-hour check-in gets the standard response below. This is informational β€” do not escalate. (Late check-out is a separate, fee-based topic β€” do not confuse the two.)

    Standard response β€” send for any late check-in / late arrival question: "Front Desk is open 24-hours and guests may check-in at any time. Please call the front desk if arriving past 1:00am."

    Trigger Phrases

    • "Can I check in late?" / "Is there late check-in?"
    • "We're arriving late / after midnight / around 2 AM."
    • "Do you have 24-hour check-in / a 24-hour front desk?"
    • "What happens if we get in past 1:00 AM?"

    Notes

    • The Flamingo front desk is open 24 hours and guests may check in at any time. For arrivals past 1:00 AM, the front desk number is 702-733-3111.
    • This covers late ARRIVAL only. Late check-out is fee-based β€” see flamingo-las-vegas-hotel-casino-faq-hotel-policies.md.
    • Informational response β€” do not escalate.
  3. Source: 3

    Score Β· 67.48%

    flamingo-las-vegas-hotel-casino/flamingo-las-vegas-hotel-casino-standardized-responses-pre-stay.md

    Show source text

    Pre-Stay Standardized Responses for Flamingo Las Vegas:

    • THANK YOU FOR BOOKING

      Dear [guest-name],

      Thank you again for booking with us! We can't wait to welcome you to Flamingo Las Vegas in a few short days. Here's a quick reminder of what to expect during your stay:

      β€’ Check-in: 4:00 PM at kiosks or the front desk (must be 21+) β€’ Deposit: $50 per day (held on a credit card; cash is not accepted) β€’ Resort Fee: approximately $49.95 + tax per night (β‰ˆ $56.63 incl. taxes), covering Wi-Fi for two devices, fitness center access for two, pool access, and all local calls β€’ Parking: Self-parking $20/day for lodgers; valet $40/day. Caesars Rewards Platinum, Diamond, and Seven Star members park complimentary. β€’ Connecting rooms can be guaranteed in advance for $25 per room, per night.

      For any special requests, feel free to contact us at +1-702-733-3111. After departure, you may receive an email where you can share feedback about your stay.

      We look forward to making your stay unforgettable!

      Best regards,

      [hotel-name]

    • CHECK IN INSTRUCTIONS

      Dear [guest-name],

      We wanted to take a moment to sincerely thank you for choosing Flamingo Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4:00 PM local time, and the front desk is open 24 hours.

      We have three easy check-in options for our guests: the front desk, the easy-to-use kiosks conveniently located in the lobby, or contactless check-in via the Caesars Rewards app or the weblink emailed on your day of arrival β€” keys can be picked up at a lobby kiosk.

      Please bring a valid government-issued photo ID and a major credit card for the room, taxes, fees, and the $50/day incidental deposit.

      Your satisfaction is our top priority. If there's anything we can do to enhance your stay, or if you have any feedback, please don't hesitate to reach out.

      We hope you enjoy your stay at Flamingo Las Vegas.

      Thank you,

      [hotel-name]

    • EARLY CHECK IN

      Dear [guest-name],

      Thank you for reaching out and for choosing Flamingo Las Vegas for your stay! We appreciate your request for early check-in.

      We're happy to offer an Early Check-In Guarantee so you can start enjoying your stay sooner. Early check-in is available starting at 11:00 AM on your arrival date for $60 + applicable taxes. This option is offered in limited quantities and is subject to availability, so we recommend confirming with us as soon as possible. Just let us know if you'd like us to reserve this for you and we'll confirm with our team that it is available for your date.

      If you'd prefer not to pre-pay the guarantee, early check-in is still based on availability on the day of arrival and additional fees may apply β€” our front desk or the lobby kiosk can assist you on arrival based on room availability.

      Thank you again for choosing Flamingo Las Vegas. We look forward to making your stay as comfortable and enjoyable as possible. Should you need anything else, please don't hesitate to reach out β€” it's our goal to provide you with 5-star service.

    • LATE ARRIVAL

      Hello [guest-name],

      Thank you for reaching out and letting us know about your late arrival. The Front Desk is open 24 hours, and you may check in at any time. If you are arriving past 1:00 AM, please call the Front Desk at 702-733-3111 so the team is aware.

      Thank you,

      [hotel-name]

    • MODIFY STAY OR CANCEL STAY OR CHANGE DATES

      Dear [guest-name],

      Thank you for reaching out about modifying your reservation.

      If your booking was made directly through Caesars Entertainment or Flamingo Las Vegas, please contact us and we will be happy to assist with date changes, room-type changes, or cancellations. Cancellations made directly with the property require at least 48 hours' notice.

      If your booking was made through a third-party site (such as an online travel agency), changes and cancellations must be processed through the same booking channel. Their cancellation and modification policies may differ from ours. Changes are subject to availability and current rates.

      Please let us know how we can help, and we look forward to welcoming you to Flamingo Las Vegas.

    • ADD NAME TO RESERVATION

      Hello [guest-name],

      Thank you for reaching out. The process for adding a guest's name to your reservation depends on how the reservation was booked:

      β€’ Reservations booked directly with Flamingo Las Vegas can have additional names added in advance. β€’ Caesars Rewards reservations must be checked in by the Caesars Rewards card holder, so additional names may not transfer the reservation ownership. β€’ Reservations booked through a third-party site must be updated through the original booking channel; the third party may message us with the name addition.

      Please provide the full name of the guest being added, exactly as it appears on their photo ID, ideally at least 24 hours prior to check-in. All guests checking in must be 21+ and must present a valid government-issued photo ID and a major credit card that matches their photo ID for resort fees and incidentals.

    • DEPOSIT

      Thank you for reaching out! I'm happy to clarify the $50 deposit for you.

      The $50 deposit is required per accommodation, per day, and is held as a security deposit for any incidental charges, such as damages or other services you may use during your stay. It is fully refundable upon check-out, provided there are no outstanding charges or damages to the room. Deposit holds are released immediately at the time of check-out; debit cards may take 7–10 business days to reflect the release. A credit card is required for the deposit; cash is not accepted.

      This deposit is not an additional charge but a temporary hold on your account, which will be released after your departure assuming no issues arise.

      If you have any further questions or need more information, please feel free to ask. We look forward to welcoming you to Flamingo Las Vegas!

    • CAESARS REWARDS THIRD-PARTY BOOKING

      Hello [guest-name],

      Since you booked through [third-party-name], your confirmation number will not automatically connect in the Caesars Rewards app.

      No worries at all β€” our Front Desk team will be happy to help link your reservation to your Caesars Rewards account when you check in. Please note that stays booked through a third party do not accrue Caesars Rewards points or Caesars Rewards benefits.

    • CONNECTING ROOMS REQUEST

      Hello [guest-name],

      Thank you for reaching out about connecting rooms. If you'd like to guarantee connecting accommodations in advance, we offer that option for an additional fee of $25 per room, per night.

      If you'd like to lock in connecting rooms, please confirm the name and confirmation numbers for all rooms you would like connected, and we'll be happy to assist. Otherwise, connecting or adjoining rooms can be requested at the front desk on arrival, but availability is not guaranteed without the prepaid guarantee.

      We look forward to welcoming you to Flamingo Las Vegas!

    • PETSTAY REQUEST

      Hello [guest-name],

      Thank you for reaching out. Flamingo Las Vegas offers the PetStay Program for dogs only. PetStay allows a maximum of 2 dogs, up to 50 lbs each. The fee is $100 per night, plus a $100 refundable deposit.

      A PetStay room must be specifically booked for guests traveling with dogs. Please let us know if you would like us to help arrange a PetStay room for your reservation.

      Food/water dishes, mats, and treats are provided. Dogs must be crated if left alone in the room, and designated outdoor pet relief areas are available near PetStay rooms.

    • PARKING

      Hello [guest-name],

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