Message Thread

Masquerade Tower

Expedia Property #114898093 America/Los_Angeles
Guest
Marquita Fruge
Guest email
Not provided
Thread ID
7c160aab-a0f0-40d1-9eb3-43e4e297c4cd
Reservation ID
2461941841
Messages
11
Add Message
  1. 🏨

    Property

    00d20b90-1462-4f1f-9080-9499e3a9c9e7

    Jun 14, 2026, 10:19 p.m.

    Dear Marquita Fruge, We hope you enjoyed your recent stay with us at Masquerade Tower at Rio Hotel & Casino. Please take a moment to leave us a review. It lets us know how we did, and gives other travelers a better picture of what it's like to stay with us. Thank you again for choosing Masquerade Tower at Rio Hotel & Casino, and we hope to see you again soon. Best, Masquerade Tower at Rio Hotel & Casino

  2. 🏨

    Property

    defddb00-ed80-4409-bb70-967e5bf480e8

    Jun 12, 2026, 10:08 p.m.

    Marquita Fruge - Thank you for staying with us at Rio Las Vegas! We are excited to have you as our guest and hope you enjoy your stay. Whether you’re here to relax, explore, or experience the excitement of Las Vegas, we are confident your time with us will be unforgettable. If you need anything during your stay, please don’t hesitate to reach out. Our team is here to ensure you have a comfortable and enjoyable experience. We would also greatly appreciate it if you could leave us a 5-star review upon departure. If there is anything we can do to make your stay even better, please let us know so we can ensure we exceed your expectations. We look forward to welcoming you and hope you have a fantastic stay at Rio Las Vegas!,

  3. 🏨

    Property

    cc634be0-64c6-4a75-b2d5-57409a169b67

    Jun 11, 2026, 10:39 p.m.

    📢 Welcome to Rio Las Vegas! Whether you're just checking in or already enjoying your stay, we're here to make your experience seamless and memorable. Have a question or request? Just ask Rio Rita! 📞 Call: +1 (702) 777-7777 Rio Rita is your 24/7 personal assistant, ready to help with: 🛏 Reservation extensions ⏰ Late check-out requests 💳 Billing or folio inquiries ❓ General questions about your stay No need to wait in line or call the front desk, Rio Rita’s got you covered!

  4. 🏨

    Property

    fcbdce41-da39-4b31-9188-487443ba9ae6

    Jun 11, 2026, 10:29 p.m.

    Dear Marquita Fruge, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. For ease and convenience, park in the Masquerade parking garage (don't forget, it's free). From there, you can check in directly in front of the elevators at the Masquerade Tower with our check-in kiosk. To start your check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ). Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Masquerade Tower at Rio Hotel & Casino

  5. 🏨

    Property

    8b2edb9e-7481-4564-9ed1-1358b76ad726

    Jun 10, 2026, 12:27 a.m.

    View response

    We accept major credit cards, including Visa, Mastercard, and American Express, for the deposit. Unfortunately, we do not accept Chime bank as a form of payment for the deposit. If you have any further questions or concerns, feel free to reach out to us directly. Text Rio Rita at (702) 777-7777 for more information.

    payment-method-policy
  6. 🧳

    Guest

    a090e576-6880-47a4-b378-ef3eea5cc363

    Jun 10, 2026, 12:27 a.m.

    How about chime bank?.

    payment-method-inquiry
  7. 🏨

    Property

    160dfe7d-569f-4503-bb47-dff490c116d0

    Jun 9, 2026, 10:53 p.m.

    View response

    We accept major credit cards, including Visa, Mastercard, and American Express, for the deposit. Please note that the deposit will be held on your credit card, and you can use the same card for incidentals during your stay. If you have any further questions or concerns, feel free to reach out to us directly. Text Rio Rita at (702) 777-7777 for more information.

    payment-method-policy
  8. 🧳

    Guest

    8781e571-6f7f-4723-9168-86dd9b12ee23

    Jun 9, 2026, 10:53 p.m.

    What payments are acceptable for the deposit?

    payment-method-inquiry
  9. 🏨

    Property

    58383d2c-13ad-4766-a56a-161fc8412aae

    Jun 9, 2026, 5:26 p.m.

    View response

    I'd be happy to help clarify the fees associated with your booking. The resort fee of $56.69 per night was included in the booking details. If you have any further questions or concerns, please don't hesitate to reach out to us directly. You can also contact Expedia customer service for any modifications or questions about your reservation. Text Rio Rita at (702) 777-7777 for more information.

    reservation-fee-policy
  10. 🧳

    Guest

    e9ab1e5a-6b5c-4c31-8142-05a5ca2f0704

    Jun 9, 2026, 5:25 p.m.

    Wasn’t the result fees in my booking?..

    reservation-fee-clarification
  11. 🏨

    Property

    0e8c4a2e-0d08-4ea3-b1c1-f7697991ca02

    Jun 8, 2026, 10:18 p.m.

    Dear Marquita Fruge, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: • Check-in: 4:00 PM at kiosks or the front desk (must be 21+) • Deposit: $100 per day (held on your credit card) • Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more • Parking: Complimentary self-parking and valet • Pets: Welcome for $100 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Masquerade Tower at Rio Hotel & Casino