Message Thread
Rio Hotel & Casino, a Destination by Hyatt Hotel
- Guest
- Kelly Soetens
- Guest email
- Not provided
- Thread ID
- 83206492-475d-4fa1-b29a-f30160f1cc62
- Reservation ID
- 2452966759
- Messages
- 4
Add Message
- 🏨
Property
de4f6719-dda1-4c41-8ce6-dbf718bf3588
Jun 10, 2026, 6:59 p.m.
To request a room change or upgrade, including a strip view, please contact Expedia customer service to inquire about availability and possible modifications to your booking. We'll do our best to accommodate your request based on availability at the time of check-in. Text Rio Rita at (702) 777-7777 for more information.
room-type-change-policy - 🧳
Guest
f1b2f83b-0523-44c3-82e6-c4cb95018f11
Jun 10, 2026, 6:58 p.m.
Can i change my room to strip view when i arrive? or should i modify this now?
room-type-change - 🏨
Property
509e1ff9-d01c-49f2-9bb0-a9d02c6d5cf0
May 6, 2026, 1:20 a.m.
I've noted your preference for a room in the tower. Unfortunately, I don't have real-time access to your booking details. However, I can suggest that you contact our front desk or check your booking confirmation to see if it specifies the tower. We'll do our best to accommodate your request based on availability at the time of check-in. If you have any further questions or requests, please don't hesitate to let us know. We look forward to welcoming you to Rio Las Vegas. Call Rio Rita at (702) 777-7777 for more information.
- 🧳
Guest
af8bdd4a-8572-4ebf-90c9-cc5f6af72e3e
May 6, 2026, 1:20 a.m.
Hello I am not sure what part of the hotel we booked. I am hoping to be in the tower. Can you please let me know if that’s what I had booked. Thank you