Message Thread

Paris Las Vegas Resort & Casino

Expedia Property #200710 America/Los_Angeles
Guest
JAHRA FLORENTINO
Guest email
Not provided
Thread ID
33320f85-3cec-4581-a4d8-b39681186417
Reservation ID
2422033340
Messages
18
Add Message
  1. 🏨

    Property

    3c8131f6-f6fb-4616-99fe-90201c9795d9

    Jun 19, 2026, 4:00 a.m.

    View response

    I apologize for the confusion, and I'm here to help you with your concern. I'm going to look into this further and have a member of our team follow up with you to clarify the situation with your reservation and the charges. Please allow us some time to investigate this matter.

    stay-modification-policy
  2. 🧳

    Guest

    c7b0718c-4f3f-4c76-9bdf-b6c4c3362703

    Jun 19, 2026, 4:00 a.m.

    Thank you. I really hope we can resolve this and Idont have to loose out nights

    stay-modification Escalated
  3. 🏨

    Property

    3710bc8e-d15d-4b0c-8b13-818a826914c4

    Jun 19, 2026, 3:58 a.m.

    View response

    I apologize for the confusion, and I'm here to help you with your concern.

    stay-modification-policy
  4. 🧳

    Guest

    1c302d78-25fb-4ef0-a47f-893bc6916d5d

    Jun 19, 2026, 3:57 a.m.

    Unfortunatelyi did not get her name. I called to the desk from the room prior to checking out.

    stay-modification
  5. 🏨

    Property

    6016e685-fe67-4b9e-8a5f-dc4feec57330

    Jun 19, 2026, 1:01 a.m.

    I'm very sorry for the confusion! Can you let us know who you spoke with about waiving the charges for the un-used nights?

  6. 🏨

    Property

    a8238bd7-0ee8-4f81-a4c0-d14c9928759a

    Jun 18, 2026, 5:04 p.m.

    View response

    I apologize for the confusion, and I'm here to help you with your concern. I'm going to look into this further and have a member of our team follow up with you to clarify the situation with your reservation and the charges. Please allow us some time to investigate this matter.

    stay-modification-policy
  7. 🧳

    Guest

    857ac263-2891-45da-a32a-1e324cb405b1

    Jun 18, 2026, 3:20 p.m.

    Hello i had reservations with you guys may 7-11. Unfortunatelyi had to leave on the 8th. I was told by a staff member that I not be charged for the last 2 nights. Expedia has contacted me and said you guys have gone back on that and are charging me for all 4 nights. Why?

    stay-modification Escalated
  8. 🧳

    Guest

    4a9d203d-79d1-457b-8535-756fbca75561

    Apr 28, 2026, 5:38 p.m.

    Thank you

  9. 🧳

    Guest

    7025cb04-6f08-4cd8-bfd1-6bfe3d623009

    Apr 22, 2026, 6:25 p.m.

    Ok. Thank you. I don’t know why I was under the impression that there’s shuttle available.

  10. 🏨

    Property

    2d0f0387-0581-4710-be0a-fb8f8a97ae2b

    Apr 22, 2026, 6:19 p.m.

    You can leave your luggage with our bell desk. We do not have shuttle service at the hotel. However, there are taxis and limos available at a fee. Kind regards, Paris Front Desk

  11. 🧳

    Guest

    b9de9eef-c833-4a8d-bacc-99e468897fde

    Apr 22, 2026, 7:36 a.m.

    We check out on the 11th but our flight is at 11pm. Could we leave our bags at the hotel and use the shuttle to the airport after checkout?

  12. 🏨

    Property

    d067cc2b-7135-447a-a1d9-4fa5f1f30d37

    Apr 12, 2026, 5:12 p.m.

    At the moment, your reservation doesn’t include a guaranteed bed type. That said, we’ll absolutely do our best to accommodate your preference based on availability at check-in. If you’d like to lock in a specific bed configuration, our team of hospitality professionals is readily available to offer discounted rates on premium room or suite upgrades before your arrival. Please contact +1 (702) 946‑7000 with your name and confirmation number. Our team is ready to assist you.

  13. 🧳

    Guest

    6498f1f2-d35a-40c2-97f0-20e0078c0a54

    Apr 12, 2026, 1:57 a.m.

    What would be the charge for guarantee?

  14. 🏨

    Property

    8815245b-6b9d-41d6-af18-c44c48700606

    Apr 11, 2026, 4:07 p.m.

    No additional charge as your room will be assigned on the day of arrival, unless you would like to guarantee that in advance.

  15. 🧳

    Guest

    e7c30b54-48f2-414f-98b6-98816fe55773

    Apr 11, 2026, 5:26 a.m.

    I understand. If you can that would be amazing!!!! Would there be an additional charge?

  16. 🏨

    Property

    8e0de984-e934-4197-b334-ca08d2b47157

    Apr 10, 2026, 4:55 p.m.

    We’re happy to note your request - Please keep in mind that exact rooms are assigned at check-in based on availability and cannot be guaranteed in advance. That said, our team will absolutely do our best to accommodate your request upon arrival and make your stay as smooth and enjoyable as possible!

  17. 🧳

    Guest

    7db44902-e80a-4a95-bd2d-cb509106c9e9

    Apr 10, 2026, 8:36 a.m.

    Hello we’ll be arriving May 7th and my birthday is the 8th. I was wondering if it’d be possible to get the Eiffel Tower fountain view.

  18. 🏨

    Property

    ac18efbf-0d5c-42e6-b39a-2007b443cf36

    Mar 23, 2026, 11:53 p.m.

    Greetings JAHRA FLORENTINO Thank you for choosing Paris Las Vegas! Our goal is to deliver a 5-star experience from check-in to check-out. Before your arrival, we would like to provide some information to help you prepare for your stay: • CHECK IN EASILY! Download the Caesars Rewards mobile app to check in remotely. Confirm your details and preferences, then scan the QR code sent to you at the Mobile Check-in Kiosk to print your room keys. https://checkin.caesars.com/?epid=SearchArrivals&hc=PLV&ref=Expedia • A nightly resort fee of $54.95+tax is due upon check-in, which includes high speed WIFI for two devices per room, local calls, and fitness center access for two daily. This fee is subject to change without prior notice. • An incidental deposit of $50 per night is required at check-in. This will be collected by credit or debit card. If an ATM / debit card is provided for the deposit, hotel will immediately deduct the full amount held for incidental charges from your available bank account balance. After checkout and payment of all required charges, any excess amount will be returned to your credit or debit card. • Self-parking is available at an additional charge. For parking fee information, please click here - https://www.caesars.com/parking • Early check-in fees and late check-out fees apply, varying based on availability. Early check-in is any time before 4PM and late check-out is any time after 11AM. • The minimum age for check-in is 21 years old, a government issued ID is required, with no exceptions. A few other cool ways to elevate your stay: • Our team of hospitality professionals is readily available to offer discounted rates on premium room or suite upgrades before your arrival. Please contact ----@--------.--- with your name and confirmation number. Our team will curate personalized options within 48 hours to secure your preferences. • In-Room Dining with Caesars Eats! Order directly from Paris Las Vegas restaurants for pick-up or delivery. https://par.playbytr.com/guest • Relax at Voie Spa & Salon at Paris Las Vegas. Ease your mind and treat yourself by booking your spa services today. Book now https://www.caesars.com/paris-las-vegas/things-to-do/spa • Meet Laurel, our 24-hour virtual concierge! Text Laurel at 855-642-5619 to book dining, entertainment, and spa services, get recommendations or request housekeeping and maintenance services. By texting the number above, you agree that you may receive transactional, marketing, and promotional messages from Caesars Entertainment, Inc. and its affiliates. You agree that (1) where applicable, messages may be sent using an automated telephone dialing system, (2) your consent to receive messages is not required to make a purchase, and (3) you can opt out at any time by replying STOP or receive help by replying HELP. Visit Caesars website for privacy policy and SMS terms. Gambling Problem? Call 1-800-522-4700. • Earn Caesars Rewards while you stay. Join the Caesars Rewards loyalty program to earn 1 reward point for every dollar spent on play, dining, or shopping. The more you use your Caesars Rewards card, the more you’ll be rewarded with discounted rooms, Free Casino Play and more. Sign up today. https://www.caesars.com/program/ We look forward to your arrival, Paris Las Vegas