Latest Messages

we lost our wallet and don't have any physical credit cards just numbers but I saw we need to have physical card at check in is there a chance we could use the number on file? trying to have it FedEx to the hotel

I'm so sorry to hear that you've lost your wallet. I understand your concern about not having a physical credit card for check-in. I'm going to have a member of our team follow up with you to discuss possible options. Please allow us to look into this further and we will be in touch with you soon.

Subject: breach of privacy in room 31010 ​Dear Rio Management Team, ​I am writing to report a deeply upsetting incident that occurred today regarding my room, number [31010]. ​A member of your security staff opened the door to my room and entered without my permission Today around 2:30 pm. This is an unacceptable breach of privacy and security. ​Fortunately, I was fully dressed at that moment, but it could have been a highly embarrassing and inappropriate situation had I been undressed. As a guest, I expect to feel safe and respected inside my room. ​ ​Djaoudi Miyaz Room 31010

Dear Miyaz, we apologize for the upsetting incident you've reported and are taking it very seriously. We will ensure that our team is aware of the importance of respecting our guests' privacy and security. Text Rio Rita at (702) 777-7777 for more information.

Thank you for reaching out. We are looking into the matter regarding the charge from Pool A Paris. A member of our team will be in touch with you soon to discuss this further.

Thank you for reaching out. To add a child to your reservation, please contact Expedia customer service, as they will be able to assist you with any changes to your booking. Text Rio Rita at (702) 777-7777 for more information.

Yes, that's correct. You can check in at any time after 4pm. Please visit our front desk or use the kiosks to complete the check-in process. If you have any questions or need assistance, don't hesitate to ask.

Thank you for reaching out! We will do our best to accommodate your request for a king bed based on availability at the time of your arrival. While we cannot guarantee specific bed types in advance, please rest assured that we will make every effort to fulfill your preference.

Thank you for reaching out. We'll do our best to accommodate your request for early check-in. Text Rio Rita at (702) 777-7777 for more information.

You can use the Caesars Rewards mobile app to check in remotely. Confirm your details and preferences, then scan the QR code sent to you at the Mobile Check-in Kiosk to print your room keys. Please visit https://checkin.caesars.com/?epid=SearchArrivals&hc=FLV&ref=Expedia for more information.

Thank you for reaching out. We'll do our best to accommodate your request for early check-in. Please note that early check-in is subject to availability and may incur a fee. We recommend checking with our front desk team upon arrival for the most up-to-date information. Text Rio Rita at (702) 777-7777 for more information.

Hello, We are very much looking forward to celebrating our honeymoon with you. We would like to ask if it would be possible to extend our stay by one additional night, so that we would be staying with you from July 22 to July 25. Would that be possible? We would also like to know whether it is possible to reserve parking in advance. Thank you very much for your assistance. Kind regards, Sarah Jones

Hello Sarah, thank you for reaching out to us about extending your stay and reserving parking in advance. We appreciate your interest in spending more time with us at Paris Las Vegas. For any modifications to your reservation, including extensions or changes to your stay, we recommend contacting Expedia customer service directly as they handle all reservation changes. Regarding parking, we do offer self-parking at an additional charge, and you can find more information about parking fees on our website. We're looking forward to welcoming you for your honeymoon celebration and are happy to assist you with any other questions or requests you may have during your stay.

I'm so sorry to hear that you didn't have hot water in your room. We apologize for the inconvenience and hope you can let us know if there's anything else we can do to assist you during your stay. Text Rio Rita at (702) 777-7777 for more information.

Thank you for reaching out. Our rooms are equipped with a variety of furniture, including couches, designed to enhance your comfort during your stay. Text Rio Rita at (702) 777-7777 for more information.

Thank you for providing your email address. We apologize again for the issues you experienced during your stay and appreciate you bringing them to our attention.

Thank you for reaching out, and I apologize that you haven't received a response yet. I've passed your details to our team, and someone will be in touch with you.

To park at the hotel, you can use our self-parking or valet parking services. The cost for self-parking is approximately $20 per day for hotel guests, and valet parking is approximately $40 daily. You can find more information about parking fees and options on our website or by visiting the parking area upon your arrival.

To park at the hotel, you can use our self-parking or valet parking services. The current rates are approximately $20 per day for self-parking and $40 per day for valet parking for hotel guests. Non-lodgers are approximately $20 per day Monday – Wednesday and $25 per day Thursday – Sunday. Special events may alter pricing. Platinum, Diamond, and Seven Stars Caesars Rewards card holders receive complimentary self-parking and valet. You can find more information on our parking fees by visiting https://www.caesars.com/parking.

Thank you for letting us know that you'd like to charge everything to your card as a gift from your aunt and uncle. We appreciate your confirmation and a member of our team will finalize the arrangements.

Thank you for reaching out to us about your upcoming stay. We recommend contacting the front desk directly on the day of your arrival to inquire about the availability of early check-in. Please note that early check-in is subject to availability and may incur a fee. We cannot guarantee specific room assignments in advance.