Message Thread
Paris Las Vegas Resort & Casino
- Guest
- Meilin Perez
- Guest email
- Not provided
- Thread ID
- d0eb5647-3c4a-4e5f-8205-048072e0dd4e
- Reservation ID
- 2479352887
- Messages
- 13
Add Message
- 🏨
Property
976c0845-443e-4efe-b455-05073782ebd0
Jun 17, 2026, 10:27 p.m.
Thank you for reaching out to us about your concerns.
billing-inquiry-response - 🧳
Guest
1a15e9a1-d165-405f-8146-89625f22c70c
Jun 17, 2026, 10:27 p.m.
Necesito ayuda
dispute-or-complaint - 🏨
Property
ba587214-91b1-4535-a18f-05feef5c6f22
Jun 17, 2026, 10:26 p.m.
Thank you for reaching out to us about your concerns. If you need further assistance, please don't hesitate to contact us again.
billing-inquiry-response - 🧳
Guest
17beeeef-3deb-454e-bec0-33f162227ba5
Jun 17, 2026, 10:25 p.m.
Ok necesito que por favor me ayuden en este caso
dispute-or-complaint - 🏨
Property
87173f67-9a44-49a6-95e3-b409043e6361
Jun 17, 2026, 10:24 p.m.
Thank you for reaching out to us about the concerns with your billing. We apologize for any inconvenience this has caused and appreciate you bringing this to our attention. A member of our team will be in touch with you to discuss this further and assist you in resolving the issue.
billing-inquiry-response - 🧳
Guest
7dae4e06-53af-4a56-9e82-dedeb23a1d0b
Jun 17, 2026, 10:21 p.m.
Tampoco me han devuelto los 100 dólares de reembolso me han estado realice un pago de 268 al ingresar al hotel pagué otro monto de 224 donde 100 eran reembolsable y no me los han devuelto al día siguiente aparecen otros cargos de 237 dólares y ayer 15 de junio me aparece otros cargos monto que han debitado de 411 dólares me parece de muy mal gusto
billing-dispute Escalated - 🏨
Property
8798ae25-2452-40d5-9c94-edb34f53bbc7
Jun 17, 2026, 10:21 p.m.
I'm so sorry to hear that you're experiencing an issue with charges on your card.
- 🏨
Property
185b8b81-53e0-42e1-8523-946396ee643c
Jun 17, 2026, 10:20 p.m.
Thank you for reaching out to us about the charges on your card. We apologize for any inconvenience this has caused. A member of our team will be in touch with you to discuss this further and assist you in resolving the issue.
billing-inquiry-response - 🧳
Guest
3250fd5c-11be-4011-9474-9cb604e4d982
Jun 17, 2026, 10:19 p.m.
Necesito ayuda
dispute-or-complaint - 🧳
Guest
5ebbf990-35d0-4cc5-98dd-1e6bd60173b5
Jun 17, 2026, 10:18 p.m.
Hola buenas tardes estuve hospedada en este hotel pero se han aplicado cargos a mi targeta en los cuales no estoy de acuerdo
billing-dispute Escalated - 🏨
Property
fad05658-57ab-4eaa-99eb-14cefbe35e61
Jun 9, 2026, 12:04 a.m.
No problem at all! The Front Desk is open 24 hours, and guests may check in at any time.
- 🏨
Property
1832ac10-7342-4ee2-8ac0-f3ac84fa1b8f
Jun 8, 2026, 8:18 a.m.
Greetings Meilin Perez Thank you for choosing Paris Las Vegas! Our goal is to deliver a 5-star experience from check-in to check-out. Before your arrival, we would like to provide some information to help you prepare for your stay: • CHECK IN EASILY! Download the Caesars Rewards mobile app to check in remotely. Confirm your details and preferences, then scan the QR code sent to you at the Mobile Check-in Kiosk to print your room keys. https://checkin.caesars.com/?epid=SearchArrivals&hc=PLV&ref=Expedia • A nightly resort fee of $54.95+tax is due upon check-in, which includes high speed WIFI for two devices per room, local calls, and fitness center access for two daily. This fee is subject to change without prior notice. No need to worry, this amount was displayed as part of your total when you made this reservation to be collected when you arrive. This is just a reminder that the charge will be made upon arrival. • An incidental deposit of $50 per night is required at check-in. This will be collected by credit or debit card. If an ATM / debit card is provided for the deposit, hotel will immediately deduct the full amount held for incidental charges from your available bank account balance. After checkout and payment of all required charges, any excess amount will be returned to your credit or debit card. • Self-parking is available at an additional charge. For parking fee information, please click here - https://www.caesars.com/parking • Early check-in fees and late check-out fees apply, varying based on availability. Early check-in is any time before 4PM and late check-out is any time after 11AM. • The minimum age for check-in is 21 years old, a government issued ID is required, with no exceptions. We are a family friendly hotel, guests under 21 are welcome, with an adult over the age of 21. A few other cool ways to elevate your stay: • Our team of hospitality professionals is readily available to offer discounted rates on premium room or suite upgrades before your arrival. Please contact ----@--------.--- with your name and confirmation number. Our team will curate personalized options within 48 hours to secure your preferences. • In-Room Dining with Caesars Eats! Order directly from Paris Las Vegas restaurants for pick-up or delivery. https://par.playbytr.com/guest • Relax at Voie Spa & Salon at Paris Las Vegas. Ease your mind and treat yourself by booking your spa services today. Book now https://www.caesars.com/paris-las-vegas/things-to-do/spa • Meet Laurel, our 24-hour virtual concierge! Text Laurel at 855-642-5619 to book dining, entertainment, and spa services, get recommendations or request housekeeping and maintenance services. By texting the number above, you agree that you may receive transactional, marketing, and promotional messages from Caesars Entertainment, Inc. and its affiliates. You agree that (1) where applicable, messages may be sent using an automated telephone dialing system, (2) your consent to receive messages is not required to make a purchase, and (3) you can opt out at any time by replying STOP or receive help by replying HELP. Visit Caesars website for privacy policy and SMS terms. Gambling Problem? Call 1-800-522-4700. • Earn Caesars Rewards while you stay. Join the Caesars Rewards loyalty program to earn 1 reward point for every dollar spent on play, dining, or shopping. The more you use your Caesars Rewards card, the more you’ll be rewarded with discounted rooms, Free Casino Play and more. Sign up today. https://www.caesars.com/program/ We look forward to your arrival, Paris Las Vegas
- 🧳
Guest
47f78de5-e719-49b4-88c3-a30d3d81a91f
Jun 8, 2026, 8:17 a.m.
Late check in at 12:30 midnight. Do not mark no show