Message Thread
Masquerade Tower
- Guest
- Geraldine Montes
- Guest email
- Not provided
- Thread ID
- d53962c3-2063-4850-b63d-78e7b23aaada
- Reservation ID
- 2476872056
- Messages
- 8
Add Message
- 🏨
Property
78e509d2-06cf-478d-a499-b315da25fb1b
Jun 19, 2026, 10:28 p.m.
Dear Geraldine Montes, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. For ease and convenience, park in the Masquerade parking garage (don't forget, it's free). From there, you can check in directly in front of the elevators at the Masquerade Tower with our check-in kiosk. To start your check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ). Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Masquerade Tower at Rio Hotel & Casino
- 🏨
Property
36eabdbc-cca7-4675-a73f-d44cab4d2091
Jun 17, 2026, 1:14 a.m.
Rollaway beds are available for delivery at $30 per night for guests staying in rooms with King beds only. We do not offer rollaway beds for double Queen bed rooms.
- 🏨
Property
d7401910-fa1b-45d9-9c9b-2cdeb069cbf8
Jun 17, 2026, 1:13 a.m.
Rollaway beds are available for delivery at $30 per night for guests staying in rooms with King beds only. We do not offer rollaway beds for double Queen bed rooms.
- 🏨
Property
08fd18c1-0b66-4864-ae81-728c67bdc49c
Jun 16, 2026, 11:18 p.m.
Thank you for reaching out. We've received your request for a rollaway bed. We will do our best to accommodate your request based on availability. Text Rio Rita at (702) 777-7777 for more information.
room-request-availability - 🏨
Property
e74787dc-4454-4fdf-9800-03c5b9d0fe92
Jun 16, 2026, 11:18 p.m.
Thank you for reaching out. We've received your request for a rollaway bed. Text Rio Rita at (702) 777-7777 for more information.
room-request-availability - 🧳
Guest
4ba609a2-771b-4917-b92e-ec88c12748cd
Jun 16, 2026, 11:18 p.m.
Hi, would we be able to request the free rollaway bed for our stay? Thanks
room-request - 🧳
Guest
59b0a542-3969-4d41-a4ab-9c056fa77c5e
Jun 16, 2026, 11:18 p.m.
Hi, would we be able to request the free rollaway bed for our stay? Thanks
room-request - 🏨
Property
470b992f-0999-4497-b6d4-02c8b26a7199
Jun 16, 2026, 10:18 p.m.
Dear Geraldine Montes, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: • Check-in: 4:00 PM at kiosks or the front desk (must be 21+) • Deposit: $100 per day (held on your credit card) • Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more • Parking: Complimentary self-parking and valet • Pets: Welcome for $100 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Masquerade Tower at Rio Hotel & Casino