Message Thread

Rio Hotel & Casino, a Destination by Hyatt Hotel

Expedia Property #19837 America/Los_Angeles
Guest
Wendy Halverson
Guest email
Not provided
Thread ID
e6dcf408-efd4-4c2e-a371-1bc85154781b
Reservation ID
2433597730
Messages
5
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  1. 🏨

    Property

    d1d0ef45-305f-4e5a-bc1c-c4114b410979

    Jun 12, 2026, 11:53 p.m.

    Wendy Halverson - Thank you for staying with us at Rio Las Vegas! We are excited to have you as our guest and hope you enjoy your stay. Whether you’re here to relax, explore, or experience the excitement of Las Vegas, we are confident your time with us will be unforgettable. If you need anything during your stay, please don’t hesitate to reach out. Our team is here to ensure you have a comfortable and enjoyable experience. We would also greatly appreciate it if you could leave us a 5-star review upon departure. If there is anything we can do to make your stay even better, please let us know so we can ensure we exceed your expectations. We look forward to welcoming you and hope you have a fantastic stay at Rio Las Vegas!,

  2. 🏨

    Property

    a65d0f56-63b2-42e5-a8a2-082bc7aedb82

    Jun 12, 2026, 8:11 p.m.

    View response

    I'm so sorry to hear that you didn't have hot water in your room. We apologize for the inconvenience and hope you can let us know if there's anything else we can do to assist you during your stay. Text Rio Rita at (702) 777-7777 for more information.

    room-issue-response
  3. 🧳

    Guest

    b073d0fc-739a-431f-972b-f225b46c04d2

    Jun 12, 2026, 8:11 p.m.

    There was no hot water!!

    room-issue
  4. 🏨

    Property

    0eeec69e-d202-4ffb-930a-ad31959c6f2d

    Jun 11, 2026, 11:03 p.m.

    Dear Wendy Halverson, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. We have two easy check-in options for our guests. The first is through our front desk. For easier check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ) and check in with our easy-to-use kiosks, conveniently located at the front desk. Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Rio Hotel & Casino, a Destination by Hyatt Hotel

  5. 🏨

    Property

    a01470d3-a96e-4226-b6f4-83f50b0d890f

    Jun 8, 2026, 11:53 p.m.

    Dear Wendy Halverson, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: •Check-in: 4:00 PM at kiosks or the front desk (must be 21+) •Deposit: $100 per day (held on your credit card) •Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more •Parking: Complimentary self-parking and valet •Pets: Welcome for $150 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Rio Hotel & Casino, a Destination by Hyatt Hotel