Message Thread

Rio Hotel & Casino, a Destination by Hyatt Hotel

Expedia Property #19837 America/Los_Angeles
Guest
Ivonne Lissette Cruz
Guest email
Not provided
Thread ID
3676c4bb-7d04-4998-a97a-744948ff1cb3
Reservation ID
2481223726
Messages
7
Add Message
  1. 🏨

    Property

    6ce9433b-780b-4118-9883-8388e7dd666a

    Jun 17, 2026, 11:03 p.m.

    Dear Ivonne Lissette Cruz, We wanted to take a moment to sincerely thank you for choosing Rio Las Vegas for your upcoming stay. We look forward to welcoming you later today. Please note, check-in time is 4pm local time. We have two easy check-in options for our guests. The first is through our front desk. For easier check-in, please utilize this link ( https://mobileweb-v2.virdee.io/StayManagement?locationId=d9db1f82-214c-4c21-b956-7e0ec0c49248&tenantId=50 ) and check in with our easy-to-use kiosks, conveniently located at the front desk. Your satisfaction is our top priority, and we truly appreciate your business. If there’s anything we can do to enhance your stay, or if you have any feedback, please don’t hesitate to reach out. We hope to welcome you enjoy your stay at Rio Las Vegas on your next trip. Thank you, Rio Hotel & Casino, a Destination by Hyatt Hotel

  2. 🏨

    Property

    16b91a4f-6709-422b-a4fd-da76de792a49

    Jun 16, 2026, 3:58 a.m.

    View response

    You're welcome. We're looking forward to your stay at the Rio Hotel & Casino. Text Rio Rita at (702) 777-7777 for more information.

    thanks-acknowledgement
  3. 🧳

    Guest

    4ca96f07-f711-43e7-8a9c-31d4e52552ce

    Jun 16, 2026, 3:58 a.m.

    Thanks

    thanks
  4. 🏨

    Property

    efdcca0f-4b1a-4562-b243-082c3fb0a0a3

    Jun 16, 2026, 3:58 a.m.

    View response

    You're welcome, Ivonne. We're looking forward to your stay at the Rio Hotel & Casino. Text Rio Rita at (702) 777-7777 for more information.

    thanks-acknowledgement
  5. 🏨

    Property

    6ee4dec6-b17d-40bc-a9c4-83e4c6c02225

    Jun 16, 2026, 3:57 a.m.

    View response

    Thank you for reaching out to us. We've noted your request for a non-smoking room and will do our best to accommodate it based on availability at the time of your arrival.

    room-preference-acknowledgement
  6. 🧳

    Guest

    33f45bab-8d39-4dc8-b97f-a00c19819e21

    Jun 16, 2026, 3:57 a.m.

    Thanks - Ivonne Cruz

    guest-thanks
  7. 🧳

    Guest

    123ffa10-beee-4ad9-b3f2-69ae7a367d0d

    Jun 16, 2026, 3:57 a.m.

    Hi Team , please not smoking in my room

    room-preference Escalated