Message Thread
Masquerade Tower
- Guest
- Kernita Marie Simmons
- Guest email
- Not provided
- Thread ID
- c6eda26b-f573-47e0-afcc-ba5009d7a49e
- Reservation ID
- 2455588958
- Messages
- 7
Add Message
- 🏨
Property
cf21918c-0f89-48d8-aa23-025db7e95cf0
Jun 18, 2026, 11:27 p.m.
Thank you for reaching out. We're happy to assist with your late checkout request. Text Rio Rita at (702) 777-7777 for more information.
late-checkout-fee - 🧳
Guest
abeee693-ebe3-47a8-b77c-d1ea40ade3a8
Jun 18, 2026, 11:26 p.m.
how much is late check out?
late-checkout - 🏨
Property
7099d276-1d0a-47dd-b96f-fa1548feeeb3
Jun 18, 2026, 10:39 p.m.
📢 Welcome to Rio Las Vegas! Whether you're just checking in or already enjoying your stay, we're here to make your experience seamless and memorable. Have a question or request? Just ask Rio Rita! 📞 Call: +1 (702) 777-7777 Rio Rita is your 24/7 personal assistant, ready to help with: 🛏 Reservation extensions ⏰ Late check-out requests 💳 Billing or folio inquiries ❓ General questions about your stay No need to wait in line or call the front desk, Rio Rita’s got you covered!
- 🏨
Property
beddd325-eb00-4ce4-9a99-394f7d0e91c5
Jun 18, 2026, 10:29 p.m.
Dear Kernita Marie Simmons, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. For ease and convenience, park in the Masquerade parking garage (don't forget, it's free). From there, you can check in directly in front of the elevators at the Masquerade Tower with our check-in kiosk. To start your check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ). Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Masquerade Tower at Rio Hotel & Casino
- 🏨
Property
46373408-27ae-4a97-b9d1-26bcaa099719
Jun 18, 2026, 9:21 p.m.
Thank you for reaching out. We do offer smoking rooms at the Masquerade Tower. However, please note that smoking rooms are subject to availability. If you would like to request a smoking room, we recommend contacting us directly at +1-702-777-7777 to confirm availability. Text Rio Rita at (702) 777-7777 for more information.
smoking-room-availability - 🧳
Guest
4e10ddcb-1d61-4e4f-bb17-62054001747a
Jun 18, 2026, 9:20 p.m.
is there smoking rooms available?
smoking-room-request - 🏨
Property
e12f3048-e77d-480e-b964-ca118d975f06
Jun 15, 2026, 10:19 p.m.
Dear Kernita Marie Simmons, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: • Check-in: 4:00 PM at kiosks or the front desk (must be 21+) • Deposit: $100 per day (held on your credit card) • Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more • Parking: Complimentary self-parking and valet • Pets: Welcome for $100 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Masquerade Tower at Rio Hotel & Casino