Masquerade Tower

Thank you for reaching out about your deposit refund. I've forwarded your request to our team, and we'll be in touch with more information about the refund process. We appreciate your patience and will do our best to assist you as soon as possible.

Dear Mia VyLopez, We hope you enjoyed your recent stay with us at Masquerade Tower at Rio Hotel & Casino. Please take a moment to leave us a review. It lets us know how we did, and gives other travelers a better picture of what it's like to stay with us. Thank you again for choosing Masquerade Tower at Rio Hotel & Casino, and we hope to see you again soon. Best, Masquerade Tower at Rio Hotel & Casino

Mia VyLopez - Thank you for staying with us at Rio Las Vegas! We are excited to have you as our guest and hope you enjoy your stay. Whether you’re here to relax, explore, or experience the excitement of Las Vegas, we are confident your time with us will be unforgettable. If you need anything during your stay, please don’t hesitate to reach out. Our team is here to ensure you have a comfortable and enjoyable experience. We would also greatly appreciate it if you could leave us a 5-star review upon departure. If there is anything we can do to make your stay even better, please let us know so we can ensure we exceed your expectations. We look forward to welcoming you and hope you have a fantastic stay at Rio Las Vegas!,

📢 Welcome to Rio Las Vegas! Whether you're just checking in or already enjoying your stay, we're here to make your experience seamless and memorable. Have a question or request? Just ask Rio Rita! 📞 Call: +1 (702) 777-7777 Rio Rita is your 24/7 personal assistant, ready to help with: 🛏 Reservation extensions ⏰ Late check-out requests 💳 Billing or folio inquiries ❓ General questions about your stay No need to wait in line or call the front desk, Rio Rita’s got you covered!

Dear Mia VyLopez, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. For ease and convenience, park in the Masquerade parking garage (don't forget, it's free). From there, you can check in directly in front of the elevators at the Masquerade Tower with our check-in kiosk. To start your check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ). Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Masquerade Tower at Rio Hotel & Casino

Dear Mia VyLopez, Thank you again for booking with us! We can’t wait to welcome you to Rio Las Vegas in a few short days. Here’s a quick reminder of what to expect during your stay: • Check-in: 4:00 PM at kiosks or the front desk (must be 21+) • Deposit: $100 per day (held on your credit card) • Resort Fee: $56.69 per night, covering Wi-Fi, fitness center, *show discounts, drink specials, and more • Parking: Complimentary self-parking and valet • Pets: Welcome for $100 per night (service animals exempt) *Please note: Construction may be taking place during your stay, but don’t worry—it won’t impact your overall experience. For any special requests, feel free to contact us at +1-702-777-7777. You’ll also receive an email about your booking—please consider leaving us a 5-star review! We look forward to making your stay unforgettable! Best regards, Masquerade Tower at Rio Hotel & Casino

Dear Mia VyLopez, Thank you for reaching out and for choosing Rio Las Vegas for your stay! We appreciate your request for early check-in. At this time, early check-in is subject to availability on the day of your arrival. While we cannot guarantee it in advance, we’ll do our best to accommodate your request. Please check with the front desk upon your arrival, or directly at the kiosk, and either the team or the kiosk will be able to assist you based on room availability. If early check-in is available, additional fees may apply, which can be confirmed by our team when you inquire. Thank you again for choosing Rio Las Vegas. We look forward to making your stay as comfortable and enjoyable as possible. Should you need anything else, please don't hesitate to reach out as it is our goal to provide you with 5* service.

Thank you for your inquiry about the early check-in fee. I've forwarded your request to our team, and we'll be in touch with more information about the fee and availability. We appreciate your patience and look forward to welcoming you to Masquerade Tower.

We'd be happy to try and accommodate an early check-in for you. However, please note that early check-in is subject to availability on the day of your arrival. If a room is available, we may be able to offer an early check-in for a fee. We'll do our best to have your room ready as soon as possible, but we can't guarantee a specific check-in time until the day of your arrival. Call Rio Rita at (702) 777-7777 for more information.