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Expedia Β· Message

Paris Las Vegas Resort & Casino

Autorag source
paris-las-vegas-resort-casino
Thread ID
f01d1061-febb-4fe6-8f7a-6bb043431d44
Message ID
1366a4c8-bd68-4b3c-9d92-b1adcee82fc6
Event ID
e3483d3a-4613-4807-a536-79161aeb3cf7
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Guest message

Received Β· Jun 11, 2026, 12:32 a.m.

room-preferences

First time staying at a Paris hotel... We hope our room and floors are: 1. free of smoke smells; 2. free of dust/mold; 3. quiet. Thank you very much.

🏨

Property Response

Sent Β· Jun 11, 2026, 12:32 a.m.

room-preferences-policy

Thank you for reaching out! We appreciate your preferences for a room that is free of smoke smells, dust/mold, and quiet. We'll do our best to accommodate your requests based on availability at the time of your arrival. Please note that all of our guest rooms and suites are non-smoking, and we take pride in maintaining a clean and comfortable environment for all our guests. If you have any concerns during your stay, please don't hesitate to reach out to our front desk or text Laurel, and we'll do our best to address them promptly.

Escalation Information
Possible escalation
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RAG Context Documents
  1. Source: 1

    Score Β· 58.70%

    paris-las-vegas-resort-casino/paris-las-vegas-resort-casino-standardized-responses-in-house-and-post-stay.md

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    In-House & Post-Stay Standardized Responses for Paris Las Vegas:

    • GUESTS IN HOUSE

      [guest-name] β€” Thank you for staying with us at Paris Las Vegas! We hope you enjoy your time on the Las Vegas Strip.

      If you need anything during your stay, please use the Guest Services button on your in-room phone, text Laurel, or visit the front desk β€” our front desk is available 24 hours.

      Thank you again, and enjoy your stay!

      [hotel-name]

    • LATE CHECKOUT REQUEST

      Dear [guest-name],

      Thank you for reaching out about a late check-out. Late check-out can be requested from the front desk on the day of departure and is subject to availability.

      If you'd like to guarantee a late check-out, we're pleased to offer the following options for an additional fee:

      Tuesday – Friday Departures β€’ 12:00 PM β€” $20 + tax β€’ 1:00 PM β€” $30 + tax β€’ 2:00 PM β€” $40 + tax β€’ 3:00 PM β€” $50 + tax β€’ 4:00 PM β€” $60 + tax

      Saturday – Monday Departures β€’ 12:00 PM β€” $30 + tax β€’ 1:00 PM β€” $40 + tax β€’ 2:00 PM β€” $50 + tax β€’ 3:00 PM β€” $60 + tax β€’ 4:00 PM β€” $70 + tax

      Please let us know if you'd like to lock in a guaranteed time, and we'll be happy to assist.

      Thank you,

      [hotel-name]

    • NON-SMOKING

      [guest-name] β€” All Paris Las Vegas guest rooms and suites are non-smoking. A $500 fee applies for smoking in a standard room and $1,000 in a suite. Smoking is permitted on the casino floor only.

    • PET ROOM POLICY

      Hello [guest-name],

      Paris Las Vegas offers Pet Rooms for dogs only, located on a specific floor, at a fee of $75 per night. Certified service animals incur no charge. Please let us know if you'd like us to help arrange a Pet Room.

    • EXTRA TOWELS OR TOILETRIES

      Thank you for reaching out! For extra towels or toiletries, please text Laurel or call Guest Services and our team will assist right away.

    • ADDITIONAL PILLOWS OR BLANKETS

      Thank you for reaching out! For additional pillows or blankets, please text Laurel or call Guest Services once you're in your room, and our team will get the items to you.

    • MAINTENANCE OR IN-ROOM TECHNOLOGY ISSUE

      Hello [guest-name],

      We're sorry to hear about the issue in your room. Please text Laurel or call Guest Services and we'll dispatch an Engineer to assist. Emergency issues are prioritized. If the issue cannot be resolved quickly, the front desk can also help with a room change.

    • ROOM TEMPERATURE / THERMOSTAT

      The digital thermostat is mounted on the wall in your guest room. If it is not adjusting properly, please text Laurel or call Guest Services and we'll dispatch an Engineer to take a look.

    • ROOM SERVICE

      Hello [guest-name],

      Thank you for reaching out. Traditional room service availability may vary. Guests can use the Caesars Eats app to order food and delivery from select Caesars-branded outlets on property (some outlets may be excluded β€” you can confirm in the app).

      If we can help with restaurant recommendations or reservations, just let us know.

    • FOOD DELIVERY (UBER EATS, DOORDASH, POSTMATES)

      Hello [guest-name],

      Outside food-delivery services do not have a designated drop-off area at the property. Guests will need to meet the delivery driver outside and arrange pickup directly. We're happy to help if anything else comes up during your stay.

    • IN-ROOM REFRIGERATOR REQUEST

      Thank you for reaching out! Refrigerators are standard in all Bordeaux Tower rooms. In the Versailles Tower, refrigerators are available on request at no charge β€” just let us know and we'll arrange one.

      If you have additional accessibility or medical needs, please let us know and we'll do our best to accommodate.

    • COFFEE MAKER OR MICROWAVE

      Thank you for reaching out. Coffee makers are provided in suites only and are not available in standard guest rooms. Microwaves are not provided, and in-room cooking is not permitted.

    • SPA BOOKING

  2. Source: 2

    Score Β· 58.31%

    paris-las-vegas-resort-casino/paris-las-vegas-resort-casino-standardized-responses-room-requests.md

    Show source text

    RAG Context: Room request standardized response templates for Paris Las Vegas β€” quiet room requests, rooms close together, guaranteed connecting rooms ($20/room/night, confirm names and confirmation numbers), adjoining room requests ($20/room/night, confirm second reservation ID), bed type/bedding requests (bed type not guaranteed; upgrades available pre-arrival), Pet Room requests ($75/night, dogs only), view option requests, special occasion and honeymoon requests, crib and rollaway requests ($35/day), mini-fridge requests (by tower β€” Bordeaux standard, Versailles on request), coffee maker/microwave requests (suites only / not available), extra towels-blankets-pillows in advance, generic room requests, and room changes after check-in.

    Room Request Standardized Responses for Paris Las Vegas:

    • QUIET ROOM REQUESTS

      Thank you for reaching out! We've noted your request for a quiet room and will do our best to accommodate it based on availability at the time of your arrival. While we cannot guarantee specific room assignments in advance, please rest assured that we will make every effort to fulfill your preference.

  3. Source: 3

    Score Β· 56.52%

    paris-las-vegas-resort-casino/paris-las-vegas-resort-casino-standardized-responses-room-requests.md

    Show source text

    Room Request Standardized Responses for Paris Las Vegas:

    • QUIET ROOM REQUESTS

      Thank you for reaching out! We've noted your request for a quiet room and will do our best to accommodate it based on availability at the time of your arrival. While we cannot guarantee specific room assignments in advance, please rest assured that we will make every effort to fulfill your preference.

    • ROOMS CLOSE TOGETHER

      Thank you for reaching out! Connecting and adjoining rooms are based on availability at the time of check-in. To increase the likelihood of meeting your request, please ensure both reservations are noted as traveling together.

      If you'd like to guarantee that the rooms connect, we offer that option in advance for an additional fee of $20 per room, per night β€” please let us know if you'd like to lock that in.

    • GUARANTEED CONNECTING ROOM REQUEST

      Hello [guest-name],

      We can guarantee connecting rooms in advance for an additional fee of $20 per room, per night, subject to availability and eligibility by room type. Please confirm the name and confirmation numbers for all rooms you would like connected, and we'll set this up on your reservation.

      If you prefer not to add the guarantee, connecting or adjoining rooms can still be requested at the front desk on arrival, but availability is not guaranteed.

    • ADJOINING ROOM REQUEST

      Hi [guest-name] β€” thank you for your note! Could you please confirm the second reservation ID you'd like to have adjoining, and whether it's also under your name?

      To guarantee adjoining rooms, the hotel applies a $20 per room, per night fee. Once we have your confirmation of the second reservation and your approval to proceed, we'll be happy to secure the adjoining rooms. Thank you!

    • PET ROOM REQUEST

      Hello [guest-name],

      Thank you for reaching out. Guests traveling with dogs should be assigned a Pet Room. Paris Las Vegas Pet Rooms are for dogs only, located on a specific floor, at a fee of $75 per night. Certified service animals incur no charge.

      Please let us know if you would like us to help arrange a Pet Room for your reservation.

    • VIEW OPTION REQUEST

      Thank you for reaching out! We're delighted to assist with your view preference. Specific view assignments are subject to availability at the time of check-in. Please be sure to mention your preference to the front desk on arrival, and we will do our best to accommodate. Guaranteed views or room-type changes may be subject to availability and rate differences.

    • BED TYPE / BEDDING REQUEST

      Hi [guest-name],

      Thank you for reaching out β€” we can't wait to welcome you to Paris Las Vegas! At the moment, your reservation doesn't include a guaranteed bed type, but we'll do our best to accommodate your preference based on availability at check-in.

      If you'd like to lock in a specific configuration, our hotel team can look into upgrade options before your arrival. Please share your best phone number and we can have our team reach out.

    • SPECIAL OCCASION REQUEST

      Hello [guest-name],

      Thank you so much for choosing Paris Las Vegas to celebrate your special occasion! We've added a note to your reservation and our team will do their best to make your stay memorable. Additional amenities can be arranged through our concierge or by messaging Laurel during your stay β€” call +1 (702) 946-7000 to get started.

      If there are any preferences (room type, view, quiet area), please let us know and we'll do our best to accommodate based on availability at check-in.

    • HONEYMOON / SPECIAL CELEBRATION

      Congratulations! πŸ’• Thank you so much for choosing to celebrate such a special occasion with us at Paris Las Vegas. We're excited to welcome you and help make your stay extra memorable.

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