Rio Hotel & Casino, a Destination by Hyatt Hotel

Dear laureano cruz, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your recent stay. We hope you had a fantastic experience and enjoyed all that our property has to offer. If you could spare 2 minutes to complete our survey, we would love to hear about your experience with us. Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your future stays, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you back to Rio Las Vegas on your next trip. Until next time, Rio Hotel & Casino, a Destination by Hyatt Hotel

Dear laureano cruz, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: • Check-in: 3:00 PM at kiosks or the front desk (must be 21+) • Deposit: $100 per day (held on your credit card) • Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more • Parking: Complimentary self-parking and valet • Pets: Welcome for $100 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Rio Hotel & Casino, a Destination by Hyatt Hotel

Dear laureano cruz, Thank you for choosing Rio Las Vegas! We’re excited to welcome you on 2024-12-07 and ensure you have an exceptional stay. Check-In Information: Upon arrival, you’ll have the option to check in at one of our kiosks or with a team member at the front desk. Check-in begins at 3:00 PM, and the minimum age requirement is 21 years. Please note that rooms accommodating more than two guests will incur additional charges. • Government-issued photo ID and a credit card will be required for incidental charges. • We accept credit cards, debit cards, and cash. Parking: Parking is complimentary for both self-parking and valet, gratuity not included Charges and Fees: Upon arrival, you will be required to pay the following charges (inclusive of taxes, where applicable): • Deposit: $100 per accommodation, per day • Resort Fee: $56.69 per night, which includes: o *Half-price show tickets for Chippendales, Comedy Cellar, Penn & Teller, and WOW o *2-for-1 drink specials at Lucky Tavern & Grill o *2-for-1 mimosas at Hash House A Go Go o Fitness center access o In-room Wi-Fi *Please note that some resort fee inclusions may be subject to availability and age restrictions. Additional Fees (If Applicable): • Meals: $20 to $55 for adults, and $12 to $20 for children (depending on restaurant) • Pet fee: Service animals are the only pets authorized to stay on site. An additional $100 per pet, per night will be charged. • Early check-in and late check-out (subject to availability and fees) • Rollaway bed fee: $35 per night Please be aware that all fees and deposits are subject to change and may not include taxes. Check-In and Payment: Our front desk staff will be ready to greet you upon arrival. A credit card or debit card authorization will be required for the general deposit. Domestic banks release credit card holds within 7 days post check-out, while international banks may take up to 30 days. Please note, the property is undergoing construction to enhance the future guest experience. Construction may be taking place during your stay, but this should not impact your overall experience. If it does, please contact our team immediately to help. We’d Love Your Feedback: You’ll receive an email from us today regarding your booking experience. Please consider leaving us a 5-star review! If you have any concerns or need assistance, don’t hesitate to reach out to us at ----@--------.---. We’re here to ensure your stay is nothing short of perfect! Thank you for choosing Rio Las Vegas. We look forward to welcoming you soon! Best regards, Rio Hotel & Casino, a Destination by Hyatt Hotel