Message Thread
Masquerade Tower
- Guest
- Alejandra velazquez
- Guest email
- Not provided
- Thread ID
- db345e69-9e92-440c-b028-64b17e06dd69
- Reservation ID
- 2421955186
- Messages
- 6
Add Message
- 🏨
Property
fc6ca5a6-06e0-421b-b179-aaf0e2df8f2e
Jun 15, 2026, 10:20 p.m.
Dear Alejandra velazquez, We hope you enjoyed your recent stay with us at Masquerade Tower at Rio Hotel & Casino. Please take a moment to leave us a review. It lets us know how we did, and gives other travelers a better picture of what it's like to stay with us. Thank you again for choosing Masquerade Tower at Rio Hotel & Casino, and we hope to see you again soon. Best, Masquerade Tower at Rio Hotel & Casino
- 🏨
Property
789eba71-c8c2-4de3-8153-0ca1e67d05dc
Jun 14, 2026, 10:08 p.m.
Alejandra velazquez - Thank you for staying with us at Rio Las Vegas! We are excited to have you as our guest and hope you enjoy your stay. Whether you’re here to relax, explore, or experience the excitement of Las Vegas, we are confident your time with us will be unforgettable. If you need anything during your stay, please don’t hesitate to reach out. Our team is here to ensure you have a comfortable and enjoyable experience. We would also greatly appreciate it if you could leave us a 5-star review upon departure. If there is anything we can do to make your stay even better, please let us know so we can ensure we exceed your expectations. We look forward to welcoming you and hope you have a fantastic stay at Rio Las Vegas!,
- 🏨
Property
0f42448e-2283-49e7-9bf4-baf8e4faa88f
Jun 14, 2026, 2:50 a.m.
You're welcome, Alejandra. We hope you're enjoying your stay at the Masquerade Tower. Is there anything else we can help you with? Text Rio Rita at (702) 777-7777 for more information.
general-response - 🧳
Guest
6ccfefe6-af31-4be3-917b-8e7ac778ed20
Jun 14, 2026, 2:49 a.m.
Thank you
general-inquiry - 🏨
Property
c295371a-7172-4131-904c-41893a53ab1f
Jun 13, 2026, 10:39 p.m.
📢 Welcome to Rio Las Vegas! Whether you're just checking in or already enjoying your stay, we're here to make your experience seamless and memorable. Have a question or request? Just ask Rio Rita! 📞 Call: +1 (702) 777-7777 Rio Rita is your 24/7 personal assistant, ready to help with: 🛏 Reservation extensions ⏰ Late check-out requests 💳 Billing or folio inquiries ❓ General questions about your stay No need to wait in line or call the front desk, Rio Rita’s got you covered!
- 🏨
Property
3bc689d1-efa1-4504-a423-936418d2fa02
Jun 13, 2026, 10:28 p.m.
Dear Alejandra velazquez, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. For ease and convenience, park in the Masquerade parking garage (don't forget, it's free). From there, you can check in directly in front of the elevators at the Masquerade Tower with our check-in kiosk. To start your check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ). Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Masquerade Tower at Rio Hotel & Casino