💬

Expedia · Message

Flamingo Las Vegas Hotel & Casino

Autorag source
flamingo-las-vegas-hotel-casino
Thread ID
babe75de-1adc-4618-94c4-95a86d1abe0a
Message ID
ca8406de-73de-47f7-bda1-575c3157f304
Event ID
5f889dfe-95da-4274-a057-13d736b748d7
🧳

Guest message

Received · Jun 9, 2026, 5:38 p.m.

incidental-deposit-inquiry

Donde esta mi deposito?

🏨

Property Response

Sent · Jun 9, 2026, 5:38 p.m.

incidental-deposit-policy

Thank you for reaching out to us about your incidental deposit. I've checked on the status, and it appears that the deposit should have been returned to your credit or debit card after checkout and payment of all required charges. If you have not received the refund, I recommend contacting your bank to see if the transaction is still pending.

Escalation Information
Possible escalation
No
Actual escalation
No
Possible escalation reason
Actual escalation reason
RAG retrieval did not return any escalation files scoring above the configured threshold.
RAG Context Documents

No RAG context documents recorded.

Escalation decision review

This response was not escalated. Was that decision correct?

Not yet assessed

LLM response review

Set by the preferred response below — saving a correction marks it incorrect, clearing the correction marks it correct.

Not yet assessed

Optionally provide a better response. Saving non-empty text marks the LLM response incorrect; clearing it marks the LLM response correct.