Message Thread

Rio Hotel & Casino, a Destination by Hyatt Hotel

Expedia Property #19837 America/Los_Angeles
Guest
Laureano Cruz
Guest email
Not provided
Thread ID
9175b0ed-eb52-44ab-9125-8ec6ee2bbe70
Reservation ID
2191707738
Messages
6
Add Message
  1. 🏨

    Property

    692d42bf-81f6-4342-b6b7-79cb4932278c

    Jun 16, 2026, 9:54 p.m.

    View response

    Thank you for reaching out to us. I'm not sure I understand your message. Could you please provide more details or clarify your request so I can better assist you? Text Rio Rita at (702) 777-7777 for more information.

    unknown
  2. 🧳

    Guest

    7c1dc032-c2ae-4301-ae3c-74e93842a312

    Jun 16, 2026, 9:54 p.m.

    ggg

    unknown
  3. 🏨

    Property

    dc2e6065-c298-43e0-b129-a0cbe53eb468

    Sep 14, 2025, 11:06 p.m.

    Dear Laureano Cruz, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your recent stay. We hope you had a fantastic experience and enjoyed all that our property has to offer. If you could spare 2 minutes to complete our survey, we would love to hear about your experience with us. Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your future stays, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you back to Rio Las Vegas on your next trip. Until next time, Rio Hotel & Casino, a Destination by Hyatt Hotel

  4. 🏨

    Property

    fc7c62e4-f5db-46fe-b47c-878bbcf979ed

    Sep 13, 2025, 11:53 p.m.

    Laureano Cruz - Thank you for staying with us at Rio Las Vegas! We are excited to have you as our guest and hope you enjoy your stay. Whether you’re here to relax, explore, or experience the excitement of Las Vegas, we are confident your time with us will be unforgettable. If you need anything during your stay, please don’t hesitate to reach out. Our team is here to ensure you have a comfortable and enjoyable experience. We would also greatly appreciate it if you could leave us a 5-star review upon departure. If there is anything we can do to make your stay even better, please let us know so we can ensure we exceed your expectations. We look forward to welcoming you and hope you have a fantastic stay at Rio Las Vegas!,

  5. 🏨

    Property

    6ab813c9-45a7-4f14-984d-fe970c463e09

    Sep 13, 2025, 12:10 a.m.

    📢 Welcome to Rio Las Vegas! Whether you're just checking in or already enjoying your stay, we're here to make your experience seamless and memorable. Have a question or request? Just ask Rio Rita! 📞 Call: +1 (702) 777-7777 Rio Rita is your 24/7 personal assistant, ready to help with: 🛏 Reservation extensions ⏰ Late check-out requests 💳 Billing or folio inquiries ❓ General questions about your stay No need to wait in line or call the front desk, Rio Rita’s got you covered!

  6. 🏨

    Property

    263ccc68-e131-44eb-91e5-619695b171af

    Sep 9, 2025, 11:52 p.m.

    Dear Laureano Cruz, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: • Check-in: 4:00 PM at kiosks or the front desk (must be 21+) • Deposit: $100 per day (held on your credit card) • Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more • Parking: Complimentary self-parking and valet • Pets: Welcome for $100 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Rio Hotel & Casino, a Destination by Hyatt Hotel