Message Thread
Masquerade Tower
- Guest
- Karen Mcmanus Carreiro
- Guest email
- Not provided
- Thread ID
- f08a273b-c21d-4d70-9407-fa04554b19aa
- Reservation ID
- 2435376394
- Messages
- 6
Add Message
- 🏨
Property
1888bb76-c2e8-4791-bced-a937979b093a
Jun 10, 2026, 5:38 p.m.
Thank you for reaching out to us about your folio. We'd be happy to help you with that. For your convenience, you can contact Rio Rita at +1 (702) 777-7777 to request your folio. They will be able to assist you further. We appreciate your patience and look forward to helping you with your request.
invoice-availability - 🧳
Guest
f313910c-0ca4-4ab7-8cea-fb0c31a1f304
Jun 10, 2026, 5:36 p.m.
Hi! Can you send me my folio from my stay?
invoice-request Escalated - 🏨
Property
a992242a-e6cc-403a-ad6b-5e350a329710
Jun 8, 2026, 10:10 p.m.
Karen Mcmanus Carreiro - Thank you for staying with us at Rio Las Vegas! We are excited to have you as our guest and hope you enjoy your stay. Whether you’re here to relax, explore, or experience the excitement of Las Vegas, we are confident your time with us will be unforgettable. If you need anything during your stay, please don’t hesitate to reach out. Our team is here to ensure you have a comfortable and enjoyable experience. We would also greatly appreciate it if you could leave us a 5-star review upon departure. If there is anything we can do to make your stay even better, please let us know so we can ensure we exceed your expectations. We look forward to welcoming you and hope you have a fantastic stay at Rio Las Vegas!,
- 🏨
Property
e1ad2871-43c0-4bb9-8135-0a44274fdc94
Jun 7, 2026, 10:39 p.m.
📢 Welcome to Rio Las Vegas! Whether you're just checking in or already enjoying your stay, we're here to make your experience seamless and memorable. Have a question or request? Just ask Rio Rita! 📞 Call: +1 (702) 777-7777 Rio Rita is your 24/7 personal assistant, ready to help with: 🛏 Reservation extensions ⏰ Late check-out requests 💳 Billing or folio inquiries ❓ General questions about your stay No need to wait in line or call the front desk, Rio Rita’s got you covered!
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Property
6486b0ab-0309-4084-b6b0-5be85e5b5572
Jun 7, 2026, 10:29 p.m.
Dear Karen Mcmanus Carreiro, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. For ease and convenience, park in the Masquerade parking garage (don't forget, it's free). From there, you can check in directly in front of the elevators at the Masquerade Tower with our check-in kiosk. To start your check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ). Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Masquerade Tower at Rio Hotel & Casino
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Property
36d29712-78ee-4d23-ac02-473d71b0bcba
Jun 4, 2026, 10:20 p.m.
Dear Karen Mcmanus Carreiro, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: • Check-in: 4:00 PM at kiosks or the front desk (must be 21+) • Deposit: $100 per day (held on your credit card) • Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more • Parking: Complimentary self-parking and valet • Pets: Welcome for $100 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Masquerade Tower at Rio Hotel & Casino