Message Thread
Masquerade Tower
- Guest
- Andrea Lopez
- Guest email
- Not provided
- Thread ID
- 8a734034-ed65-4e00-812b-a0021f9c1557
- Reservation ID
- 2456918559
- Messages
- 6
Add Message
- 🏨
Property
b1711def-4769-45c2-8ab3-9b265749dced
Jun 9, 2026, 2:11 p.m.
Thank you for reaching out to us. We'd be happy to help you with your request for a paid bill from your stay. For your convenience, you can contact Rio Rita at +1 (702) 777-7777 to obtain your folio or invoice. A member of our team will be in touch to assist you further.
invoice-availability - 🧳
Guest
93e28e00-6326-4184-b187-ee2abcb400d0
Jun 9, 2026, 2:10 p.m.
Hello!! Can you send me the payed bill for my stay? Thanks a lot
invoice-request Escalated - 🏨
Property
52e94cc0-add8-4085-9a54-9ffabfe30792
May 29, 2026, 10:19 p.m.
Dear Andrea Lopez, We hope you enjoyed your recent stay with us at Masquerade Tower at Rio Hotel & Casino. Please take a moment to leave us a review. It lets us know how we did, and gives other travelers a better picture of what it's like to stay with us. Thank you again for choosing Masquerade Tower at Rio Hotel & Casino, and we hope to see you again soon. Best, Masquerade Tower at Rio Hotel & Casino
- 🏨
Property
3dd4ca21-51fe-4dad-8b70-4be7d6f7850b
May 26, 2026, 10:38 p.m.
📢 Welcome to Rio Las Vegas! Whether you're just checking in or already enjoying your stay, we're here to make your experience seamless and memorable. Have a question or request? Just ask Rio Rita! 📞 Call: +1 (702) 777-7777 Rio Rita is your 24/7 personal assistant, ready to help with: 🛏 Reservation extensions ⏰ Late check-out requests 💳 Billing or folio inquiries ❓ General questions about your stay No need to wait in line or call the front desk, Rio Rita’s got you covered!
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Property
935f469e-f7ee-4896-bee2-16f0023a0345
May 26, 2026, 10:28 p.m.
Dear Andrea Lopez, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. For ease and convenience, park in the Masquerade parking garage (don't forget, it's free). From there, you can check in directly in front of the elevators at the Masquerade Tower with our check-in kiosk. To start your check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ). Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Masquerade Tower at Rio Hotel & Casino
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Property
fa570b0f-4289-4aa0-98ea-8beaa734ce02
May 23, 2026, 10:18 p.m.
Dear Andrea Lopez, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: • Check-in: 4:00 PM at kiosks or the front desk (must be 21+) • Deposit: $100 per day (held on your credit card) • Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more • Parking: Complimentary self-parking and valet • Pets: Welcome for $100 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Masquerade Tower at Rio Hotel & Casino