Message Thread

Masquerade Tower

Expedia Property #114898093 America/Los_Angeles
Guest
Shamsuddin Kadre
Guest email
Not provided
Thread ID
9f83cbbb-4c1e-44cb-a131-f1d6f016bfa3
Reservation ID
2482316506
Messages
7
Add Message
  1. 🏨

    Property

    efb6841f-20f2-44d3-908d-d2513631398d

    Jun 15, 2026, 10:20 p.m.

    Dear Shamsuddin Kadre, We hope you enjoyed your recent stay with us at Masquerade Tower at Rio Hotel & Casino. Please take a moment to leave us a review. It lets us know how we did, and gives other travelers a better picture of what it's like to stay with us. Thank you again for choosing Masquerade Tower at Rio Hotel & Casino, and we hope to see you again soon. Best, Masquerade Tower at Rio Hotel & Casino

  2. 🧳

    Guest

    ed092e01-edf2-4086-9513-de83fceb1a71

    Jun 15, 2026, 9:36 p.m.

    Hi, I am not seeing any numbers on the receipt. My credit card bill looks much larger than expected. Can you fill me in on the details and tell me if some were just deposits. Thank you.

  3. 🏨

    Property

    09f44278-2fea-4a14-b1d3-c821eb04b25e

    Jun 13, 2026, 10:08 p.m.

    Shamsuddin Kadre - Thank you for staying with us at Rio Las Vegas! We are excited to have you as our guest and hope you enjoy your stay. Whether you’re here to relax, explore, or experience the excitement of Las Vegas, we are confident your time with us will be unforgettable. If you need anything during your stay, please don’t hesitate to reach out. Our team is here to ensure you have a comfortable and enjoyable experience. We would also greatly appreciate it if you could leave us a 5-star review upon departure. If there is anything we can do to make your stay even better, please let us know so we can ensure we exceed your expectations. We look forward to welcoming you and hope you have a fantastic stay at Rio Las Vegas!,

  4. 🏨

    Property

    bebd41f5-887b-4640-bba8-daea606fe754

    Jun 13, 2026, 4:47 a.m.

    View response

    Thank you for reaching out. To connect to our WiFi, please select the Rio Las Vegas network and follow the prompts to enter your room number and last name. Regarding your request to extend your stay, please contact Expedia to inquire about availability and modify your reservation. We look forward to making your stay with us enjoyable. Text Rio Rita at (702) 777-7777 for more information.

    wifi-availability-and-stay-modification-policy
  5. 🧳

    Guest

    3ba5bec8-5c5f-448f-977f-9904c0c66823

    Jun 13, 2026, 4:46 a.m.

    Hello, how do I connect to wifi? Also, is my room available one additional night? Thank you!

    wifi-request-and-stay-extension
  6. 🏨

    Property

    8f06828b-b58e-4d38-91f9-8f8d9739d321

    Jun 12, 2026, 10:30 p.m.

    Dear Shamsuddin Kadre, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. For ease and convenience, park in the Masquerade parking garage (don't forget, it's free). From there, you can check in directly in front of the elevators at the Masquerade Tower with our check-in kiosk. To start your check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ). Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Masquerade Tower at Rio Hotel & Casino

  7. 🏨

    Property

    01a60f7f-bb49-4f6f-a5e3-65d972c4c24c

    Jun 11, 2026, 4:31 p.m.

    Dear Shamsuddin Kadre, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: • Check-in: 4:00 PM at kiosks or the front desk (must be 21+) • Deposit: $100 per day (held on your credit card) • Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more • Parking: Complimentary self-parking and valet • Pets: Welcome for $100 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Masquerade Tower at Rio Hotel & Casino