Latest Messages

Hello, we would like to ask for two connecting rooms with Hanni Varlam. I already shared this request with your Hotel on the other room reservation. We‘re fine with the fees of 20$ per night per room. Thank you. Kind regards Hanni Melitta Varlam

Thank you for reaching out, Hanni. We'll do our best to accommodate your request for connecting rooms based on availability. Please let us know if you have any further questions.

Hello and sorry for the late reply. Yes, we would like to accept your offer for the guaranteed connecting rooms. Thank you very much and kind regards, Melitta

Thank you for confirming your acceptance of our offer for guaranteed connecting rooms. We're coordinating your request now and will confirm once it's set up. We look forward to welcoming you to Flamingo Las Vegas and ensuring you have a fantastic experience with us.

Thank you for reaching out. We do offer breakfast options at our hotel. However, whether it's included in your stay depends on the specific details of your booking. I recommend checking your booking confirmation or contacting Expedia directly for the most accurate information regarding your stay. Text Rio Rita at (702) 777-7777 for more information.

Thank you for reaching out! We will do our best to accommodate your request for a 1 King Bed based on availability at the time of your arrival. While we cannot guarantee specific room assignments in advance, please rest assured that we will make every effort to fulfill your preference.

Hello MINGJUN, thank you for reaching out to us. We're looking forward to welcoming you to the Rio Hotel & Casino from October 2nd to October 4th. Is there anything we can assist you with regarding your upcoming stay? Text Rio Rita at (702) 777-7777 for more information.

Thank you for reaching out! We will do our best to accommodate your request for a 2 Queen Bed room based on availability at the time of your arrival. While we cannot guarantee specific room assignments in advance, please rest assured that we will make every effort to fulfill your preference.

Good afternoon, I hate to inform you we had an absolutely horrendous experience. I booked this room for my wife and kids because my AC l AC crashed and I needed to send them to a place with air-conditioning. I thought they’d have a good time at the Rio and get some AC and cool living for a couple days until I could get my AC up and running. When they arrived, they had a room that the toilet had overflowed as soon as they flushed it they had to move rooms. The next room they got to the AC was not working. There were two towels in the suite. AI never brought them up. I had I called several times and spoke with Rita your AI assistant not so helpful. Very rarely did we ever receive a request or help from your AI assistant. I used to manage a Hyatt hotel. I held several different manager positions at the Hyatt Regency Maui. I understand Hyatt name is not on the building, but it is managed through Hyatt properties. One of my most disappointing Hyatt stays of all time. Although I am no longer in the industry directly, this is not customer service. This property lacks not only customer service management but facility maintenance as well. I hope you can find some way to either make it up by not charging us for the night. I do understand that Expedia did refund us for the second night because they left early and went to a friend’s house and slept on the floor. I would hope that she would write Expedia and ask them to refund our money for the initial night as well. Thank you for your assistance Michael Clark 714-797-2870 ----@--------.---

I'm so sorry to hear that you and your family had a disappointing experience at our hotel. I apologize for the issues you encountered with your room and the challenges you faced in getting help from our AI assistant. Please know that we take situations like this seriously and will do our best to prevent them in the future. Text Rio Rita at (702) 777-7777 for more information.

Id like to extend my stay and keep the same room im currently room eleven zero eight one if possible because its in the newer tower and king bed

Thank you for reaching out. We appreciate your interest in extending your stay with us. For any modifications to your reservation, including extensions or room changes, please contact Expedia customer service directly. They will be able to assist you with your request.

Ya solo quedo realizado un cargo por la cantidad de $5,877 pesos, equivalente a $300 usd, DE LOS CUALES $150USD ERA EL DEPOSITO POR LAS 3 NOCHES QUE ME HOSPEDE

Lo sentimos por el inconveniente con su factura. Un miembro de nuestro equipo se pondrá en contacto con usted lo antes posible para ayudar a resolver este asunto.

flight has been delayed 2 more times this evening. so far we plan to arrive around 2am at the hotel. Give or take of course. flying from OHIO

Thank you for reaching out. We appreciate your request for 2 Queen Beds and will do our best to accommodate it based on availability at the time of your arrival. While we cannot guarantee specific room assignments in advance, please rest assured that we will make every effort to fulfill your preference.

Thank you for reaching out to us. We'd be happy to help with any questions or concerns you may have. Could you please provide more details about your inquiry?

Thank you for reaching out! We appreciate your request for a quiet room and will do our best to accommodate it based on availability at the time of your arrival. While we cannot guarantee specific room assignments in advance, please rest assured that we will make every effort to fulfill your preference.

Thank you for reaching out. We'll do our best to accommodate your request for a 3pm check-in. Please note that early check-in fees may apply, varying based on availability. We recommend checking with the front desk on the day of your arrival for the most up-to-date information.

Thank you for reaching out to us about your room preference. For any changes to your reservation, including room type, please contact Expedia customer service. They will be able to assist you with your request.

Thank you for reaching out. For any changes to your reservation, including early check-in or adding extra nights, please contact Expedia customer service directly. They will be able to assist you with your request. Text Rio Rita at (702) 777-7777 for more information.

I apologize for the confusion, and I'm here to help. Since you booked through Expedia, I recommend contacting their customer service to confirm your booking details. They will be able to assist you with any questions or concerns you may have. Text Rio Rita at (702) 777-7777 for more information.

Thank you for reaching out. We appreciate your patience regarding your security deposit refund. Text Rio Rita at (702) 777-7777 for more information.

Thank you for reaching out. We will do our best to accommodate your request for a non-smoking room based on availability at the time of your arrival.

Thank you for reaching out to us about your room request. We appreciate you letting us know about your medical needs and will do our best to accommodate them.

Thank you for reaching out! We appreciate your request for a room with 2 queen beds and smoking. We'll do our best to accommodate your preference based on availability at the time of your arrival. Please note that room assignments are not guaranteed in advance, but we will make every effort to fulfill your request. If you have any further questions or special requests, please don't hesitate to reach out.