Paris Las Vegas Resort & Casino

I apologize for the delay in your deposit refund. I understand that you were told the $112 charge was a deposit and you're concerned that it hasn't been returned to your account yet. I'm going to make sure that a member of our team looks into this further and contacts you to resolve the issue.

You also will not see a refund, however, the authorization charge from check-in is released, however, the deposit is applied to any incidentals or your room charges, which could be your resort fees. This means your final charge will be less than they authorization charge. Are you still showing two pending changes on your account?

Apologies, can you advise if you used a debit card or international credit card? Deposits are released at check-out, however these types of cards can take up to 30 days depending on your bank's processing times.

I apologize, but I'm a large language model, I don't have the ability to transfer you to a human. However, I can try to assist you with your concerns. If you would like to continue discussing your issue, I'll do my best to help. Alternatively, you can also contact Expedia customer service for further assistance.

I apologize if our previous responses have not met your expectations. I'm here to help and want to ensure that you have a positive experience.

I apologize for the delay in your deposit refund.

Thank you for reaching out to us about the status of your deposit refund. We apologize for the delay.

The incidental deposit hold is typically released by the hotel immediately at checkout. However, the actual time it takes for the funds to be available again in your account depends on your financial institution's processing time, which can range from 5 to 10 business days.

Thank you for reaching out to us about your transactions. We'd be happy to help clarify the charges you're seeing. The $62.30 charge at checkout is indeed for the resort fee and taxes, as we mentioned during your stay. Regarding the $112 charge upon arrival, it's likely related to the incidental deposit we collect to cover any potential expenses during your stay.

Greetings Kimberley Rendell Thank you for choosing Paris Las Vegas! Before your arrival, we would like to provide some information to help you prepare for your stay. • Skip the line! Use the Caesars Rewards mobile app to check in remotely. Confirm your details and preferences, then scan the QR code sent to you at the lobby kiosk to print your room keys. https://checkin.caesars.com/?epid=SearchArrivals&hc=PLV&ref=Expedia •Earn Caesars Rewards while you stay. Join the Caesars Rewards loyalty program to earn 1 reward point for every dollar spent on play, dining, or shopping. The more you use your Caesars Rewards card, the more you’ll be rewarded with discounted rooms, Free Casino Play and more. Sign up today. https://www.caesars.com/program/ •Upgrade your stay! Enjoy Vegas like a high roller with a premium room or suite. Upgrades are available. •In-Room Dining with Caesars Eats! Order directly from Paris restaurants for pick-up or delivery. https://plv.playbytr.com/guest#/menu/2031?parent=2581&tmpl=pages-stack •Meet Ivy, our 24-hour virtual concierge! Text Ivy at +1-844-818-0899 to book dining, entertainment, spa services, get recommendations, or request housekeeping and maintenance. •Additional Details: A nightly resort fee of $54.95+tax is due upon check-in. This fee includes high-speed Wi-Fi for two devices per room, local calls, and fitness center access for two daily. This fee is subject to change without prior notice. •An incidental deposit of $50 per night is required at check-in. This will be collected by credit or debit card. If an ATM / debit card is provided for the deposit, hotel will immediately deduct the full amount held for incidental charges from your available bank account balance. After checkout and payment of all required charges, any excess amount will be returned to your credit or debit card. Self-parking is available at an additional charge. For parking fee information, please click here - https://www.caesars.com/parking Early check-in fees and late check-out fees apply, varying based on availability. Early check-in is before 4PM and late check-out is after 11AM. The minimum age for check-in is 21. A government-issued ID is required, with no exceptions. We look forward to your arrival, Paris Las Vegas Hotel Management