Message Thread
Masquerade Tower
- Guest
- Adalberto Castellanos
- Guest email
- Not provided
- Thread ID
- ae2ff292-568b-4951-8c3e-68128dff6586
- Reservation ID
- 2468854821
- Messages
- 6
Add Message
- 🏨
Property
e9cf3aab-28a5-4076-9d26-c0fac6b6de73
Jun 14, 2026, 10:19 p.m.
Dear Adalberto Castellanos, We hope you enjoyed your recent stay with us at Masquerade Tower at Rio Hotel & Casino. Please take a moment to leave us a review. It lets us know how we did, and gives other travelers a better picture of what it's like to stay with us. Thank you again for choosing Masquerade Tower at Rio Hotel & Casino, and we hope to see you again soon. Best, Masquerade Tower at Rio Hotel & Casino
- 🏨
Property
3fdc0ec9-f088-4acb-91ae-fcef25d70843
Jun 13, 2026, 10:08 p.m.
Adalberto Castellanos - Thank you for staying with us at Rio Las Vegas! We are excited to have you as our guest and hope you enjoy your stay. Whether you’re here to relax, explore, or experience the excitement of Las Vegas, we are confident your time with us will be unforgettable. If you need anything during your stay, please don’t hesitate to reach out. Our team is here to ensure you have a comfortable and enjoyable experience. We would also greatly appreciate it if you could leave us a 5-star review upon departure. If there is anything we can do to make your stay even better, please let us know so we can ensure we exceed your expectations. We look forward to welcoming you and hope you have a fantastic stay at Rio Las Vegas!,
- 🏨
Property
6a834c1f-7c8c-4f14-98c6-66e15f7e7389
Jun 12, 2026, 10:30 p.m.
Dear Adalberto Castellanos, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. For ease and convenience, park in the Masquerade parking garage (don't forget, it's free). From there, you can check in directly in front of the elevators at the Masquerade Tower with our check-in kiosk. To start your check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ). Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Masquerade Tower at Rio Hotel & Casino
- 🏨
Property
603f8ce7-ec93-436c-a780-66f6b48e756f
Jun 10, 2026, 3:45 p.m.
Hello Adalberto, thank you for your message. We'd be happy to accommodate an early check-in for you, but please note that it's subject to availability. We can't guarantee an early check-in, but you're welcome to come by the front desk around noon or 1 PM and we'll do our best to get you into your room as soon as possible. If your room isn't ready, we can store your luggage for you until it is. Let us know if you have any other questions. Text Rio Rita at (702) 777-7777 for more information.
early-check-in-policy - 🧳
Guest
b2e5813c-0c27-41d7-9d70-130dd33b4e2d
Jun 10, 2026, 3:45 p.m.
Hi, Can I check early about noon or 1 PM
early-check-in - 🏨
Property
82d1639c-1c1d-4e5c-8b33-392befc621fd
Jun 9, 2026, 10:18 p.m.
Dear Adalberto Castellanos, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: • Check-in: 4:00 PM at kiosks or the front desk (must be 21+) • Deposit: $100 per day (held on your credit card) • Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more • Parking: Complimentary self-parking and valet • Pets: Welcome for $100 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Masquerade Tower at Rio Hotel & Casino