Message Thread
Paris Las Vegas Resort & Casino
- Guest
- Melissa Neufeld
- Guest email
- Not provided
- Thread ID
- 71553033-9084-4c5d-b3eb-d45e1bf34368
- Reservation ID
- 2467126683
- Messages
- 23
Add Message
- 🏨
Property
b0b84783-324b-4f98-a9ec-d0f0c9e3f12e
Jun 13, 2026, 1:38 a.m.
I understand your situation. Please review your options and let us know if you need further assistance.
check-in-policy-exception - 🧳
Guest
6379091d-57e0-4a32-94f1-cd6d4b776f62
Jun 13, 2026, 1:37 a.m.
what can we do if we don't have the physical card?
lost-wallet-no-physical-credit-card - 🏨
Property
55cd9511-3c42-42e0-a62f-cca5ff683d44
Jun 13, 2026, 12:03 a.m.
You will need a physical card upon arrival at this time. If you have another guest arriving with you that has a card, please let us know their name.
- 🏨
Property
fa000a5f-1e45-4a66-8dca-61fd971d7129
Jun 12, 2026, 10:48 p.m.
I understand your situation.
check-in-policy-exception - 🧳
Guest
3d120146-1b0b-4981-bb4d-e23f496b247f
Jun 12, 2026, 10:47 p.m.
yes or no?
lost-wallet-no-physical-credit-card - 🏨
Property
3cb85bce-69a7-42f0-baec-9a5894b0e48e
Jun 12, 2026, 10:46 p.m.
I understand your situation.
check-in-policy-exception - 🧳
Guest
3d0e9dc8-9214-4605-a790-ac3e27b59fbf
Jun 12, 2026, 10:45 p.m.
can we use the card on file or #?
lost-wallet-no-physical-credit-card - 🏨
Property
d53ef18a-fab1-4e7f-bb4c-1eb66f3eedde
Jun 12, 2026, 10:44 p.m.
I'll make sure to keep my responses brief so you can see them. Is there anything else I can help you with?
messaging-technical-support - 🧳
Guest
eb07a1e6-221e-4f99-ada1-543bc16d6422
Jun 12, 2026, 10:44 p.m.
short messages*
technical-issue-with-messaging - 🧳
Guest
438619c1-5dbd-468d-9e57-0720dde461ac
Jun 12, 2026, 10:43 p.m.
could you respond inshore messages so I can see the responses
- 🏨
Property
6277afcd-ed90-4cda-941e-c2b874697e6f
Jun 12, 2026, 10:34 p.m.
I apologize for the issue you're experiencing with our messaging system.
messaging-technical-support - 🧳
Guest
44fbeb9f-1df1-485f-a73a-9f348bbc9593
Jun 12, 2026, 10:34 p.m.
your replies are not showing here when I hope messages to read them
technical-issue-with-messaging - 🏨
Property
a051f5f8-55c6-4098-8940-6be255442566
Jun 12, 2026, 10:29 p.m.
I understand your situation. Please let us know if you have any specific needs or preferences for your check-in.
check-in-policy-exception - 🏨
Property
5287da42-b0bf-47e7-848a-16af1295d1a6
Jun 12, 2026, 10:29 p.m.
I understand that you're expecting to have the card by tomorrow.
check-in-policy-exception - 🧳
Guest
cd05d941-4a06-43e8-948e-9eeea44ef3e3
Jun 12, 2026, 10:28 p.m.
but hoping in the meantime we could use the one on file or provide the #
lost-wallet-no-physical-credit-card - 🧳
Guest
51ffcf00-7772-4839-b540-91ffbc0abf13
Jun 12, 2026, 10:28 p.m.
we are hoping to have the card by tomorrow
lost-wallet-no-physical-credit-card - 🏨
Property
66fae488-4466-478a-96d2-970a8af1ccd4
Jun 12, 2026, 10:14 p.m.
I'm so sorry to hear that you've lost your wallet. I understand your concern about not having a physical credit card for check-in. I'm going to have a member of our team follow up with you to discuss possible options. Please allow us to look into this further and we will be in touch with you soon.
check-in-policy-exception - 🧳
Guest
4024911b-f822-4a48-b661-a8df4dbb9e53
Jun 12, 2026, 10:13 p.m.
we lost our wallet and don't have any physical credit cards just numbers but I saw we need to have physical card at check in is there a chance we could use the number on file? trying to have it FedEx to the hotel
lost-wallet-no-physical-credit-card Escalated - 🧳
Guest
55b2686e-8f9b-4f5f-8372-326b9c30cc29
Jun 12, 2026, 4:39 a.m.
I am trying to add my reservation to the Caesars app but reservation # isn't working could you confirm the # please
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Property
a1e90c8f-4139-4272-aa21-af37383c74f6
May 23, 2026, 5:23 p.m.
Thank you for reaching out, and for celebrating with us! We can’t wait to welcome you to Paris Las Vegas! At the moment, your reservation doesn’t include a guaranteed bed type or view. That said, we’ll absolutely do our best to accommodate your preference based on availability at check-in. If you’d like to lock in a specific bed configuration or view, our team of hospitality professionals is readily available to offer discounted rates on premium room or suite upgrades before your arrival. Please contact +1 (702) 946‑7000 with your name and confirmation number. Our team is ready to assist you.
- 🧳
Guest
92fc118b-d25b-4c48-82f8-3fc0f2a3551c
May 23, 2026, 6:39 a.m.
also hoping for late check out on sunday
- 🧳
Guest
1abc3834-f612-408a-bf13-f2a4328c0695
May 23, 2026, 6:38 a.m.
43rd birthday celebration hoping to get eiffle tower view
- 🏨
Property
4a591500-d2bc-4c61-b5ac-c860d9b42b41
May 23, 2026, 6:34 a.m.
Greetings Melissa Neufeld Thank you for choosing Paris Las Vegas! Our goal is to deliver a 5-star experience from check-in to check-out. Before your arrival, we would like to provide some information to help you prepare for your stay: • CHECK IN EASILY! Download the Caesars Rewards mobile app to check in remotely. Confirm your details and preferences, then scan the QR code sent to you at the Mobile Check-in Kiosk to print your room keys. https://checkin.caesars.com/?epid=SearchArrivals&hc=PLV&ref=Expedia • A nightly resort fee of $54.95+tax is due upon check-in, which includes high speed WIFI for two devices per room, local calls, and fitness center access for two daily. This fee is subject to change without prior notice. No need to worry, this amount was displayed as part of your total when you made this reservation to be collected when you arrive. This is just a reminder that the charge will be made upon arrival. • An incidental deposit of $50 per night is required at check-in. This will be collected by credit or debit card. If an ATM / debit card is provided for the deposit, hotel will immediately deduct the full amount held for incidental charges from your available bank account balance. After checkout and payment of all required charges, any excess amount will be returned to your credit or debit card. • Self-parking is available at an additional charge. For parking fee information, please click here - https://www.caesars.com/parking • Early check-in fees and late check-out fees apply, varying based on availability. Early check-in is any time before 4PM and late check-out is any time after 11AM. • The minimum age for check-in is 21 years old, a government issued ID is required, with no exceptions. We are a family friendly hotel, guests under 21 are welcome, with an adult over the age of 21. A few other cool ways to elevate your stay: • Our team of hospitality professionals is readily available to offer discounted rates on premium room or suite upgrades before your arrival. Please contact ----@--------.--- with your name and confirmation number. Our team will curate personalized options within 48 hours to secure your preferences. • In-Room Dining with Caesars Eats! Order directly from Paris Las Vegas restaurants for pick-up or delivery. https://par.playbytr.com/guest • Relax at Voie Spa & Salon at Paris Las Vegas. Ease your mind and treat yourself by booking your spa services today. Book now https://www.caesars.com/paris-las-vegas/things-to-do/spa • Meet Laurel, our 24-hour virtual concierge! Text Laurel at 855-642-5619 to book dining, entertainment, and spa services, get recommendations or request housekeeping and maintenance services. By texting the number above, you agree that you may receive transactional, marketing, and promotional messages from Caesars Entertainment, Inc. and its affiliates. You agree that (1) where applicable, messages may be sent using an automated telephone dialing system, (2) your consent to receive messages is not required to make a purchase, and (3) you can opt out at any time by replying STOP or receive help by replying HELP. Visit Caesars website for privacy policy and SMS terms. Gambling Problem? Call 1-800-522-4700. • Earn Caesars Rewards while you stay. Join the Caesars Rewards loyalty program to earn 1 reward point for every dollar spent on play, dining, or shopping. The more you use your Caesars Rewards card, the more you’ll be rewarded with discounted rooms, Free Casino Play and more. Sign up today. https://www.caesars.com/program/ We look forward to your arrival, Paris Las Vegas