Message Thread
Rio Hotel & Casino, a Destination by Hyatt Hotel
- Guest
- Raquel Perez
- Guest email
- Not provided
- Thread ID
- 60af0d80-be1d-4f2d-9812-2bdfd9405aa7
- Reservation ID
- 2444263258
- Messages
- 4
Add Message
- 🏨
Property
9ac3dd04-ef55-40e0-acc1-5979fa8335bc
Jun 18, 2026, 9:52 p.m.
Thank you for reaching out. We understand you'd like your husband to check in for the two rooms on your behalf. We have reviewed your request and will do our best to assist you. Text Rio Rita at (702) 777-7777 for more information.
check-in-policy - 🧳
Guest
bfc642bf-bbe5-48f4-b2c7-431692658a67
Jun 18, 2026, 9:52 p.m.
hi, i will be meeting my husband and family on thursday.The 9th and my question is, can my husband check in for the two rooms?I have to work and won't be able to be there until thursday.And check in is tuesday
name-addition - 🏨
Property
27e4ab20-d8c3-468b-897c-f0565676211b
Apr 23, 2026, 12:06 a.m.
We understand the importance of having connecting rooms given your mom's medical needs. While we cannot guarantee side-by-side or connecting rooms in advance, we have noted this request on your reservation for July 7-10. Please be sure to mention this priority need when you check in at the front desk, as they will do their best to accommodate you based on availability at that time.
- 🧳
Guest
705cf8df-bb31-4a01-a366-63d0e49c89ab
Apr 22, 2026, 11:52 p.m.
Can we please have conjoined rooms, my mom is a diabetic.