Message Thread
Rio Hotel & Casino, a Destination by Hyatt Hotel
- Guest
- Jessica Medina
- Guest email
- Not provided
- Thread ID
- ed1b824b-17f0-4d50-baf9-8837158edbd9
- Reservation ID
- 2482683726
- Messages
- 5
Add Message
- 🏨
Property
da91e671-e97f-4d42-b7fa-96cdfa640812
Jun 17, 2026, 1:16 a.m.
Our team is happy to provide you with an invoice. Please call 702-777-7777 and Rio Rita will be able to assist you. Thank you for staying with us!
- 🏨
Property
39a5d915-169b-45ce-8897-841db9947e03
Jun 16, 2026, 4:03 p.m.
Thank you for reaching out to us. We appreciate your request for a receipt showing the resort fee waiver. A member of our team will follow up with you to assist with your request.
receipt-availability - 🧳
Guest
c37cb583-2510-4d05-a09e-0e1909e6627d
Jun 16, 2026, 4:02 p.m.
Can I get a receipt showing that the resort fee was actually waived?
receipt-request Escalated - 🏨
Property
6f82281d-d53f-4672-921a-513e90c75dd5
Jun 13, 2026, 11:53 p.m.
Jessica Medina - Thank you for staying with us at Rio Las Vegas! We are excited to have you as our guest and hope you enjoy your stay. Whether you’re here to relax, explore, or experience the excitement of Las Vegas, we are confident your time with us will be unforgettable. If you need anything during your stay, please don’t hesitate to reach out. Our team is here to ensure you have a comfortable and enjoyable experience. We would also greatly appreciate it if you could leave us a 5-star review upon departure. If there is anything we can do to make your stay even better, please let us know so we can ensure we exceed your expectations. We look forward to welcoming you and hope you have a fantastic stay at Rio Las Vegas!,
- 🏨
Property
76733bff-2344-41fb-b287-7b394ef4a5d3
Jun 12, 2026, 1:50 a.m.
Dear Jessica Medina, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: •Check-in: 4:00 PM at kiosks or the front desk (must be 21+) •Deposit: $100 per day (held on your credit card) •Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more •Parking: Complimentary self-parking and valet •Pets: Welcome for $150 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Rio Hotel & Casino, a Destination by Hyatt Hotel