Latest Messages

Thank you for reaching out! Regarding your request for a connecting room with Wade Parsons and Brandon Tilley, we will do our best to accommodate this based on availability at the time of check-in. If connecting rooms are not available, we can also try to place you in rooms close to each other. Please note that guaranteed connecting rooms can be arranged in advance for an additional fee of $20 per room, per night. If you're interested in this option, please let us know and we'll be happy to assist.

Thank you for reaching out to us about your incidental deposit. I've checked on the status, and it appears that the deposit should have been returned to your credit or debit card after checkout and payment of all required charges. If you have not received the refund, I recommend contacting your bank to see if the transaction is still pending.

Thank you for reaching out! We appreciate your request for a room with a bathtub and extra blankets. We will do our best to accommodate your preferences based on availability at the time of your arrival. If you have any other questions or requests, feel free to let us know. We look forward to welcoming you to Rio Las Vegas! Text Rio Rita at (702) 777-7777 for more information.

I'd be happy to help clarify the fees associated with your booking. The resort fee of $56.69 per night was included in the booking details. If you have any further questions or concerns, please don't hesitate to reach out to us directly. You can also contact Expedia customer service for any modifications or questions about your reservation. Text Rio Rita at (702) 777-7777 for more information.

We'd be happy to arrange a guaranteed late check-out for you. Here are the available options: 12:00 PM for $20 + tax, 1:00 PM for $30 + tax, 2:00 PM for $40 + tax, 3:00 PM for $50 + tax, and 4:00 PM for $60 + tax. To secure your preferred departure time in advance, just let us know which time works best and we'll get that arranged. If you'd prefer not to pay a fee, late checkout is also available based on availability by calling the front desk directly on the morning of departure.

You're welcome, Sunil. We're looking forward to welcoming you to the Masquerade Tower at Rio Las Vegas and making your stay unforgettable. Text Rio Rita at (702) 777-7777 for more information.

You're welcome, Mr. Ming Shih. We're looking forward to welcoming you to Paris Las Vegas on Friday. If you have any other questions or need further assistance before your arrival, don't hesitate to reach out. We'll see you soon.

Congratulations on your 20th wedding anniversary and your husband's retirement after 33 years of military service. We're honored to have you celebrate this special occasion with us at Paris Las Vegas Resort & Casino. We'll do our best to make your stay memorable and enjoyable. Please let us know if there's anything we can do to make your celebration even more special.

Thank you for reaching out to us about cancelling your reservation. As you booked through Expedia, please contact Expedia customer service directly to initiate any changes or cancellations to your booking. They will be able to assist you with your request.

Thank you for considering extending your stay with us. For any changes to your reservation, including extending your stay, please contact Expedia customer service. They will be able to assist you with any modifications or offers available.

Thank you for reaching out to us. We will do our best to accommodate your request for a complimentary fridge in your room based on availability at the time of your arrival. Please contact us at +1-702-777-7777 if you have any other questions or requests. We look forward to welcoming you to Rio Las Vegas. Text Rio Rita at (702) 777-7777 for more information.

Thank you for reaching out. To redeem your tickets for the Oz show and MJ show, please contact Expedia directly as they handle ticket reservations and redemption. They will be able to provide you with the necessary instructions and information to access your tickets.

I apologize for the confusion with the charges. We appreciate your patience. I'm going to go ahead and look into this further for you. A member of our team will be in touch with you soon to discuss the details of your charges and the hold on your account.

You're welcome, Mr. Chang. We're glad to hear that everything is confirmed for your stay with us from June 12 to June 15. If you have any other questions or need further assistance, don't hesitate to reach out. We look forward to welcoming you to Paris Las Vegas.

Since you've already confirmed with Expedia that your check-in date is June 12 and your check-out date is June 15, you don't need to call and speak with a live person. We've confirmed your reservation dates and we're looking forward to welcoming you to Paris Las Vegas on those dates.

I already did, Ieant to confirm the dates they’re giving me and you’re communicating are the same: check in June12 check out June 15. Please confirm

Thank you for reaching out to us about your reservation dates. We've confirmed with Expedia that your check-in date is indeed June 12 and your check-out date is June 15. We're looking forward to welcoming you to Paris Las Vegas on those dates.

I apologize for the delay in responding to your request for an itemized statement. I've notified our team to look into this matter, and someone will be in touch with you shortly to provide the necessary documentation. Thank you for your patience and understanding.

HI Paris Hotel/Casino - Thank you for your message. I checked with Expedia. They confirmed that my reservation is form /checking in Friday June 12 to/checking out Monday June 15th Booking ID2474940591 and hotel confirmation # PLVTk2PGZD Please confirm?

Thank you for reaching out to us about your reservation modification. Since you booked through Expedia, please contact Expedia's customer service directly to confirm any changes to your stay, including the additional night. They will be able to assist you with modifying your reservation. We look forward to welcoming you to Paris Las Vegas.

Thank you for reaching out to us. We'd be happy to help you with your request for a paid bill from your stay. For your convenience, you can contact Rio Rita at +1 (702) 777-7777 to obtain your folio or invoice. A member of our team will be in touch to assist you further.